Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more
Company replied
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Item recieved very badly packaged - clearly resealed. This was obviously a return item resold. Contents were in disarray, box was damaged. Items showed signs of wear (e.g. wheels). Completely ruined o... See more
Company replied
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... See more
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... See more
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... See more
Company replied
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Friendly helpful phone call so sort spare parts id
Great experience from customer service advice, delivery and the table is fantastic as well.
Outstanding service. Super helpful support on a spare part enquiry and subsequent rapid dispatch of items.
Fantastic table that is really sturdy and easy to fold up once built. The whole family is enjoying playing on it. It was hard to put together though and we had to go and buy some additional screws because the ones that came with did not seem to fit through the given holes.
staff were very attentive. Got back to me when required.
Great advice given.
Telephone order was dealt with professionally and proficiently, Thank you.
Customer service was great: after contacting them about a poir quality table tennis bat, they sent us a new one without delay.
Had a problem with a part broken. You helped identify the part number and the link to buy it. So seem less process and easy, part arrived on time. Thanks very much for helping me get my table back up and running
Quality product and pretty good instructions for erection.
Great service, part I needed was easy to find & dispatched quickly
The Team were totally amazing, outstanding craftsmanship, were entirely flexible and polite. I would use them again without a thought. Huge value for money.
Excellent service and nice team to deal with
I ordered a Sport 200X outdoor table, the PREMIUM accessory set and the assembly service.
The table was delivered on time, the assembly guys were great, and the table and all the accessories were good quality except the "premium" cover which was thin plastic and has torn in four places even though I was careful putting it on and off. Don't waste your money on their cover.
I have bought an Oxford Cloth cover from another outlet.
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