These people left my family of 2 small kids stranded outside at 4am in the cold after having booked and paid £200 weeks in advance. First they said the the driver was 10mins away, then after 30mins (w... See more
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Avoid like the plague Book a taxi from Godstone to Gatwick at 2.15 AM for an early flight out of Gatwick on a family holiday using airporttaransfers.com, they sub the job to this shower... See more
Absolutely appalling service. I was contacted via WhatsApp before my flight and again after landing at Stansted. I followed every instruction, confirmed my location in Zone D, and was repea... See more
The driver was excellent on our trip from the Cotswolds to Heathrow. He was careful and executed the trip with expertise. We had a small hiccup at the start having been let know by the company tha... See more
Company replied
Company details
Written by the company
We specialize and have years of experience in transferring groups to and from the Airport. Heathrow Airport ,Gatwick Airport ,Stansted Airport, Luton Airport ,London City Airport ,Southend Airport ,Seaports ,Long Transfers. Our Speciality is long trips from London & all London's Airports to anywhere in UK and vice versa We provide door to door service, so let us take the stress of worrying for your luggage and getting you to the airport or anywhere in the UK on time. On arriving back in the UK, one of our vehicles will be ready waiting for you before you even clear customs. We will take your Flight Number and we keep an update of your flights arrival time so we are always ready waiting for you.
Contact info
450 Bath Rd, Longford, Heathrow, West Drayton, UB7 0EB, London, United Kingdom
- +447933877911
- info@ukairportrides.com
- ukairportrides.com
2.6
Poor
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great driver, big and comfortable vehicle
The booking process was smooth, the driver was at the airport gate on time waiting for us, and was very kind and helpful. The vehicle was comfortable and clean, we will book again
6 October 2024
Unprompted review
Reply from UK Airport Rides
Thank you Missie for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Punctual, fast, professional service
Our driver was communicative, professional, punctual, and drove well on the road. The vehicle was roomy, clean, and smelled nice. Thank you, Mohamed!
9 October 2024
Unprompted review
Reply from UK Airport Rides
Thank you Naima for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
The trips are great, the organization and service could be much better
1. 09/27/2024 - We were not met by the driver at the airport with a sign with my name. The car arrived at Terminal 4 significantly late (about 40 minutes). We were forced to wait for the car in the parking lot near the terminal. The trip itself was comfortable and pleasant. The driver was polite and friendly.
2. 10/07/2024 we received confirmation of our order with a delay and only after the hotel employee called your company and asked for confirmation and trip details: the driver's name and car number. The driver arrived at the hotel on time, was punctual, polite and friendly. We are very pleased with the trip itself.
27 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you Yuriy for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Driver behaviour was very good
Driver behaviour was very good
I would like to thank him
For improving the experience just suggests to make the pick up more easily and faster
6 October 2024
Unprompted review
Reply from UK Airport Rides
Thank you Ali for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
I had a terrible experience with your…
I had a terrible experience with your company. I had already paid in advance for the trip and when it was time I had to pay another 20 pounds for an internal mistake, which had nothing to do with me.
The support didn't help me, it was rude and I felt coerced to pay this amount more.
The trip was super tense. Driver complaining all the time about the mistake, what a reinforcement, it wasn't mine! Because in the travel request I put the correct address! And even showing this to the support and the driver, I had to pay extra
5 October 2024
Unprompted review
Reply from UK Airport Rides
Thank you for reaching out to us. We take all complaints very seriously and appreciate your feedback, which allows us to investigate any issues thoroughly.
Upon reviewing your booking, we noted that you reserved your trip through a third party, and we were provided with a drop-off location of E7. However, you requested a different drop-off point at IG3 9TG, which is significantly farther than the original location provided.
As a result, our driver charged you an additional £20 for the extra distance. Please understand that this discrepancy was not an error on our part; we fulfilled the journey as per the information received from the third party.
To avoid any similar issues in the future, we will ensure that we double-check all details before confirming your booking.
The driver was fantastic
The driver was fantastic! Very helpful and provided so much advice for our trip.
10 October 2024
Unprompted review
Reply from UK Airport Rides
Thank you Eddie for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
The driver was punctual
The driver was punctual, polute and drove safely.
2 October 2024
Unprompted review
Reply from UK Airport Rides
Thank you Reny for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Great service.The driver was ontime,was…
Great service.The driver was ontime,was helpful and very quick.Will definitely use them again.
3 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you Shumaila for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Reasonable job fare
I have done one of their jobs,very good staff and timely pay.
22 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you Muhammad for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Excellent service and staff
26 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you Bilal for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Reliable trustworthy airport transfers.
Reliable trustworthy airport transfers.
20 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you Muhammad for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Best service in UK.
Best service in UK.
I'm really thinking to re-use them as their driver was way more sophisticated and really, I was stunned by him
25 September 2024
Reply from UK Airport Rides
Thank you Julian for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Faultless service
Regardless of the delayed arrival, the difficulty of getting to the meeting place (Luton is a nightmare at the best of times) and general chaos, our driver was there waiting for us, and we had regular updates by phone so that that, at least, wasn't stressful. All at no extra cost. Will definitely be using the service again.
22 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you Lyn for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Reply from UK Airport Rides
Thank you Haider for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Quality wise they are trend setters
Quality wise they are trend setters. The have finished the competition by providing such premium rides in affordable prices in United Kingdom. I am truly impressed with their service.
19 September 2024
Reply from UK Airport Rides
Thank you for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Amazing and smooth as butter !!
Amazing and smooth as butter !!
I definitely will be seeking towards them and also the main thing is that Their price was way more reasonable then other companies. Highly experienced staff so far
4 September 2024
Unprompted review
Reply from UK Airport Rides
Thank you for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
I did this job for this company and…
I did this job for this company and they never paid me. Avoid booking with them. Driver might don’t turn up as they don’t pay to drivers
26 May 2024
Unprompted review
Came to our rescue very last minute…
Came to our rescue very last minute answering a call at 11.30 pm, after numerous flight cancellations and train strikes and drove us from Heathrow to Manchester ensuring we did not miss our holiday. Absolutely brilliant service.
5 April 2024
Unprompted review
Reply from UK Airport Rides
Thank you for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Such an amazing service
Such an amazing service. Our flight was diverted to Gatwick and airport taxis responded straight away. They sent an amazing driver Mohammed who was so friendly and got us exactly where we needed to be in time for the event! Can’t rate him highly enough. Thanks again Mohammed!
3 February 2024
Unprompted review
Reply from UK Airport Rides
Thank you for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
First class
First class driving from Naizi. He was punctual efficient courteous and we were at ease in his capable hands. It was a last minute booking and the guy in the office was also excellent and organised
9 December 2023
Unprompted review
Reply from UK Airport Rides
Thank you for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
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