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Ulla Popken Reviews 

1,990
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 856 reviews, reviewers had a great experience with this company. Customers frequently mention that the clothing items boast wonderful quality, featuring soft natural fabrics, excellent workmanship, and a huge variety of attractive styles. Consumers are also very happy with the remarkably quick delivery service across different regions and appreciate the simple, user-friendly ordering process that makes shopping enjoyable. However, some people mentioned that sizing can occasionally feel inconsistent and that the return process requires extra steps that some find frustrating. Other shoppers also noted occasional problems like very thin materials on specific items or delayed shipments on a few orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the garments are beautiful, well made,... See more

Quality

Consumers find quality to be exceptional, frequently praising the well-made garments and durable fabrics.... See more

Delivery service

People report positive experiences with delivery service, frequently praising the remarkably fast shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, while many reviewers praise fast... See more

Return policy

Users describe ambiguous interactions with return policy, as opinions on the process are sharply divided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

when a "deal" is listed on your site there is no time frame - I understand you are trying to create urgency, but sometimes I need to check my wardrobe or my checkbook before purchasing And "new" to... See more

Company replied

Rated 4 out of 5 stars

I have been shopping at UP for many years. The clothes fit me perfectly and there are so many that are exactly what I want. I’ve never had an error in my orders and they arrive faster than they us... See more

Company replied

Rated 4 out of 5 stars

The swim suit unitard I purchased is pretty but the quality of the fabric is not what I expected for the price of the swimsuit. Very thin material. I am concerned about swimming and if being to thin I... See more

Company replied

Rated 5 out of 5 stars

When the catalog arrives , time stands still. You will find stylish tops, tunics, dresses, formal wear , trousers and unique fabrics . You can tell there are creative designers and experienced seam... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Jeans Shop
  3. Lingerie Store
  4. Outerwear Store
  5. T-Shirt Store
  6. Women's Clothing Store

About Ulla Popken

Written by the company

Ulla Popken – From Plus Size to True Size Fashion

Since opening our first stores in 1987, we’ve grown into a powerhouse across 16+ countries, offering an extensive range from casual looks and luxurious collections to country chic, sportswear, stunning lingerie, and special occasion outfits.

Our focus isn’t on the size, but on quality—flawless cuts and first-rate craftsmanship that make every piece beautiful. After nearly 40 years, we’ve learned one thing: women aren’t searching for a “plus size” garment; they’re looking for a gorgeous piece to wear.

Inspired by the Mindset of Modern Women

Today, conversations about body measurements and clothing sizes no longer hold women back. Our philosophy is simple: your body belongs to you alone — it’s not a canvas for anyone else’s opinions.

For this reason, we’ve left the term “Plus Size Fashion” behind. It implies a separation from “regular sizes” — an outdated mindset we do not believe in.

Instead, we’re proud to introduce a new concept that erases any difference and now defines Ulla Popken and our collections from size 12 onwards:

TRUE SIZE FASHION


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,990)

867 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

One of the items I paid for was not in…

One of the items I paid for was not in the package sent me. The package was sealed closed so no tampering. The invoice inside the package shows 4 items but in reality there were only 3. Have made several phone calls without a resolution. I paid for something I didn't receive!

10 August 2026
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Reply from Ulla Popken

We’re very sorry one of your items was missing and that you have not been able to get this resolved after reaching out. We understand how frustrating and disappointing this must be. A customer service representative will be reaching out soon to assist you. Mary

Rated 5 out of 5 stars

Items came quickly

Items came quickly, packed fine and, most importantly look great!

2 August 2026
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Reply from Ulla Popken

We're so happy to hear that your items arrived quickly, were well-packed, and most importantly, look great! Thank you for your positive feedback. Mary

Rated 5 out of 5 stars

Ulla Popken offers options!

Ulla Popken provides an impressive range of clothing options to an equally impressive range of sizes, and I've appreciated that for many years. Providing the multitude of choices alone is MAJOR. Too often at other sites those choices are limited. Customer service has always answered questions and clarified descriptions when it hasn't been clear to me. I especially value the natural fiber fabric choices--would love to see more. I understand that could mean higher prices so at the same time I understand that business decision. All around thank you for all you manage to provide to your customers!!

8 August 2026
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Reply from Ulla Popken

Thank you so much for your wonderful review and for being with us for so many years. We’re so happy to hear that you enjoy our variety of styles, sizes, and natural fabric options. Your thoughtful feedback and continued support truly mean a lot to us. Mary

Rated 5 out of 5 stars

Very nice top

Very nice top. Interesting neckline and quite attractive.

