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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, taste, and effectiveness in helping them meet protein goals. Many appreciate the competitive pricing, especially when buying in bulk directly from the company, and the ease of the online ordering process. The delivery service is frequently highlighted as quick and efficient, with many orders arriving sooner than expected. However, some people were dissatisfied with the packaging, noting that boxes were sometimes not sturdy enough for the product's weight. A few other people also felt that the delivery service, specifically Evri, was problematic, with lost shipments or packages left in insecure locations. There were also occasional reports of drinks containing lumps or being past their sell-by date, and a small number of customers did not receive their orders or get a response to their inquiries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its great taste, convenience, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Customers consistently note positive experiences with quality. Many praise the great taste, convenience, and... See more

Price

Users describe positive interactions with price, often highlighting that prices are fair and competitive,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic website made ordering so quick and easy. My order was delivered the next day which was great and I also received 2 boxes of cereals free of charge which is much appreciated. The only downsid... See more

Rated 5 out of 5 stars

Amazing products packed with protein. Vegetarian safe, no added sugar and they taste amazing. With different flavors to satisfy everyone's tastebuds. Really convenient and not lumps at all. I would... See more

Rated 5 out of 5 stars

Ufit was recommended to me by my local bariatric hospital. I initially started buying in bulk from a local health shop. However after a little research i found i can order direct from ufit saving m... See more

Rated 5 out of 5 stars

Good drinks go down easy, used to buy them in the shop but recently started buying them from their website. There's good offers in the sale section, always arrive with the stated date on them and alwa... See more


Company details

  1. Soft Drinks Shop

Written by the company

Learn about the UK's leading and largest range of everyday health and wellness high protein drinks. Buy from our online store or nationwide from leading supermarkets and convenience stores.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its not a meal replacement shake

Its being advertised as a breakfast meaning a meal replacement shake and its not one as it does not contain the 26 vitamins and minerals needed to be classed as one

25 October 2025
Unprompted review
Rated 4 out of 5 stars

Easy to buy

Easy to buy, quick delivery. Can't complain.

The only drawback is that the strawberry flavour is often out of stock at the end or the month which results in me buying from elsewhere.

27 September 2025
Rated 5 out of 5 stars

Life savers!

The drinks came really quickly and taste so nice. After gastric bypass surgery I have really been struggling to hit my protein goals. It is so good to have something sweet without sugar as well. These drinks are life savers for me!

30 September 2025
Rated 5 out of 5 stars

Very tasty drinks no negatives.

I was surprised how quickly that I received my orders 2 days from placing my order to actually having my order at my door.
I read in other reviews how other buyers complained about lumps in their drinks. I can honestly say so far I have had no lumpy drinks. I shake them pour them into a glass totally no lumps.
I bought breakies both flavours no lumps and very tasty. I use these for breakfast before I leave to go to the gym and honestly it does not interfere with your workout.
I have bought different flavours of their other drinks chocolate, strawberry, banana and vanilla all are very nice to taste and drink. I drink these with a meal after my workouts.
I have no negatives at all about UFIT drinks. I don't feel bloated I genuinely feel better whilst training, it also keeps me feeling full without taking snacks in between meals.

29 September 2025
Rated 5 out of 5 stars

So glad I discovered the Ufit 50 g of…

So glad I discovered the Ufit 50 g of protein milkshakes. I'm building my bones after a diagnosis of osteoporosis and a spinal fracture. That means I need to eat more protein so I'm having half of a milkshake a day to top up the protein that I get from my food. It also gives me about half the daily recommended calcium. Best of all it tastes really nice,, not too sweet and definitely not gloopy. A real winner. Thank you, Ufit.

29 September 2025
Rated 1 out of 5 stars

Did not receive order would like a…

Did not receive order would like a refund

28 September 2025
UFIT logo

Reply from UFIT

Hi - we're sorry to hear that. Please can you get in touch with customer service with your order details either via the contact form on our website, or by emailing customerservice@lackafoods.com and someone will be able to help you.

Rated 5 out of 5 stars

We love them

We love them, help my wife get most of the vitamins and supplements she needs in her battle against cancer, and help her when she doesn’t want to eat solid food.

25 September 2025

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