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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, taste, and effectiveness in helping them meet protein goals. Many appreciate the competitive pricing, especially when buying in bulk directly from the company, and the ease of the online ordering process. The delivery service is frequently highlighted as quick and efficient, with many orders arriving sooner than expected. However, some people were dissatisfied with the packaging, noting that boxes were sometimes not sturdy enough for the product's weight. A few other people also felt that the delivery service, specifically Evri, was problematic, with lost shipments or packages left in insecure locations. There were also occasional reports of drinks containing lumps or being past their sell-by date, and a small number of customers did not receive their orders or get a response to their inquiries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its great taste, convenience, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Customers consistently note positive experiences with quality. Many praise the great taste, convenience, and... See more

Price

Users describe positive interactions with price, often highlighting that prices are fair and competitive,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic website made ordering so quick and easy. My order was delivered the next day which was great and I also received 2 boxes of cereals free of charge which is much appreciated. The only downsid... See more

Rated 5 out of 5 stars

Amazing products packed with protein. Vegetarian safe, no added sugar and they taste amazing. With different flavors to satisfy everyone's tastebuds. Really convenient and not lumps at all. I would... See more

Rated 5 out of 5 stars

Ufit was recommended to me by my local bariatric hospital. I initially started buying in bulk from a local health shop. However after a little research i found i can order direct from ufit saving m... See more

Rated 5 out of 5 stars

Good drinks go down easy, used to buy them in the shop but recently started buying them from their website. There's good offers in the sale section, always arrive with the stated date on them and alwa... See more


Company details

  1. Soft Drinks Shop

Written by the company

Learn about the UK's leading and largest range of everyday health and wellness high protein drinks. Buy from our online store or nationwide from leading supermarkets and convenience stores.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 41% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Purchased two cases of these from…

Purchased two cases of these from Costco as I have just undergone dental surgery and need to keep to soft foods for a while.

I’ve used these shakes for years, but these ones have white, fatty looking lumps in the bottom that taste disgusting.

Contacted customer Services and awaiting a response.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I've been drinking these shakes for a few weeks now along with a balanced diet I have lost 11lbs in weight they taste amazing and I will be reordering my next lot as soon as there back in stock highly recommend these

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery, great quality

Great quality drinks, fast delivery and good packaging. No issues so far with anything - I don’t drink them but the family does and the feedback is really positive. I have tried the protein bars and they are really good. Would definitely order again.

27 June 2025
Rated 5 out of 5 stars

Great tasting drink with plenty of protein

I bought a pack of the 500ml protein drinks, which are delicious.

I ordered via the ÜFIT website, which was super-easy to navigate. The price for the drinks pack was very reasonable, with a good variation of flavours. The order was dispatched and delivered very quickly.

I will definitely buy the protein drinks directly from ÜFIT in the future.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

My first time….

First time purchasing, tried vanilla, strawberry and salted caramel, they all taste great, and if you buy in bulk the price is great. I went with the 50g protein shakes and find it the easiest way to hit my protein intake.

25 June 2025
Rated 5 out of 5 stars

The Drinks taste fab, delivery by Evri 🤬

The Drinks taste fab, and are packed full of protein. I absolutely love the banana & salted caramel flavours. The bottles are cheaper than At the supermarkets (£15 for 8, if you but 3 crates at a time, that’s just £1.87 per bottles, when it’s a minimum of £2.25 but usually £3 in the shops!)

Shipping is with Evri, however, and my last shipment was lost. They sent me a replacement as soon as I reported the issues, only for Evri to lose the replacement shipment. Ufit then sent a3rd shipment out via Royal Mail, which arrived there next day. Despite there problems with shipping, I cannot fault the customer services team, and will definitely continue buying my Ufits direct from source!

13 June 2025
Unprompted review

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