I got some really good discounts on the site. The tools arrived really early (about 3 days early), well packaged and delivery was straightforward with a small time-slot. The nail gun is superb, as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just love Ryobi 18v tools. They are such good quality tools. The ordering and delivery is seamless, with regular delivery updates and the 3 year warranty is great, although I have had many Ryobi too... See more
Delivery was super quick and the products (wire cutters, adjustable wrench, protective glasses and a tool bag) are all very well designed and of good quality. Would buy again and recommend to others.
We have purchased from Ryobi before Even though we were a little Disappointed in 2 of the items damaged But when I phone them they were very nice no questions asked just happy to replace dama... See more
Company details
About Ryobi Tools UK
Written by the company
About Ryobi
Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!
Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.
Our mission
Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.
Contact info
Suite A, Second Floor, Marlow International, Parkway, SL7 1YL, Marlow, United Kingdom
- 0333 006 9474
- UK_RYOBI_B2C@tti-emea.com
- uk.ryobitools.eu
4.6
Excellent
74K reviews
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Highly Efficient On Line Ordering System
I purchased the circular saw bare tool from the 1 plus product range online sale. The ordering system is excellent and very efficient the product came as stated on the delivery.
I have used the tool and have found it is excellent for my purpose of trimming up 9mm thick sheets I would highly recommend the tool and the online ordering service.
7 May 2026
Excellent addition to our garden tools
Have recently purchased the ryobi mini chainsaw pruner tool. Amazing product, does exactly what it’s meant to and more! Bought to cut the wood into logs for wood burn along with pruning larger branches from our trees. Easily does the job, worth every penny! Great service, fast delivery from ryobi as always.
11 April 2026
Resolving a problem
Customer Relations solved an initial problem to my satisfaction which was resolved quickly and professionally. My thanks to Joseph for his help. This is how a company should treat their customers. Well done!
11 May 2026
Great value
8 April 2026
May use AI-assist with repliesRead more
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I never thought I would be writing a negative review
I never thought I would be writing a negative review about ryobi as I have purchased over £1500 pounds worth of tools with very little issues BUT I purchased one £30 gift voucher on the 28/4/25 which was valid for a year but when I tried to use it on the 28/4/26 it said it had expired. After many many emails to customer service there is nothing they can do as system sets the expiry date. As I explained to them If my birthday is on the 28th of April then 1 year later I celebrate it again it is on the 28th of April not the 27th April, why does the vouchers not follow this simple timing.Not happy.
You have the opportunity to regain my faith in Ryobi buy sorting this issue out and sending a new gift card.
28 April 2026
Unprompted review
Reply from Ryobi Tools UK
Thank you for taking the time to write your review.
We are sorry that you are unhappy with the experience you have had with us.
We hope that you will allow us the opportunity to restore your faith in us.
Kind Regards,
The Ryobi UK Team
Poor turnaround of orders
Poor turnaround of orders. Paid for next day but took an extra day.
They did refund my charge though.
Hope that the tool is good
18 May 2026
Unprompted review
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are sorry that our service did not meet your expectations.
We hope that you will allow us the opportunity to restore your faith in us.
Kind Regards,
The Ryobi UK Team
we love the cordless Ryobi lawnmower
We love the cordless Ryobi lawnmower, It is so safe for my grandson, he loves it too, and is able to use it safely.
He cut the cord of the old cord attached lawnmower at least three times.
And what value for money to get the strimmer included in this recent special offer?
16 May 2026
Still waiting for it.customer service…
Still waiting for it.customer service now chasing it up
11 May 2026
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are sorry that our service did not meet your expectations.
We have sent you an email to resolve the issue.
We hope that you will allow us the opportunity to restore your faith in us.
Kind Regards,
The Ryobi UK Team
Effortless ordering and great product
Effortless ordering and delivery of a good quality product
11 May 2026
Reply from Ryobi Tools UK
Thank you for your feedback.
We’re really pleased to hear that you’re happy with the product itself, however we noticed your rating was lower than we would have hoped.
If you’re satisfied with the product following our support, we would be grateful if you would consider updating your review. Your feedback helps us improve our service and assists other customers in making informed decisions.
Please do let us know if there is anything further we can assist you with.
Kind Regards,
The Ryobi UK Team
What product are we talking about
Product arrived within a few days.
Wish I knew which one it was
8 April 2026
Light machinery
Light machinery, ideal due to age and frailty, lawnmower triggers temperamental, but have to deal with it..
8 April 2026
Simple to order on line
Simple to order on line, and also created an account for future use if need be on more purchases.
I tem was delivered with tines given by courier service used.
Very pkeased
10 May 2026
Great item did job exactly as displayed…
Great item did job exactly as displayed on TV ad.also good delivery and keen price
11 May 2026
Excellent service
Excellent service with an excellent product. All tools are always very good
7 April 2026
New to the Ryobi tools system but first…
New to the Ryobi tools system but first impressions are very positive.
Delivery was quick and everything was present and correct.
First use of both strimmer and impact driver was impressive.
11 May 2026
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