Uk Camping and Leisure Reviews 

651
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times alongside very competitive prices across a wide range of outdoor gear. People also appreciate the responsive customer support team and the smooth, straightforward online ordering process that makes purchasing easy. Some people were dissatisfied with receiving incorrect items or experiencing frustrating delivery delays with couriers. A few other consumers also felt that certain products arrived damaged or did not match their vehicle specifications properly. Reviewers noted that resolving these specific issues occasionally required extra effort or led to inconvenience during their holidays.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality, reasonable costs, and items that match... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast shipping times and... See more

Order

Users describe ambiguous interactions with order experiences, as opinions are heavily divided. While many... See more

Price

Customers consistently note positive experiences with price, frequently highlighting very competitive rates,... See more

Service

Customers had positive experiences with service, frequently praising prompt delivery and helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received the wrong item - had to scramble to find something else the day before leaving on our camping trip. So far haven't heard back about how to return the wrongly delivered object and receive... See more

Rated 5 out of 5 stars

I ordered 2 items which were damaged in the post by EVRI. EVRI were no use, but when I contacted UK C&L they were so helpful and within hours they had dispatched one item that they could replace and... See more

Rated 5 out of 5 stars

I ordered a campervan awning, unfortunately after speaking with a lovely advisor I was told they weren't in stock for a number of weeks. As im going away soon she promptly cancelled my order and requ... See more

Rated 5 out of 5 stars

We found what we needed at another camping company. Yours came up cheaper we were kept informed about delivery. Great service haven't unboxed the item yet so cannot comment on the items use. I'm sure... See more


Company details

  1. Camping Store
  2. also in
  3. RV Supply Store

Written by the company

UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

651 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(651)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order a 4 burner hob

Order a 4 burner hob. Arrived with the lid batterd and full of dents. Instead of offering to replace they offered a very small discount which we didn't want. Just wanted a proper product. Then told us we would need to pay for the return even though the product was not fit for purpose. We could have bought the same product cheaper but thought this was a reputable company. Clearly not

15 September 2026
Unprompted review
Rated 5 out of 5 stars

5 star order with this company

Id like to say how wonderful this company have been with me from first email till last absolutly faultless with dealing with the problem i have had if your looking for any thing camping wise dont look no further by far the best customer service i have ever dealt with faboulous company

17 September 2026
Unprompted review
Rated 5 out of 5 stars

I received the wrong item

I received the wrong item - had to scramble to find something else the day before leaving on our camping trip. So far haven't heard back about how to return the wrongly delivered object and receive a refund.

EDIT: the company contacted me shortly after I wrote this review, and they arranged a full refund including free collection of the item (which was very large) from home by the courier. I am now happy with how the situation was resolved

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Services

Place an order for four items on Sunday,
order received early Tuesday morning.
One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the handle.
I contacted customer service and they offered to replace or refund.
Today, Wednesday morning I received a notification to say the replacement has been despatched.
Thanks Lidia and Katy great service!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, excellent product and very competitive price. I wouldn’t hesitate to recommend the team at UK Camping and Leisure.

Thank you to all.

Anthony Wilson

25 August 2026
Unprompted review
Rated 4 out of 5 stars

Prompt, professional customer service, let down by the courier

I ordered a tent that unfortunately got lost in transit with Evri. To be clear, that part wasn't UK Camping and Leisure's fault, but how they handled it afterwards really was very professional.

Every time I emailed, I had a reply within 24 hours, often much sooner (during the week).

When I flagged that the parcel wasn't moving, they chased Evri directly rather than just pointing me back to the courier.

They kept me updated at each stage, and once it was confirmed lost, they issued a full refund promptly without any argument.

It's a shame the item never arrived, but the way the team communicated and resolved the issue was quick, clear, and genuinely professional throughout. I'd order from them again.

7 August 2026
Unprompted review

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