Easy ordering process, quick delivery & as stated. Very good order progress update status information provided. Well packaged for shipping. Great range of products & good that it's all natural without... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought as a gift for a friend - it arrived quickly and well packaged. It included additional instructions and some useful bits like wax and sandpaper, as well as a note explaining that any parts that... See more
Company replied
Love this company, my teenage daughter loves the 3D puzzles and putting them together, it gives her hours of fun and a sense of achievement when finished. She is now onto her 4th one! The puzzles ar... See more
Company replied
Have bought 2 of their brilliant models so far and would definitely recommend. Their customer service is exceptional. I enquired about a product that was out of stock and got an immediate reply. They... See more
Company replied
Company details
Written by the company
The history of the Ukrainian brand UGEARS began in 2014 with the desire of a dedicated technical designer Denis Okhrimenko to rediscover the possibilities of conventional mechanics to the world. Then the brand just began to develop, and the first kits Denis Packed at home, right on his knees. This was followed by the opening of an online store and brand promotion in social networks. The turning point was the conquest of the crowdfunding platform Kickstarter. There 3D puzzles sparked furious excitement, having collected $400 thousand instead of the requested $20 thousand. Now UGEARS known around the world. Unique 3D puzzles are very popular on 5 continents and mainly in Japan. Now we are glad to offer you construction kits and 3D puzzles which work on the principles of classical mechanics. No modeling fan will pass by. Each UGEARS model embodies the spirit and ideals of steampunk. Open design allows you to reveal the secret of a unique mechanical device.
Contact info
Pairc Na Ri, H65 A240, Athenry, Ireland
- +353 851101167
- support@ugears.ie
- ugears.ie
4.9
Excellent
395 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ugears Ireland
Thanks, Mandy! We are glad you enjoyed the experience.
Excellent
Excellent. I purchased UGear as a gift. It arrived swiftly. I would recommend buying from this company. Thank you
18 March 2021
Reply from Ugears Ireland
Thank you for your excellent review!
Lifesaver
I have purchased several models for my husband, and he is hooked on them. The detail and precision in each model is amazing and he has enjoyed many hours putting them together. Would recommend Ugears for any mechanical minded person. They would not be disappointed
16 March 2021
Reply from Ugears Ireland
Thank you so much for your kind words, Joan. We are really pleased your husband enjoys putting the models together.
Baught it for my husband
Baught it for my husband. He loves it. Arrived quickly. Very good quality.
15 March 2021
Reply from Ugears Ireland
Thanks for choosing Ugears as a present, Linda! We are pleased your husband likes it.
Reply from Ugears Ireland
Thanks Eilo! We are happy that you happy.
A very worthwhile challenge
Have purchased a number of items from ugears recently. Each project challenging but worth it once complete. Exceptional customer service from the team when I had to request a replacement piece
11 March 2021
Reply from Ugears Ireland
Thank you for being a loyal customer and for your great review, Stephen!
I'm homeschooling my 2 kids
I'm homeschooling my 2 kids. I bought the gun for my 12 year old son, and it turned out to be the perfect project! It took him several days to put together,[an hour each day] which is perfect, because I wanted it to take him a bit longer, than just an hour or two. That it would present him a challenge. It was a little fiddly to get the gun to discharge the elastic bands. But he did it in the end! He will move on to the card holder next. So I am excited about this too. I think these items are beautifully crafted and very reasonably priced.
9 March 2021
Reply from Ugears Ireland
Aww. Thank you Lorraine! We are so pleased we could participate in your homeschooling providing some education and entertainment!
Guaranteed quality
Very professional, there are other companies abroad doing this but quality and delivery times are not certain. With Ugears Ireland you are guaranteed both. They also offer a replacement service for lost or broken parts. Recommend.
8 March 2021
Reply from Ugears Ireland
Thank you, Kenneth, for your review and your recommendation. It does mean a lot to us.
Excellent Mechanical Models
Ordered a bike model VM02 from Ugears enjoyed and had fun with my kids while assembling the model after assembling the model was looking so beautiful and amazing it was looking like a real-life bike, happy to have an excellent mechanical model product
8 March 2021
Unprompted review
Reply from Ugears Ireland
We are glad you had a great time with your kids putting the bike together. We love it when parents and kids bond over assembling our models. Thanks for the great review!
Reply from Ugears Ireland
Thanks Brian! We are glad you enjoyed everything.
Great product and a great service
Great product and a great service. Received the order within 2 days. Delighted with it. Will definitely purchase again.
2 March 2021
Reply from Ugears Ireland
Thank you so much Enda! Welcome to the Ugears fan club. We are pleased to have you on board.
Found the product excellent with easy…
Found the product excellent with easy to follow instructions.
19 February 2021
Reply from Ugears Ireland
Thank you Peter. We are glad you had a smooth journey putting the model together.
Excellent product and fast delivery.
14 February 2021
Reply from Ugears Ireland
Thanks for leaving us a great review, James!
Really happy with product and with the…
Really happy with product and with the speed with which the delivery was received. Highly recommend
12 February 2021
Reply from Ugears Ireland
Thanks Thomas. We are pleased you are satisfied with the product and the service.
It is a fantastic challenging…
It is a fantastic challenging mechanical puzzle and really enjoyed working with real wood!
11 February 2021
Reply from Ugears Ireland
Thanks, Wambaroy! Working with and smelling natural wood is one of our favourite parts about Ugears models. In our plastic filled world it feels so good, doesn’t it?
Fast delivery and good fun for a few…
Fast delivery and good fun for a few hours ,quality product . thank you
9 February 2021
Reply from Ugears Ireland
Thanks Anthony! We are glad you enjoyed everything and had fun for a bit.
Top-quality of set and fast delivery!
8 February 2021
Reply from Ugears Ireland
Thanks Joanna for your time to leave us a great review!
Get company to deal with
7 February 2021
Reply from Ugears Ireland
Thanks Doug! We are glad you liked everything.
I have gotten these to gift to my wife…
I have gotten these to gift to my wife who loves the designs. They are beautiful and amazingly crafted. Would highly recommend these to anyone.
6 February 2021
Reply from Ugears Ireland
Thank you for choosing Ugears as a present, Colin! It makes us feel very special. We are so happy your wife loved the designs and the craftsmanship behind them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.