The process itself is quite well designed, but I did have to go back and correct something after my initial submission. It wasn’t a major issue, but it did slow things down slightly because I had to r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had trouble getting my pictures accepted at first. It frustrated me that the pictures had to be perfect. I re-submitted another set of shots and failed again. I think better and clearer example... See more
Company replied
Jessie (Jherson V.) was fantastic. I really appreciate all her effort. Her service level is extremely high. Thanks a lot, J, for all your help and advice! She called me everytime I made a mistake... See more
Company replied
When I first started the process, I’ll admit it felt a bit overwhelming. There were quite a few steps involved, and I wasn’t entirely confident I understood everything correctly. However, what changed... See more
Company replied
Company details
Written by the company
At UK Visa Portal, we exist for one purpose: to make entering the United Kingdom simpler, faster, and stress-free for travellers worldwide. We are a specialist team devoted exclusively to UK Electronic Travel Authorisations (ETAs) and wider UK immigration permissions. While others offer generic global services, we focus solely on the United Kingdom—mastering every detail of Britain’s evolving entry requirements so you don’t have to. Our secure, intuitive platform and expert guidance transform what is often a daunting process into a clear, confident experience. From your very first click to final approval, we ensure every application is accurate, complete, and submitted without unnecessary delays or confusion. Backed by in-depth knowledge of the British immigration system and supported by our multilingual customer care team, we help thousands of visitors, families, business travellers, and students each year secure their permission to travel with ease and certainty. At UK Visa Portal, we don’t just process applications—we remove the worry, so you can focus on what truly matters: your journey to the United Kingdom.
Contact info
London, United Kingdom
- contact@ukvisaportal.com
- ukvisaportal.com
3.2
Average
840 reviews
Replied to 78% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once the photos are in order, it’s a breeze.
I appreciate how quickly I was able to receive my authorization - quite uniquely expeditious in my experience with governmental documents! The finickiness of the picture requirements was the only bump in the road: it’s hard (in one’s house) to get a picture of a passport that passes muster. But after a few failures I got it done.
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Traveler to Scotland,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Overall an easy process, but make sure to have digital images of passport information pages and of your portrait prior to starting the application.
Overall, a good experience. It would be helpful to advise applicants, prior to beginning data entry, that digital images of both the passport information pages and head and shoulder portraits are required to complete the application process.
13 May 2026
Unprompted review
Reply from UK Visa Portal
Hi UsA customer,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
The process was quite easy
The process was quite easy. I registered myself, wife, and Mother-in-Law in about 20 minutes.
13 May 2026
Unprompted review
Reply from UK Visa Portal
Hi neil,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
You made the process very easy
You made the process very easy, especially last minute less than 24 hours before my flight. Highly professional!
13 May 2026
Unprompted review
Reply from UK Visa Portal
Hi John,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Timely information
Timely information, proactive outreach and making sure I understood what was being asked of me and how the process works.
13 May 2026
Reply from UK Visa Portal
Hi Melissa,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Reply from UK Visa Portal
Hi Dianne,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Application portal is very clear and…
Application portal is very clear and prompt service.
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Partha,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Quick response
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Heidi,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
The application process was intuitive…
The application process was intuitive and convenient. We had a bit of an issue uploading an acceptable photo of one of our passports, but Hanna B. from Customer Support guided us through resubmitting a clear, acceptable photo, kept us informed of the progress of our applications, and was incredibly helpful. We received our UK ETA approval within hours and are looking forward to our visit!
9 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Sandy,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
On line UK VIZA
It was my first time to apply for UK VIZA on line . Everything was going smoothly & clear .
I got the Viza in 24 hours exactly as they promised.
I am grateful and appreciative to their wonderful honest job .
Wishing everyone to have the same excellent experience.
Regards ,
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Dr. Fawziah,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I accidentally used UKVisaPortal website for a UK ETA
I accidentally used UKVisaPortal to start an application for a UK ETA:
They probably paid Google to be at the top websites to make sure people click on their website and think its the legit government website. When I looked at reviews on the site it seemed good, but obviously those were fake reviews since I checked later and those reviews dates and times did not make sense.
I just wasn't paying attention (stupid, I know) and I should have realized when they wanted me to pay first and were charging huge amount of fees for a visa at 4 times the price. I started filling out the form and was having lots of technical issues and realized this might be a scam.
Then when I did some research, I noticed this was not the official website and did not need to pay these huge fees and allot of people were mentioning they got scammed by this website. The website would email me every 5 mins to finish filling out the form and send all my passport info and so on.
I asked for a refund through proper process as per their website, and I was still getting mails every 5 mins asking me to continue the process.
Go through official government website and be careful.
12 May 2026
Visa portal: convenient and user friendly
I used the portal for the first time and it is very user friendly with clear and simple instructions and a very quick response time.
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Rama S.,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Very efficient
Very efficient. Received the approval in 8hr in lieu of 24hr
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi ML,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
It was very fast!
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Amalie,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Simple and clear instructions
Simple and clear instructions. The review and approval process was timely and prompt.
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi G Pham,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Fast service
Fast service, easy and friendly portal to enter the data. No issues, nor bad functions during the process
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Eduardo,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
I’m not very IT savvy so it was a bit…
I’m not very IT savvy so it was a bit of a challenge for me to email passport photos, email them to myself and drag and upload them. The rest of the process was straightforward.
13 May 2026
Unprompted review
Reply from UK Visa Portal
Hi jenny,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
No answers when contacting them for…
No answers when contacting them for cancellation. They just keep going, and redraws your money on and on.
8 May 2026
Unprompted review
Reply from UK Visa Portal
Hi Michael,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
Easy websiye to navigate
12 May 2026
Unprompted review
Reply from UK Visa Portal
Hi kim,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had a positive experience with UK Visa Portal—it means a lot to our team. Your support motivates us to continue providing the best possible service to all our customers.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’d be more than happy to help.
Thanks again for your kind words and for choosing UK Visa Portal!
Warm regards,
UK Visa Portal Support Team
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