I ordered 2 items which were damaged in the post by EVRI. EVRI were no use, but when I contacted UK C&L they were so helpful and within hours they had dispatched one item that they could replace and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a campervan awning, unfortunately after speaking with a lovely advisor I was told they weren't in stock for a number of weeks. As im going away soon she promptly cancelled my order and requ... See more
We found what we needed at another camping company. Yours came up cheaper we were kept informed about delivery. Great service haven't unboxed the item yet so cannot comment on the items use. I'm sure... See more
Ordered a 'California' type ladder to access the bed in the pop up roof of our VW campervan. This is a 2 piece ladder, which slots together. The top half is rigid and has fixings at the top, which mi... See more
Company details
Written by the company
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Contact info
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, United Kingdom
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
4.2
Great
642 reviews
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This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 24 hours
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Chairs for Beach Hut
Looking for a specific product at a reasonable price - already had two of the director chairs. Delivery was relatively prompt and we got what we ordered
15 October 2025
Unprompted review
First purchase with this company
First purchase with this company, no problems at all. Ridge Monkey Xl Steamer. Easy to order, great price, quick delivery. Very happy customer!
2 September 2025
Unprompted review
Reply from Uk Camping and Leisure
Hi Lorraine, thanks for your kind feedback. We're so pleased you've had a positive first shopping experience with us and look forward to your custom again in the future! Regards, UK C&L Team
I recently bought a outwell earth plus…
I recently bought a outwell earth plus 3 tent every step was very professional it was the cheapest I could find and to my surprise there was an extra discount at check out delivery was as advised easily tracked and my tent was as advertised very happy cheers
1 October 2025
Unprompted review
Reply from Uk Camping and Leisure
Thanks for your feedback Colin, we're glad you're pleased with the service experienced and product received! Regards, UK C&L Team
Caravan products
Placed an order very easily, had what I required in stock. Made a purchase from this company before & was very please with the service, delivery was quick as well.
1 October 2025
Unprompted review
Reply from Uk Camping and Leisure
Hi Geoff, thanks for your feedback. We're glad to learn you've used our store again, do feel free to reach out if you ever have any product queries! Regards, UK C&L Team
Great service from Lidia!
3 October 2025
Unprompted review
Reply from Uk Camping and Leisure
Thanks for your feedback Steve&Anita, we're pleased to hear you've had a great service from our colleague Lidia recently and have passed on your kind words. We look forward to your custom again soon! Regards, UK C&L Team
I purchased a vango caravan awning…
I purchased a vango caravan awning which sadly had to be returned under warranty for repair. Lois sorted the whole thing. Great service and communication. I would highly recommend 👌
2 October 2025
Unprompted review
Reply from Uk Camping and Leisure
Hi Dom, thanks for your kind words! We'll certainly pass this feedback onto our colleague Lois, we're glad things were able to be sorted for you! Regards, UK C&L Team
Avoid!!
Never received item ordered. Customer care was appalling and was made to wait nearly a month before they finally stopped sending me delivery updates even though the courier had already said that there was no delivery scheduled at all on their systems. Had to wait 2 months for a refund. Will never use this place again.
2 August 2025
Reply from Uk Camping and Leisure
We're sorry to learn of your frustration with our process, we understand that this isn't an ideal circumstance and have looked into this further for you, we can see you emailed us on 11/08 with the issue of the item not arriving and a resolution was provided once the item had been returned back to our warehouse by the carrier on 03/09. In this situation, we have fed back to the carrier, as this is out of our control once the item has left our warehouse. We're sorry again for any inconvenience caused. Regards, UK C&L Team
Brilliant service ordered water pump…
Brilliant service ordered water pump Saturday delivered Monday very happy and a good price.
