Ultradecking Reviews 

August 2022
Ordered a few samples which were completely free and arrived a couple of days later. Chose what we wanted. Compared prices with other companies and decided to order from Ultradecking as their pricing was easy to understand and fairly competitive.
Really easy to order online and had confirmation sent through immediately. A few days later I had an email giving me a delivery date which was a lot quicker than I’d expected (4 days after the order) however it was a day I wouldn’t be at home. I rang to change delivery date but rather disappointingly was told it could be up to another 28 days. This was not the case, I’m not sure if someone worked their magic but I then had another email with a new delivery date of only 2 days after my original date. Perfect.
The delivery day arrived but by 5pm I decided to call Ultradecking to see if they knew where the driver was. A really helpful lady told me she would get the driver to call me when they were close. 8pm I got a call to say he was 20mins away. Big thank you to Brian the delivery driver who had had a very, very long day and was still polite, professional and super friendly and helpful, even though he still had to drive back to Liverpool from Coventry.
The decking looked great. Excellent quality. Very easy to work with. In fact we loved it so much we decided to make the project bigger so bought more. Ordered it on the phone with Jenny. We were heading north for a few days so decided to pick it up on our way home.
The product is great. The customer service has been excellent throughout. I run my own business so I know how vitally important good customer service is and my experience with Ultradecking has been faultless. Thank you Jenny, Dan, and anyone else I dealt with including the young lad in the warehouse and Brian the delivery driver. 😀 Will definitely recommend Ultradecking to all.

Really impressed with Ultradecking. Service was great, answered all our questions (of which there were many) with patience and honesty.
We live in the Channel Islands, so getting companies who understand delivering to the shipping company is really important. Not only did they understand, or decking was ordered and shipped to us within a week.
We are really pleased with the result, very good quality and our builder was impressed with the ease of fitting.
Would not hesitate to recommend them.

Cannot praise Jenny and team @Ultra Decking enough, Excellent products, friendly staff and first class service.
Would highly recommend using Ultra Decking.
Paul Morton

Ordered decking in early may, was told six weeks wait. Phoned after six weeks was told there was a delay and said they did email with this. Which we did not receive and told it would now be the 14th July. Phoned on the 13tj July to be told not till the 29th, so I asked to cancel. Ordered else where and delivered in 3 days

We wanted a high quality composite deck in anthracite grey to match our recently built ‘working from home’ cabin’s windows. After receiving samples from a number of suppliers, the only one that accurately matched was Ultradecking Signature dual anthracite/silver.

The Decking itself is superb quality at a very affordable price, but it is the customer service that is also outstanding. The whole Customer journey has been a breeze, right from initial purchase, delivery and brilliant advice during the build. Always friendly and accommodating, and nothing too much trouble, even though they are busy.

Particular thanks to Dan, Lee and Jenny. A friendly family run business that deserves a five star rating.

We are very pleased with the Signature two tone deck we chose, it looks fantastic and great quality. Admittedly, the website could perhaps be improved to make it easier for non profis to ensure you order the right fixings, facia boards etc with it, but Lee was very helpful when we phoned and explained what else we would need and recommended extras etc. Can't fault the device or the product. Thanks guys

HUGE delivery fees. When ordering make sure you order everything in one go including clips; trims etc (accessories) the website doesn’t remind you or suggest it like most do. They don’t mention what you need as well as the actual deck boards. If you are a professional ‘decker’ you’ll know but I didn’t. I phoned and ordered forgotten fixings - another huge delivery fee. They then had an opportunity to ask if I needed edging but they didn’t. So once again a separate late order for that too - £59.00 delivery! I actually got similar elsewhere. Equally nice. Way cheaper delivery.

Great service all the way. Thanks again to Jenny for sorting things out 😁

I have just picked up my decking and the service from Lee and Jenny was great
Nothing was to much trouble
And going the extra mile to make shaw I was happy
100% recommend this company

Can’t rate these guys highly enough. Very helpful and accommodating. Great customer service.

Just visited their store in Warrington, only it doesn’t exist. The self storage unit owners said they haven’t been here for over 2 years. Obviously don’t want customers to know their location. Why is that?

Service is impeccable!
Very fast efficient communication!
Great decking!
Would definitely be my first choice to recommend to others and use in the future!
Thank you all at Ultra decking 💯🙏🏼

Service was excellent product was great and easy to install

Great product, builder impressed with the quality and hidden clip system.

Delivery was spot on, one missing part due to supply issues which was delivered later with some additional deck boards due to miscalculation.

Just hope it lasts now.

Excellent product at a very good price, delivered earlier than predicted and driver was very helpful in putting it just where I wanted. Easy to cut and install. Would certainly buy again from Ultra Decking if I need more decking.

Very happy with our decking, looks so much better than wood decking. The price was very reasonable

Excellent service, product and price. I definitely recommend Ultra decking

Ultradecking were a pleasure to deal with. Despite there being a UK wide delay in obtaining decking boards, they kept me updated and delivered them on time and in perfect condition.

We are delighted with the quality of the boards and edges. Now all we need is a few nice days to enjoy the new decking!

Ordering was easy and the team very helpful when I needed to ask a question. Delivery was quick and the driver also very helpful. The decking is now laid and looks great, very impressed and would definitely recommend