I purchased a lilac dress which I loved and decided to order another colour. The yellow I received doesn’t suit me so I requested to return. Communication is great and very polite and helpful. They... See more
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I purchased six Items which I absolutely love unfortunately two were not the right size. I contacted a customer services who were absolutely amazing very helpful and very good at responding to all my... See more
Company replied
This is not UK, the merchandise are made in China. The quality is nothing like that implied in the pictures on the website, products are lightweight and similar to something one might win in an am... See more
Company replied
I really love the material of the clothing. I ordered the 2pcs meditation set in Lime green and grey and although I picked my size uk10 it was a little snug. So I have asked for these to be exch... See more
Company replied
3.9
Great
414 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Patience paid off as delighted!
I’m so very delighted with my purchase of fleece lined cords! The material is superb and the quality of fabrication is testament that much care was taken.
I echo other comments re; assuming the company is UK based and you will need patience as the transportation takes time but the trousers were well worth the wait!
All through the transaction over my order l have received friendly reassurance and also a payment of a discount l had failed to activate!
4 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Refunds almost impossible to arrange
I simply can’t get a straight reply to my asking where to return clothes to. I keep asking and getting nonsense replies like’try another size’ etc I would not recommend this store as it’s so hard to arrange a refund. I’ll continue to try but it’s very frustrating
2 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.
Fleece lined harem pants
Bought a pair of fleece lined harem pants. The harem pants are great - well made, fit like a glove, good fabric. Had to wait longer than expected for delivery, and then it was confused. Ordered tweo more pairs in different colours - they sent the wrong sizes. I hae delayed following this up - their responses have been prompt.
18 December 2025
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Poor
I ordered three pairs of trousers and a pair of leggings. The leggings were ok, but all three pairs of trousers were ill fitting, uncomfortable and the trousers far too short. I was told there would be a "no hassle" return, within 30 days. The order had been very slow to arrive in the first place as it was from China. I was told that if I didn't want to swap the items for other items of the same value, which I didn't, I would have to pay both an £8 fee and also guaranteed postage for return to China. This is over £25. So much for "no hassle". I do not recommend this company to anyone.
26 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the trousers did not meet your expectations in terms of fit, comfort, and length, and that this caused such frustration.
We sincerely apologize if the phrase “no hassle return” led to misunderstanding. As an international brand, some of our items are shipped from overseas warehouses, and for returns that are not related to product defects, the return shipping cost is borne by the customer, which can indeed be higher for international returns. We understand how disappointing this can feel, especially after already experiencing a longer delivery time.
Your feedback regarding sizing and length is very important to us, and we are continuously working to improve our size charts and product descriptions to better suit customers in the UK and EU. We are also reviewing how our return policy is communicated to ensure it is clearer and more transparent in the future.
We truly regret that this shopping experience did not meet your expectations, and we appreciate you bringing these concerns to our attention. If you would still like us to review your case again or explore any possible resolution, our customer service team would be glad to assist you further.
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
What lovely trousers
What lovely trousers. Perfect fit, lightweight but strong colour and easy to wear material. I would definitely recommend these to anyone.
24 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Great company to work with!
Great company to work with!
Good quality product!
Fabulous communication quick to reply and resolve
queries.
17 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Brilliant customer service
I ordered a male infinity bracelet. The quality of the bracelet did not disappoint. Unfortunately the bracelet was a wee bit tight ( My fault in ordering wrong size )
I reached out to customer service to try to resolve my error...
I was contacted by Tashi and I would have to give Tashi 10 out of 10 for customer service.....
I would not hesitate in recommending this company to anyone...
Namaste Tashi 🙏
18 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Update after Good customer service
Ordered two dresses. Sizing is all over the place so needed to send one back. Thought I had done my research and although a Chinese company they seem to imply they had a UK hub (like Temu and Shein). But no, returns have to be sent back to China. However, customer service have now explained their procedure more clearly and have refunded my money. I am very happy with the dress that i was keeping anyway.
18 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for sharing your experience. We’re sorry to hear that the sizing did not work out as expected and that the return process caused frustration.
To clarify, we are an international brand with global fulfillment, and while we serve many customers in the UK, our returns are currently processed through our overseas facility. We understand that international returns can be inconvenient and costly, which is why our support team often tries to offer alternative solutions—such as partial refunds or exchanges—to help reduce customers’ losses when an item is not defective.
Sizing can vary by design and fabric, and we are continuously working to improve the clarity and accuracy of our size charts to avoid this kind of situation in the future.
