UK Contract Flooring Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services, noting that orders arrive very quickly, securely packaged, and in pristine condition. People also highlight the outstanding product quality, describing the various flooring options as exceptionally sturdy, visually appealing, and very easy to cut to size. Consumers truly appreciate the helpful customer support team, professional assistance, and the great convenience of ordering useful samples before making a final purchase. However, some people noted minor courier and delivery inconveniences, including occasional lost parcels or heavy flooring rolls being left outside by delivery drivers.

What people talk about most

Product

Customers had positive experiences with product, consistently highlighting its excellent quality and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the products and... See more

Service

Reviewers mention positive feedback about service, highlighting top quality goods, brilliant delivery, and... See more

Order

Users describe positive interactions with order, noting that the correct items and quantities arrive as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After another supplier let us down at the eleventh hour - Dean helped us get the R12 rated flooring we needed, cut to size, for collection the next morning - enabling us to go ahead with the pop-up... See more

Rated 5 out of 5 stars

I was shocked to find not one supplier in the South could supply Flotex carpet. Having searched on line I found it with UK Contract flooring.co.uk. Within 5 days it was delivered. Top quality carpet w... See more

Rated 5 out of 5 stars

Dean helped us get out of a real pickle! Another supplier let us down at the last minute - Dean had what we needed, pulled it straight off the shelf and got it cut to size so we could collect it strai... See more

Rated 5 out of 5 stars

FLOTEX laid in kitchen, very pleased and looks great, I am looking at replacing my hall carpet, so much to choose from . Had Flotex in previous house about 35/40yrs ago and wears very well. Pleas... See more


Company details

  1. Flooring Store
  2. Carpet Store
  3. Carpet Wholesaler
  4. Flooring Contractor
  5. Linoleum Store
  6. Wood and Laminate Flooring Supplier

Information provided by various external sources

Suppliers of flooring products built to stand the test of time. We have flooring solutions for both commercial & residential areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(305)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was very quick

Delivery was very quick, and products (linoleum and adhesive) excellent quality. The products were also well-wrapped for transport.
It's a pity it's not possible to buy smaller quantities, but it's understandable.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered the wrong amount and Dean rang me to query my order, he helped me work out how much I needed to buy and I put through another order. Both orders were put together and delivered when I needed!
The item is good enough quality for what we need and the colour is lovely! We’ve had lots of compliments on the colour.

23 July 2022
Unprompted review
Rated 4 out of 5 stars

I ordered online from this company…

Waiting for order to arrive now. Happy the customer service team sent the confirmation email

26 March 2022
Unprompted review
UK Contract Flooring logo

Reply from UK Contract Flooring

Thanks for your feedback there Niamh. In response you ordered yesterday/on a Friday at 4.45pm, and you emailed later in the evening, so after we finished for the day.

The order confirmation emails are sent automatically so it's likely either in your spam box or you mis-keyed your email address.

I've already called you today (Saturday) & there was no answer, so I emailed you instead.

Rated 5 out of 5 stars

Fantastic Service

Received the carpet tiles ASAP even with the shortage on drivers. Everyone within the business has been amazing throughout and our end client loves the final finish and look.

28 October 2021
Unprompted review

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