Original order lots of broken tiles Replacements sent next day unfortunately again lots of breakages Replacement again recieved next day no problems at all this time Very helpful and polite staf... See more
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I ordered 10 Aragon red quarry tiles with an edge. When the parcel arrived (the communication was excellent as the tiles were originally out of stock so every step along the way I was kept informed by... See more
The order was filled promptly. The tiles were well packed. Unfortunately, the quite heavy package appears to have been dropped in transit breaking almost 20% of the contents. UK Tile Sales responded i... See more
I ordered Dorset Stone Flat Tiles on 15th July from UK Tile Sales. On 16h July a UK Tile Sales consultant AKA Euxton Tile Supps advised me by email the tiles were on back order. I am project managing... See more
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Company details
Written by the company
UK Tile Sales are a leading tiling retailer supplying a vast range of high quality wall and floor tiles at great value prices. We also stock a wide range of tile adhesives & grout products as well as tiling tools so you can complete your tiling project to perfection. At UK Tile Sales our customers are at the heart of what we do. We want you to be happy with your tiles so you can create the interior space of your dreams. If you have any queries about our products or would like some advice on which tiles are right for you, please don’t hesitate to contact our friendly team. Shop online today or order a free tile sample to help choosing your dream tiles that bit easier. We also offer a free delivery service over on orders over £300 to help you keep your tiling budget on budget.
Contact info
United Kingdom
- 03308 221 611
- sales@uktilesales.co.uk
- uktilesales.co.uk
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Good quality
I ordered several different tile samples, they were delivered in 2-3 days and were very good quality. Once we’ve decided on the colour scheme for our kitchen we will be placing an order
Very mixed service
I had to ring to chase a delivery that I had an email to say was on its way. Once I had done that the delivery arrived within a couple of days. The boxes were a bit damaged, but I haven't found any broken tiles yet.
Desperate need for specific tiles
Received assistance over the phone confirming the time you're required, number of times in a box and cost.
Delivery was as promised, great service.
Unfortunately the tiles were badly…
Unfortunately the tiles were badly packed and they arrived in fragments. A bit of bubble wrap or card would have protected them.
So love my tiles😀
Very easy ordering and kept up to date with my order arrived within a few day. Ran short so had to reorder again no issues at all. Would definitely use again. And i so love my tiles.😀
Tiles
easy to order. Prompt delivery.Would use them again as they have a good range of tiles not available from general tile shops.
Outstanding seller, top quality
Great company to deal with, who take care to pack and ship their products.
Nice tiles for the price and all came…
Nice tiles for the price and all came with none broken yet as not opened up all boxes
Fantastic company to deal with
Fantastic company to deal with. Ordering process was smooth and tiles arrived well packaged. If being super critical the delivery was a few days out but we weren't in a rush. Very happy.

Reply from UK Tile Sales
Good sample
Good sample. Not one we chose but lovely quality tile, just not the right colour for us.

Reply from UK Tile Sales
Speedy replacement of broken tiles
The order was filled promptly. The tiles were well packed. Unfortunately, the quite heavy package appears to have been dropped in transit breaking almost 20% of the contents. UK Tile Sales responded immediately to my email reporting this. Replacement tiles were out of stock. I was promised them within a month. Until they arrived I could award only a cautious 3 stars. The replacements arrived in time as promised. I had contact throughout with named people. Perfect service
Great prices
Great prices, great service.
Recently needed an extra box ordered and collected within the hour

Reply from UK Tile Sales
Amazing!
UK Tile has been amazing right from the start with having the tiles we wanted that had previously been discontinued, brilliant customer service and quick delivery!

Reply from UK Tile Sales
Quarry Tiles Buff Coloured
I needed tiles for an external window cill and the important points were weatherproof and a good colour match.
The sample tiles proved the match and I was pleased to find your outlet is only 20 minutes away so I was able to collect the tiles and save time and carriage charges
Job now complete and looks good.

Reply from UK Tile Sales
Would recommend UK Tile Sales
Would recommend UK Tile Sales. I had one query before placing online order, customer services dealt with this within the hour. Placed order Monday evening, received confirmation of order early Tuesday morning then later on Tuesday details that order had been dispatched for delivery on Thursday.
Terrific value for money. Ordinarily I would prefer to give business to a local supplier but they couldn’t compete on either price or availability.
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