We truly appreciate your feedback, as it helps us improve both transparency and service. We’re sorry that this experience did not meet your expectations and thank you for giving us a try.
The cotton trousers are good quality…
The cotton trousers are good quality and I liked the colour. I have had to reorder as I got the size wrong. I got a quick response saying for a small shipping fee they would send the right size
17 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
So far we have been pleased.
So far we have been pleased.
Sadly the ring didn't fit, but the offer of another one of the correct size only paying admin costs was generous
17 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Unfortunately the bracelet I ordered… was too big.
Unfortunately the bracelet I ordered was a size too big so I am in the process of arranging a smaller sized replacement bracelet.
I have advised them that the sizes displayed against the bracelets is not chronologically correct.
I await instructions as to what to do next having been advised that following instructions and completing the Feedback Card, included in the original package (unfortunately it wasn’t) was the most important first stage, hence why I am now completing this having been directed this way!!
to arrange
1 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for your review and for sharing your experience.
We’re sorry that the bracelet size was larger than expected. Our support team is already assisting you with arranging a smaller replacement, and we will send you clear instructions on the next steps shortly. We also appreciate your feedback regarding the sizing information, and we will review this to improve clarity for future customers.
We apologize if the feedback card was not included in your package. Leaving your feedback here is perfectly fine, and no additional action is required from you at this stage.
Thank you for your patience, and we’re committed to resolving this for you as smoothly as possible.
Gorgeous harem pants
The quality and design, of the harem pants I purchased, was very good.
I needed to exchange one pair for a different size and they have been nothing but patient with me during this trying process. Wouldn't hesitate to recommend.
1 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Great quality clothing
Great quality clothing with excellent dye condition. The customer support was also excellent.
13 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Very happy with their outstanding…
Very happy with their outstanding customer service and high quality products. Originally I ordered the wrong size. They sent me out a new order free of charge (only postage). Also a complimentary gift as it took a while.
13 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Ordered 3 items of clothing and Update
Ordered 3 items of clothing, which were quite nice in themselves but just didn't suit me. Website promises hassle free returns. Not so. Had to ask 3 times for return address, which turned out to be in china. It would cost around £19 to post the items there, and then get a refund (less the £6 postage on the original order). Wasn't worth the risk. What if they never arrived? I would be throwing good money after bad. In the end I accepted their offer of 10% refund (£6.10), without returning the clothes. £55 down the drain. There is nothing in this website to suggest that returns go back to China, it is described as a UK website. Don't take the risk.
Update:
Following this review the company kindly gave me a complete refund, which I very much appreciate. Have amended review to 2 x stars accordingly. Still feel it's important though that the website is transparent about the returns process. Their website states: 'We understand how difficult it can be to choose personal items online. Don't worry! Our policy lasts 30 days. All orders can be returned/exchanged for a full refund within 30 days, with proof of purchase. Refunds do not include shipping cost.' It needs to be made clear that return postage means to China, not UK. I have spent several hours trying to sort this out!
13 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for sharing your experience. We’re sorry to hear about your disappointment and truly understand your concerns regarding returns and costs.
We would like to clarify that your case is still being actively followed up by our support team. Our intention in discussing alternative solutions, such as partial refunds, was to help reduce your potential loss rather than cause inconvenience or risk with international returns.
We sincerely apologize if the return process and warehouse location were not clear enough beforehand. Your feedback is very important to us, and we are already working on improving transparency around return details on our website.
If you are open to it, we would still be happy to continue discussing possible solutions with you directly and see if we can reach a more satisfactory outcome.
Thank you again for your feedback and patience.
So the product sizing was smaller than…
So the product sizing was smaller than expected but 1) customer service has been very attentive, courteous and friendly and is sending a different size and 2) the product seems fairly nice. Hopefully the replacement will fit.
12 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Buddha Stones customer care is…
Buddha Stones customer care is excellent, they respond to queries and problems efficiently. The quality of their clothes is excellent too
12 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Dreadful customer service
After waiting weeks my order finally arrived. The items were of poor quality & not as described on the website.
The sizings are way out .
I am still trying to return them for a refund but this is proving difficult as they will not supply a returns address
17 January 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for your review. We’re sorry to hear about your dissatisfaction and understand how frustrating this experience has been.
We would like to clarify that before a return address was issued, a chargeback was initiated through your bank. Once a bank dispute is opened, we are no longer able to process a standard return or provide a return address, as the case must be handled directly by the card issuer. In this situation, returning the items is no longer required, and the resolution will be completed through the bank’s refund process.
We will fully cooperate with your bank to ensure the matter is resolved as quickly as possible. Thank you for your understanding.
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