13 September 2025
Unprompted review
Reply from Uk Camping and Leisure
Thank you Richard for your review, we're pleased you've had a positive service with us! Regards, UK C&L Team
Fast reliable service ordered two…
Fast reliable service ordered two chairs received within a few days as described and no delivery marks
15 September 2025
Unprompted review
Reply from Uk Camping and Leisure
It's great to hear about your experience Bruce, thanks for your feedback and we look forward to your custom again in the future. Regards, UK C&L Team
Very helpful and patient member of…
Very helpful and patient member of staff (Lidia) products are excellent and competitive pricing A very nice place to shop
11 September 2025
Unprompted review
Reply from Uk Camping and Leisure
Hi Mr Dyer, thank you for your very kind words, we have shared these with our colleague Lidia and look forward to your custom again in the future! Have a great weekend. Regards, UK C&L Team
Excellent service
3 July 2025
Reply from Uk Camping and Leisure
Thank you for your feedback Colin, we're glad to hear the service received was to your expectations! Regards, UK C&L Team
A good ladder suitable for VW Transporter based campervans
Ordered a 'California' type ladder to access the bed in the pop up roof of our VW campervan. This is a 2 piece ladder, which slots together. The top half is rigid and has fixings at the top, which might grip a corresponding ridge in a California, but sits firmly against the van roof in ours. The rungs on the bottom half are so fixed to allow the feet of the ladder to rest securely on an uneven surface, eg floor one side and a fitting on the other. The ladder didn't slide when I climbed. It's just long enough to position behind the front seat bases to rest on the front of the van's original roof. It comes in its own bag, with 2 cloth protectors for the ends of the ladder. All nicely made in Malta, apparently!
Delivered sooner than expected by DHL.
6 September 2025
Unprompted review
Smashing service!
I ordered something which was out of stock. UK Camping and Leisure refunded my payment very promptly. and without a quibble.
I would happily use them in future, should I need other components.
3 July 2025
Reply from Uk Camping and Leisure
Thank you for your kind words Robert, we understand at times out of stock orders can be frustrating but we really appreciate your patience and understanding whilst we rectified this for you and look forward to your custom again in the future! Regards, UK C&L Team
Great all round experience, would definitely shop there again
From start to finish great company helpful staff
22 August 2025
Unprompted review
Reply from Uk Camping and Leisure
Thank you for visiting us, we're pleased you had a positive experience in our showroom and look forward to welcoming you back again in the future! Regards, UK C&L Team
Item received as expected
Item received as expected, and quickly, job done ✔️
2 September 2025
Unprompted review
Reply from Uk Camping and Leisure
We're glad to see you're happy with your recent shopping experience, thanks for your feedback! Regards, UK C&L Team
Reply from Uk Camping and Leisure
Hi Sky, thanks for your feedback. We do feel this may be for another business, as we're solely a retailer of camping equipment and accessories but we hope you had a wonderful holiday! Regards, UK C&L Team
The worst customer service
I ordered a self-inflating mattress for an upcoming trip. The courier screwed up, failed to deliver to their own parcel shop, I then got a message saying the parcel was being returned to the seller. So, I cancelled the order - within the statutory cooling off period and in writing. That was nearly a month ago. UK Camping and Leisure continue to insist they cannot give a refund until the item has been received by them. It left the parcel shop 2 weeks ago. Today they sent some garbled response to yet another follow up email giving an incomprehensible 'excuse' and saying 'meanwhile if the item does arrive and you decide you don't want it...'. And they still refuse to refund and continue to give me the runaround. The very worst.
1 September 2025
Unprompted review
Reply from Uk Camping and Leisure
Hi Peter, we're sorry to learn you feel this way and understand that any parcel lost in transit is very frustrating. We can assure you that we would not hold funds from yourself, we do have to allow EVRi 10 days to investigate the missing order before any next steps (Replacement or refund) are made. We've investigated this further and can confirm funds were returned to yourself promptly on 02/09, following the return to sender of the lost parcel being acknowledged by the carrier. We apologise again for any inconvenience this has caused yourself and have provided feedback to the relevant teams. Regards, UK C&L Team
Omg order Saturday morning
Omg order Saturday morning, deliver Sunday night. What can you say , supper service.
23 August 2025
Unprompted review
Reply from Uk Camping and Leisure
Thanks for your wonderful feedback Nicola, we're glad you've had such a positive experience with us! Regards, UK C&L Team
Fist time caravanners
Customer service was amazing.
Very helpful with advice.
First visit and had everything we needed.
30 August 2025
Unprompted review
Reply from Uk Camping and Leisure
Thank you for your kind words, we're very pleased our colleagues could help you ahead of your first trip, we hope you had enjoyable evenings around your new Isabella Table! We look forward to seeing you in our showroom again soon! Regards, UK C&L Team
My order was in 2 deliveries as I…
My order was in 2 deliveries as I ordered a utility/ kitchen awning and also the drive away kit, the kit came 2 days after ordering and the awning arrived the day after, as yet I haven’t erected the awning but I bought this in the hope of being able to put it up single handed
22 August 2025
Unprompted review
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