7 August 2026
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Reply from Ulla Popken

Thank you so much for your lovely review. We’re so glad you’re happy with the top and its unique neckline. We hope you enjoy wearing it! Mary

Rated 5 out of 5 stars

I value Ulla Popken

I value Ulla Popken for their use of color and quality fabric as well as providing fashionable, quality clothing for plus sizes. Over the years, I've especially appreciated the many blazers I've bought from them that coordinate with so many different outfits.

6 August 2026
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Reply from Ulla Popken

We are so happy to hear that you appreciate our commitment to using quality fabrics and vibrant colors in our fashionable plus-size clothing. It's wonderful to know that our blazers have become such a versatile part of your wardrobe! Mary

Rated 2 out of 5 stars

I expected the item to be a better…

I expected the item to be a better quality fabric, not a polyester made in China.

7 August 2026
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Reply from Ulla Popken

We have over 15,000 products on our website - they are made all over the world - if you would like you can email support@ullapopken.com for an adjustment or a refund they will be glad to help you. Thanks for shopping with us. Mary

Rated 5 out of 5 stars

Excellent product

The lace panty briefs are high quality and can withstand repeated laundering. These are my absolute favorites!

30 July 2026
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Reply from Ulla Popken

Thank you so much for your wonderful review. We’re so happy to hear these have become your favorites and that you’re pleased with the quality. We truly appreciate your support! Mary

Rated 5 out of 5 stars

I Love UP clothes!

I Love UP clothes!! These T Shirts are wonderful! Big and long enough, I am 6'1".
Thank you!

6 August 2026
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Reply from Ulla Popken

We are so happy to hear how much you love our clothes and that our t-shirts are a great fit for you! Thank you for your wonderful feedback. Mary

Rated 5 out of 5 stars

The shirt fit!

The shirt fit!
The ordering was easy.
The delivery was speedy.
Thank you.

5 August 2026
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Reply from Ulla Popken

We're so glad the shirt fit perfectly and that our ordering process and delivery were easy and speedy for you! We appreciate your kind words. Mary

Rated 5 out of 5 stars

Well Made

Tops I ordered were very well made. I ended up returning due to sizes being too small. Customer service and returning the items was very easy.

29 July 2026
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Reply from Ulla Popken

Thank you for sharing your experience. We’re glad you were happy with the quality of the tops and that the return process was easy. We really appreciate your kind words about our customer service! Mary

Rated 5 out of 5 stars

Great clothes design

Great clothes design, quality materials, quick shipping

29 July 2026
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Reply from Ulla Popken

We're so pleased to hear that you appreciate our clothes' design and quality materials, and that your order arrived quickly. Thank you for your wonderful feedback! Mary

Rated 4 out of 5 stars

Promptness of delivery

Promptness of delivery. I wish, however, you offered pants with differing lengths.

31 July 2026
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Reply from Ulla Popken

We appreciate your feedback regarding delivery and product options, we will pass this feedback to our buying department. Mary

Rated 4 out of 5 stars

Variety, quality and ease…

Still shots and videos to show the movement of the fabrics helped to make selections easier. The various selections of styles, colors and prints was exciting. My only critique is I wish there were more tall pant/ dress selections.

28 July 2026
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Reply from Ulla Popken

Thank you so much for your thoughtful feedback. We’re glad the photos and videos helped make shopping easier and that you enjoyed the variety of styles, colors, and prints. We also appreciate your suggestion for more tall pants and dresses, and we’ll be happy to pass it along to our buying department. Mary

Rated 5 out of 5 stars

good products

good products, shipped promptly

27 July 2026
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Reply from Ulla Popken

We are so pleased to hear that you are happy with our products and that they arrived promptly. Thank you for your positive feedback! Mary

Rated 4 out of 5 stars

no pockets

Love the quality but unaware that my pants would have no pockets. Was difficult to find what I wanted w so many choices: length, width, pockets. I spent time to make choices, then forgot to double check re: pockets.

3 August 2026
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Reply from Ulla Popken

Thank you for sharing your feedback. We’re glad you’re happy with the quality, and we appreciate your thoughts about making details like pockets and sizing options easier to find. We’ll be happy to pass this along to our buying department. Mary

Rated 5 out of 5 stars

Great overall experience

Great website, great clothes, high quality! Edited to say, this is my new go to web site for fun clothes!

1 August 2026
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Reply from Ulla Popken

We are so happy to hear that you love our website and the quality of our clothes! Your positive feedback means a lot to us. Mary

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