Soundcore Reviews 

567
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional sound quality, solid build, and reliable battery performance across their favorite audio devices. Consumers also mention that the products are comfortable to wear, simple to set up, and provide fantastic value for money. Some reviewers were not happy with the product fit, noting that the earbuds feel quite uncomfortable, make ears sore, or do not sit securely. A few other people also felt that the battery life did not meet expectations, with charge running out much faster than advertised. Furthermore, shoppers occasionally encountered minor connectivity glitches or functional issues after a short period of use.

What people talk about most

Product

Clients share positive opinions on product, highlighting the brilliant sound quality, impressive battery... See more

Quality

Users describe positive interactions with quality, frequently praising the clear sound, impressive battery... See more

User experience

People report positive experiences with user experience, highlighting how easy the devices are to set up and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping times and items... See more

Value for money

Consumers express great satisfaction, finding the items to be brilliant value for money given the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more

Rated 5 out of 5 stars

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more

Rated 5 out of 5 stars

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more

Rated 5 out of 5 stars

The deal from black friday drew me in, but the headphones are absolutely brilliant. The sound quality is excellent, noise cancelling incredibly good and charge lasts for ages! Great value for mone... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

567 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(567)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No find hub intergration

They sound similar to other headphones at this price point, unfortunately there is no integration with the android 'find hub'.
Hopefully this could be fixed with software.

2 February 2026
Rated 3 out of 5 stars

Comfortable but of limited value

The A20 buds are comfortable. Unfortunately, I cannot programme the pitch of white noise to match my tinnitus, as no notes reach that high. If there was some way of tuning one of these, probably the white noise would be the best, then I think that would be a vast improvement.

30 January 2026
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Amazing warrenty help

I had a problem with my earbuds (a20 I say probably a 7.5/10 they are good but not the best) I asked for a refund 10 months after buying due to damage. They never took more than 30 mins to reply to a problem. Was really easy and very friendly. Suggested a troubleshooting and when I said it didn't work they said OK let's get you a replacement. 11/10 for service and I don't normally say that. The app isn't amazing it's buggy and I need to reset it every now and then but it's ok.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

unbelievable sound quality great…

unbelievable sound quality great price these earbuds are unbelievable considering other earbuds this quality are hundreds of dollars you must try the soundcore V20 I I had one pair for a backup I just ordered another pair from Amazon the price is less than 25.00 you must try it to believe it trust me I could not be happier my name is Francis blumschein if you like the best bass this is the one to buy

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Best earphones I have had

I bought these for my husband. Since he has worked nights he struggles to get to sleep without noise but has tried many different types of earphones and none have lasted longer than a few weeks 😫
He loves these, comfortable and easy to use.

6 December 2025
Rated 2 out of 5 stars

Right bud stopped working after two nights

My wife had these for 2 nights. The right bud stopped working. The AI bot was little help. We have had to order a replacement bud - doesn’t bode well for longevity of the product.

28 November 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Quick and easy to order and fast…

Quick and easy to order and fast deliveryI love my soundcore sleep ear buds and use them every night. So comfortable to wear whilst sleeping and the variety of sounds to listen to and also the option to connect to your phone is great.

23 August 2025
Rated 5 out of 5 stars

Gave them a go…

The deal from black friday drew me in, but the headphones are absolutely brilliant. The sound quality is excellent, noise cancelling incredibly good and charge lasts for ages!

Great value for money :)

8 December 2025
Rated 5 out of 5 stars

Highly recommend.

Have purchased products through Soundcore before. Had a slight issue with one pair and they were really helpful and sent a replacement very quickly. Still using those ones and will return for any future purchases. Love the sound quality of their products, top notch.

2 January 2025
Rated 5 out of 5 stars

The Soundcore Motion Boom is FANTASTIC

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it can connect to 2 at once! Robust and easy to carry and surprisingly light considering its monster battery life. And you can use it's big battery to charge your phone.

24 March 2025

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