Trackers- surprisingly easy to set up, even sharing a link between 2 users which wasn't a feature I thought existing was a pleasant surprise. It tells me when I've left my wallet in the house which I... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to understand model compatability between video doorbell unit and base station. Easy to fit and great that there is no subscription model in place. I have added a compatible hard dr8ve to prove... See more
The S380 homebase and E340 doorbells are easy to set up but I wish that there was more suitable ringtones available to choose from. The S380 Homebase 3 can remain connected to you router by Wi-Fi but... See more
I completely love my Eufy. She has taken the pressure off keeping our home clean. We have a dog and the floors need regular attention. I set a cleaning schedule, with the most used areas getting wash... See more
Company details
Written by the company
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Contact info
United Kingdom
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
4.3
Excellent
2K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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Excellent quality & no subscription
Excellent product- the camera quality even on the base model we purchased is better than that of our previous ring doorbell and love being able to store the videos without a subscription. The only issue was only certain brands of SD card are accepted by the doorbell, so advise looking at this before buying one. Customer service were fab when we raised this however.
14 March 2026
Eufy SUX
Eufy sucks. Their customer service AI bots lead you around in circles with no solution. I even got an AI bot pretending to be a live person when I asked for a live representative to help me with several issues. In fact, I was given three different bots with three different names. What a fn joke. My camera is not even a year old and already there are problems with no customer service to help remedy the problem. Time to put this piece of cheap plastic in the city dump and go with a different company.
31 March 2026
Unprompted review
Reply from Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
We are an older couple.
We are an older couple and needed our son to help set it up. The video footage is very clear and a wide range that can be a problem sometimes as it picks the school kids walking to and from school. We are very happy with it.
16 March 2026
eufy solo cam s340…
after a problem with setting up camera that was to do with my wifi i had it up and running in a short time and has been working well since
16 March 2026
Quick delivery and great kit
16 March 2026
I’m extremely impressed with my Eufy…
I’m extremely impressed with my Eufy doorbell—easily a five-star experience, especially when it comes to setup and everyday use.
The installation process was refreshingly straightforward. The instructions were clear, and the app guided me step-by-step, so I had everything up and running in no time without any hassle. Even for someone who isn’t particularly tech-savvy, it felt simple and intuitive.
Using the doorbell day-to-day has been just as smooth. The app is user-friendly, notifications come through quickly, and the video quality is excellent. I especially appreciate how easy it is to check live footage and communicate through the built-in speaker.
Overall, Eufy has nailed it with a product that’s both easy to set up and a pleasure to use. Reliable, efficient, and stress-free—exactly what you want from a smart home device.
21 February 2026
Love Eufy cameras
Love Eufy cameras. Have worked really well. Have the external one and doorbell. Makes us all feel safer and able to see what’s going on before going to the door 🎉
11 April 2025
Great Bathroom Scales
My bathroom scales arrived promptly, were easy to set up and are working well - now all I have to do is lose some weight...!!!
(I was also very pleased to see that EUFY and ANKER are linked in some way - my ANKER products have always been very reliable!)
11 March 2026
Excellent service and product
Excellent service and product. Easy to instal and clear instructions.
12 March 2026
Superb item with a great price perfect…
Superb item with a great price perfect thank you does everything it should so clear and easy to set up
14 March 2026
Very competitive price
Very competitive price. Easy to set up with good quality recordings.
14 March 2026
We tried the eufy robot mop and hoover…
We tried the eufy robot mop and hoover and it’s fantastic
13 March 2026
Good quality build outdoor camera and…
Good quality build outdoor camera and video doorbell. Delivery was fast and the whole purchase process was easy.
Setting up the devices was very straight forward and the mobile phone app is easy to use/navigate.
All round, good system for security which you're in control of.
28 January 2026
Excellent Doorbell camera.
Excellent Doorbell camera,so easy to set up and lots of motion detection areas to apply,also a quick response if unable to answer the door.various settings for video and audio and the indoor chime notification.
Would recommend.
11 March 2026
Best camera I’ve had and I’ve tried a…
Best camera I’ve had and I’ve tried a few really like the solar charging it saves time and effort to keep taking it down to charge up . I will definitely buy again
11 March 2026
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