Cornilleau UK Reviews 1,011

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more

Company replied

Rated 5 out of 5 stars

First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... See more

Rated 5 out of 5 stars

Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... See more

Rated 5 out of 5 stars

Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... See more

Company replied

Company details

  1. Tennis Store

Written by the company

Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good customer service

An initial issue with the wrong part was quickly rectified by Adam which was great customer service. The table is fabulous and used everyday- best purchase for our family.

25 November 2023
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Reply from Cornilleau UK

Thanks for the feedback, much appreciated, Cornilleau UK

Rated 5 out of 5 stars

Great table

Great table, easy to use and store, kids are loving it!

30 September 2023
Unprompted review
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Reply from Cornilleau UK

Glad you are enjoying the table, thanks Cornilleau UK

Rated 5 out of 5 stars

Helpful sales support

Needed some replacement parts for my table tennis table, but wasn't sure which ones. Got a very quick and clear response from the sales email address. Very helpful

14 November 2023
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Reply from Cornilleau UK

Thanks for the great feedback, we appreciate it, Cornilleau UK

Rated 5 out of 5 stars

Great bat

Great bat. Arrived on time.

1 November 2023
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Reply from Cornilleau UK

Thanks for the feedback, we appreciate it, Cornilleau UK

Rated 5 out of 5 stars

Light but sturdy table

Light but sturdy table. Easy to move, fold and unfold.

4 November 2023
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Reply from Cornilleau UK

Thanks for the positive feedback, much appreciated, Cornilleau UK

Rated 3 out of 5 stars

Beware prestige tables

Was looking to purchase a table and was looking at the prestige. The website doesn't help you compare the tables eg 500x vs prestige. When you dig in, you see the prestige is 1mm less so in-line with the 400x so it should really be about £100 less. They 'throw in' a kit worth £80 but I just feel like they are trying to rip people off thinking they are getting a 6mm table. May look elsewhere now.

Update: They have now revised the pricing and will hopefully make it clearer for others.

30 November 2023
Unprompted review
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Reply from Cornilleau UK

Thanks for the feedback. Glad we were able to address your concerns. Cornilleau UK

Rated 5 out of 5 stars

Speedy Service and Helpful Advice

The speed with which your company responded to my query. I was provided with helpful technical support and thereafter received the goods promptly.

31 October 2023
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Reply from Cornilleau UK

Thanks for your feedback, we really appreciate it - Cornilleau UK

Rated 5 out of 5 stars

Fantastic service

Customer service was fantastic from start to finish

25 October 2023
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Reply from Cornilleau UK

Thanks so much for your review, the team appreciate it! Cornilleau UK

Rated 5 out of 5 stars

Excellent table

Excellent table, easy to move around.

However we were thankful for the YouTube video on how to assemble it.

19 October 2023
Cornilleau UK logo

Reply from Cornilleau UK

Thanks for the positive review - glad you found the videos useful, Cornilleau UK

Rated 5 out of 5 stars

Excellent product and service

Fantastic service from ordering through to delivery and assembly. The table has been great so far - very happy 😃

7 October 2023
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Reply from Cornilleau UK

Thanks for the great feedback. Glad you are enjoying the table, Cornilleau UK

Rated 5 out of 5 stars

Quick and great service.

Very good service. Delivered table very quickly and built it without any issues at all. Friendly staff.

11 October 2023
Cornilleau UK logo

Reply from Cornilleau UK

Thanks for the positive feedback, much appreciated, Cornilleau UK

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