Morgan has been amazing, his customer service, product knowledge and advice has been exceptional. Fast replies if you have any queries! Samples were ordered and delivered the next day which are such g... See more
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eComposite Products have been the longest leading supplier of composite fencing for over 8 years. This still New innovative product which is totally maintenance free and only every needs a quick jet wash now and again comes with the only manufacture backed lifetime warranty. our main objective is composite fencing and screens amongst all our other premium products for around the home and garden that includes fencing, gates and decorative screens, acoustic wall paneling all adding a finishing touch to today's modern indoor & outdoor living space. Our main focus is to look at recycling products in order to keep the planet clean. we have a full warehouse of stock along with two fulfillment companies , one in UK and Ireland to help reduce delivery timescales. we have a 11000 sq ft warehouse and showroom in Aldridge highlighting all our fencing ranges as well as wall paneling, driveway gates and pedestrian gates and our pergolas which can be from stock or made bespoke to any size possible. available from stock on a next day service are all our product samples which are FOC but do carry a small delivery charge. We have a 17 year knowledge based team that can advise you in every single item of technical information you require from advise to technical drawings to video installations. welcome to the world of composite!
Lifetime warranty on all Fencing Boards
Free Shipping on orders over £250
Contact info
Unit E7, Westpoint Business Park, Middlemore Lane West, WS9 8DT, Aldridge, United Kingdom
- 01543 471348
- sales@ecompositeproducts.co.uk
- ecompositeproducts.co.uk
Replied to 75% of negative reviews
Typically replies within 1 week
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checked out a few composite companys…
checked out a few composite companys and ecomposite came out on top easy to plan and purchase looks a good product simple to arrange delivery and very helpfull.
Morgan has been amazing
Morgan has been amazing, his customer service, product knowledge and advice has been exceptional. Fast replies if you have any queries! Samples were ordered and delivered the next day which are such good quality with various colour options. We went for the Venetian black composite boards from the Superior range. Delivery time 3-5 days, can’t wait to receive our order and give our garden a fresh modern look. Would 100% recommend this company to anyone looking for Composte fencing!
Georgia knows her stuff!
Spoke to Georgia who helped us out with our quote, it needed a couple of weeks which she handled with ease. Very polite and knowledgeable,
Great experience.
Many thanks.
Panels warped after a few years
We purchased fencing from this company a few years ago and have been disappointed with how it has held up. Over time, the panels have started to warp and bend inwards, which has caused them to pop out of the posts and become unstable.
For the price and expectations of garden fencing, we would have expected a much longer lifespan. Unfortunately, the quality does not seem to match the durability needed for UK weather conditions.
We would not recommend based on our experience, as the product has not proven to be fit for long-term use.

Reply from eComposite Products Ltd

Reply from eComposite Products Ltd
a responsive but gentle and patient
As retired couple we found Morgan (consultant) at eComposite Products Ltd responsive and patient to our questions to take us through having a metal gate .The price of a metal gate with guarantee seems fair .There was no push sales tactics .Thank you Morgan .
Re MR/Mrs .Gill

Reply from eComposite Products Ltd
Insufficient stock and delivery slots, not as advertised
Ordered a fence. Selected a delivery date from one available on their website. Arranged a contractor to install it. No comms until I got in touch and found out they actually don't have the items in stock and won't be able to deliver until 4 days after my delivery slot. Obviously not good enough so requested a refund and will have to lose deposit on contractors due to the last minute cancellation. Poor service.

Reply from eComposite Products Ltd
Composite Fencing - excellent service
After contacting numerous companies and none coming back to me - I was lucky enough to contact this Company and liased with the ultra competent Georgia - within an hour, composite fencing ordered - with a delivery date and the added bonus of an installer whom arranged fitting straight away. Excellent service - would highly recommend.

Reply from eComposite Products Ltd
Excellent service throughout!
Excellent service from start to finish. Customer service was easily reachable by phone & email. I had a number of changes to my order which were accommodated without any fuss by Morgan. Order arrived on time! Thanks very much! Highly recommended.

Reply from eComposite Products Ltd
Great looking composite fence pa els
Product arrived on expected day with No shipping damage.
Panels look really good. Easy to install and of a high quality. The slot in bars for concrete posts are really strong and the aluminium top and bottom bars hold the panels firmly.
Certainly recommend them.

Reply from eComposite Products Ltd
From ordering to delivery the service…
From ordering to delivery the service was excellent. Helped me with the quantities and looks amazing. Would highly recommend as the product is first class and service was 1st class.

Reply from eComposite Products Ltd
Very friendly and helpful customer…
Very friendly and helpful customer service,
and very fair price

Reply from eComposite Products Ltd
We thought of getting a composite fence…
We thought of getting a composite fence and gate. This company provided what we needed. We love our nee fence and gate now. Thankyou.

Reply from eComposite Products Ltd
A good quality product which is easy to…
A good quality product which is easy to fit and a beautiful end product.

Reply from eComposite Products Ltd
Thankyou Great product but what stood out was…
Great product but what stood out was the customer care. Really thought from initial quote to ordering and delivery the team showed great professionalism. Felt like I was in safe hands throughout.
PS The solar light caps to the fence posts just added the finishing touch of quality.

Reply from eComposite Products Ltd
Good alternative to wooden fence panels
Good selection of products.
Great customer service. Replied to requests promptly.

Reply from eComposite Products Ltd

Reply from eComposite Products Ltd
We found this company by pure chance…
We found this company by pure chance while researching composite fencing.
We particularly wanted to stay local, a visit to the warehouse was arranged, where we found the staff extremely knowledgeable and friendly without being pushy.
We had time to select our choice from the options wide variety of options available.
Quality materials and expert advice.

Reply from eComposite Products Ltd
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