Soundcore Reviews 

567
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional sound quality, solid build, and reliable battery performance across their favorite audio devices. Consumers also mention that the products are comfortable to wear, simple to set up, and provide fantastic value for money. Some reviewers were not happy with the product fit, noting that the earbuds feel quite uncomfortable, make ears sore, or do not sit securely. A few other people also felt that the battery life did not meet expectations, with charge running out much faster than advertised. Furthermore, shoppers occasionally encountered minor connectivity glitches or functional issues after a short period of use.

What people talk about most

Product

Clients share positive opinions on product, highlighting the brilliant sound quality, impressive battery... See more

Quality

Users describe positive interactions with quality, frequently praising the clear sound, impressive battery... See more

User experience

People report positive experiences with user experience, highlighting how easy the devices are to set up and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping times and items... See more

Value for money

Consumers express great satisfaction, finding the items to be brilliant value for money given the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more

Rated 5 out of 5 stars

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more

Rated 5 out of 5 stars

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more

Rated 5 out of 5 stars

The deal from black friday drew me in, but the headphones are absolutely brilliant. The sound quality is excellent, noise cancelling incredibly good and charge lasts for ages! Great value for mone... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

567 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(567)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The soundcore Q30 earphones are not…

The soundcore Q30 earphones are not strong enough. Mine mistakenly fell on the floor and got cracked open at the edges where the handles meet the buds. I haven’t been able to use it since then

18 September 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 2 out of 5 stars

Could be better. Overrated

It does not sit comfortably in the ear. Even when changing the silicon pieces. And it does not block out the outside noise as well as other earpods do. The sound is not as good as promised. And people on the other line complain of background noise when I am driving in a car.

7 December 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Boom3i High Recommended

I have now had my Sound core Boom3i for 3 weeks now and I must admit I am really enjoying it. The sound is rich and full with a excellent amount of base and it's very loud. Using the app I can easily manipulate the sound and save multiple custom named profiles with the graphics equaliser. Personally, I don't use the ambient flashing light feature as I like to maximise the battery as I live full time in a van, however, it's a good feature to have. I also noticed that in by the end of the 2nd week the sound became even better which was an unexpected surprise. I would definitely buy it again due to it's sound, size, weight and portability. It connects very fast to multiple devices at the same time which I really appreciate. The only feature I would change to improve it would be to have a battery indicator on the speaker itself as I personally don't like to enter the app to check it.

28 November 2025
Rated 3 out of 5 stars

My experience with soundcore was mixed

My experience with soundcore was mixed. The items arrived on time in good condition. However I did notice that the battery life of the earbuds were significantly lower than the time advertised on the product which was disappointing.

20 November 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Splendid

Easy to order, good price in sale, prompt delivery, and headphones sound great.

30 November 2025
Rated 5 out of 5 stars

Quality sound

Purchase was good. Received on time. Sound Quality is great. Unfortunately my ears hurt after some time. So it is not for prolonged usage.

6 December 2025
Rated 1 out of 5 stars

Slowest Refund Process Ever

I cancelled my order and delivery was refused, so they said they' d issue a refund. Then a few days later I had to confirm I still wanted a refund, then a few days after that confirm my email address, now they're wishing me the best of luck and telling me its still being processed. If their products are anything like their refund process I would acoid them.

10 December 2025
Unprompted review
Soundcore logo

Reply from Soundcore

We sincerely apologize for the frustration and inconvenience you’ve experienced. We have escalated your case to our finance team and will prioritize your refund to ensure it is processed as quickly as possible. Thank you for your patience and understanding.

Rated 1 out of 5 stars

I had high hopes for these headphones

I had high hopes for these headphones, but unfortunately they did not deliver on the sound quality or the noise cancelling.
I think the biggest issue is the bud itself that goes in the ear is very short and it barely sits just inside my ear. So it doesn’t matter how much you push it in it just sits on the edge of the ear, I tried all the different size rubbers for it but none of them made a difference.
So for me at least you get a lot of external noise and the noise cancelling wasn’t very good.

3 December 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

come direct to Soundcore quality and value

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up.
Soundcore products are brilliant value, with quality sound and solid build. I have many items for use outside when working and they are excellent.

26 November 2025
Rated 5 out of 5 stars

Great earphones

I ordered my earphones a was able to get quite a good deal on them. They arrived promptly, and although the box was damaged, there was no internal damage. My p20i earphones work amazingly and almost never run out of charge. However, they are not the best for playing music, and they do not have much range.

23 November 2025

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