The process itself is quite well designed, but I did have to go back and correct something after my initial submission. It wasn’t a major issue, but it did slow things down slightly because I had to r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had trouble getting my pictures accepted at first. It frustrated me that the pictures had to be perfect. I re-submitted another set of shots and failed again. I think better and clearer example... See more
Company replied
Overall the service worked very well and my ETA approval came quickly. The only difficulty was getting my passport photo accepted on the first try. Apart from that, the support team was polite, respon... See more
Company replied
The process was fairly easy; however, I didn’t realize I’d have to upload photos as well as passports. Also, the “processing fee” was a surprise. I had read about the application fee but never saw any... See more
Company replied
Company details
Written by the company
At UK Visa Portal, we exist for one purpose: to make entering the United Kingdom simpler, faster, and stress-free for travellers worldwide. We are a specialist team devoted exclusively to UK Electronic Travel Authorisations (ETAs) and wider UK immigration permissions. While others offer generic global services, we focus solely on the United Kingdom—mastering every detail of Britain’s evolving entry requirements so you don’t have to. Our secure, intuitive platform and expert guidance transform what is often a daunting process into a clear, confident experience. From your very first click to final approval, we ensure every application is accurate, complete, and submitted without unnecessary delays or confusion. Backed by in-depth knowledge of the British immigration system and supported by our multilingual customer care team, we help thousands of visitors, families, business travellers, and students each year secure their permission to travel with ease and certainty. At UK Visa Portal, we don’t just process applications—we remove the worry, so you can focus on what truly matters: your journey to the United Kingdom.
Contact info
London, United Kingdom
- contact@ukvisaportal.com
- ukvisaportal.com
3.3
Average
874 reviews
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I accidentally used UKVisaPortal website for a UK ETA
I accidentally used UKVisaPortal to start an application for a UK ETA:
They probably paid Google to be at the top websites to make sure people click on their website and think its the legit government website. When I looked at reviews on the site it seemed good, but obviously those were fake reviews since I checked later and those reviews dates and times did not make sense.
I just wasn't paying attention (stupid, I know) and I should have realized when they wanted me to pay first and were charging huge amount of fees for a visa at 4 times the price. I started filling out the form and was having lots of technical issues and realized this might be a scam.
Then when I did some research, I noticed this was not the official website and did not need to pay these huge fees and allot of people were mentioning they got scammed by this website. The website would email me every 5 mins to finish filling out the form and send all my passport info and so on.
I asked for a refund through proper process as per their website, and I was still getting mails every 5 mins asking me to continue the process.
Go through official government website and be careful.
12 May 2026
Visa portal: convenient and user friendly
I used the portal for the first time and it is very user friendly with clear and simple instructions and a very quick response time.
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Rama S.,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Very efficient
Very efficient. Received the approval in 8hr in lieu of 24hr
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi ML,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
It was very fast!
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Amalie,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Simple and clear instructions
Simple and clear instructions. The review and approval process was timely and prompt.
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi G Pham,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Fast service
Fast service, easy and friendly portal to enter the data. No issues, nor bad functions during the process
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Eduardo,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I’m not very IT savvy so it was a bit…
I’m not very IT savvy so it was a bit of a challenge for me to email passport photos, email them to myself and drag and upload them. The rest of the process was straightforward.
13 May 2026
Unprompted review
Reply from UK Visa Portal
Hi jenny,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
No answers when contacting them for…
No answers when contacting them for cancellation. They just keep going, and redraws your money on and on.
8 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Michael,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Easy websiye to navigate
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi kim,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
speedy results but the $115USD was a…
speedy results but the $115USD was a bit pricy
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi lynks,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Total Scam
Web site is made to look similar to the UK site. It posts the cost of the ETA Visa from the Gov(Dot)UK/eta site, approx 20 Euro and somewhere on the page (conveniently not obvious), informs you they are charging you 100 Euro. They refer to that as transparent pricing. Go to the Gov(dot)UK/eta site.
12 May 2026
Unprompted review
Website friendly and easy to use - best ever!
Website friendly and easy to use. Some minor confusion on our part about the fees, which didn't seem to add up. We proceeded anyway, and both review and approval were fast and efficient.
We had made a mistake on the application but we received a call from a very helpful person. Problem was immediately resolved.
We've traveled a lot, and this application was the easiest ever.
11 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Bruce,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Easy to use the service
11 May 2026
Unprompted review
Reply from UK Visa Portal
Hi John,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Easy to use and follow.
6 May 2026
Reply from UK Visa Portal
Hi Stephen,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I was very happy how fast my concerns…
I was very happy how fast my concerns were answered, it was a very easy process.
11 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Kelly,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Awesome and quick thank you
11 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Maryam,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
My parents fell for this scam and paid…
My parents fell for this scam and paid over 190€ for their ETAs that would usually cost £20 each. I will be reporting this website to the UK police fraud department and the UK National Cyber Security Centre and encourage everyone to do the same. Impersonating government websites to operate a scam is a crime carrying prosecution and hefty penalties.
11 May 2026
Unprompted review
Very usefull tool and easy to use
11 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Fabio,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
quick and easy process
11 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Gerald,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.