Within a week of purchase I received fraud charges on my card. Haven't used in a year and a half before that. Not saying it was u2gold but pretty suspicious if you ask me. No help in resolving from li... See more
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See what reviewers are saying
I didn't recieve my items "instantly" as they advertise. I could find absolutely 0 information of where their live chat even is, so that didn't help either. The website feels fishy for sure, I em... See more
Maria's friendly, quick to help the customer, and, of course, has a pretty foolproof system of trade. My go-to, and I don't just say that. For legal purposes: All funds deposited to Maria Fe's accoun... See more
Recently ordered Gil in FFXIV, I quickly received a whisper with a location to head to and once I got there was promptly traded everything quickly and easily. Overall a really simple transaction and I... See more
Company details
Written by the company
Elite gamers, welcome to U2Gold.com, you have come to the right place for all your gaming needs, U2Gold will never let you down by providing outstanding customer services.
Contact info
Hong Kong
- support@u2gold.com
- u2gold.com
Hasn’t replied to negative reviews
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asked support by chat whether they…
asked support by chat whether they deliver gold by post. customer support read the message and closed it. obviously no order for you!
SCAM
Will always tell you order Arrives @ X Hours in Chat and nothing will arrive
Scam
Scam. No gold, took my money. Will not issue refund. Three days I’ve been battling this. They just ask for 24 hours over and over then when you ask for a refund they give the same story. Give 4 hours. Check again, give 12 hours. Check again, give 3 hours. If you don’t want to receive your gold nor your money back stay as far away from this shady ass company as you can. Crooks. Worst website I have used in over a decade. I have all the screenshots to prove it.
Update: After trying two more times over the coarse of six hours they started ignoring me and instantly closing chat. Then, after threatening to go to the bank and file a dispute, they finally just issued the refund. So got my money back after roughly 60 hours of going back and forth.
Scammed
Scammed - paid for gold - still nothing 8 days later
Went to ‘chat’
Chat closed - nothing sorted
Scam
Bunch of scammers
Bunch of scammers , Do not pay attention to their marketing scams. False advertising and rude customer service
I liked their service
I liked their service. First, unlike another service that took a few days and charged way too much for WoW Classic gold coins, they sent a partial order immediately and followed up with the remainder within 2 days. I'm buying from then again because they are honest, reliable, and reasonably priced.
No Communication
Do not order from this company! Website says 5 minutes for F2F, its a lie. When you go to the Chat, you get an auto response right away. Then it times out and says it can not reply so leave your email. Email never arrives in your inbox. ZERO communication.
Other sites may be more exspensive, but they are more reliable. Use this site at your own risk.
i order
i order , 7days after nothing coming , i ask until 2days my refound , no answer aswell , the mail support not correct , number aswell , so i lost my money
SCAMMERS....
SCAMMERS..... It's been just under 2 weeks, to receive my gold. Still have not received it. They keep telling me their still farming.
STAY AWAY from these thieves. I took a chance, and it bit me back in the touche
No shame at all from them....
Very quickly responded
Very quickly responded ingame and the transfer was done 30mins after I did the purchase :-)
Scammers
Scammers. Ordered wow gold at midnight, still didn't get anything 11 hours later. Support keeps telling "Takes 1 to 3 hours, give me 2-3 hours". Website says instant delivery
you found the correct place to make your purchase
Was assuredly skeptical about making a big gil purchase online and the first 3 wesites i tried were very unresponsive but i decided to try one more and within 10 min had my gil for ff14. i hit the live chat up as soon as i made the purchase and was immediately responded to and told to just sit tight online its coming and i didnt even have to wait 5 min before they showed up and paid me. dont use anyone else, no reason to if your reading this review you found the place
I would give them 0 stars 100% scammed…
I would give them 0 stars 100% scammed me i waited 24 hours before I asked for a refund MARIE FE is useless don't waste your money here I'm still waiting on my refund 7 days later
Terrible custome support and I never…
Terrible custome support and I never got my full order.
I made an order for a few things and I didn’t get all of it. Costumer support agent Maria Fe is very rude and does not help the customer at all. I would recommend going to other websites for desired items and currency, NOT THIS ONE AT ALL
been over 40mins still no Gold.
been over 40mins still no Gold.. the support is ignoring me.. dont buy
Great prompt service will use again…
Great prompt service will use again highly recommended.
Very good customer service and was…
Very good customer service and was immediately helped. Solid experience would do it again
This is a very reliable employee that…
This is a very reliable employee that answers quickly and takes care of any issue you can possibly have. I don’t think they could have possibly done more to help me and was very efficient and knew exactly what to do.
DO NOT USE
DO NOT USE.
Scam site. Their contact info is fake, their support email and phone numbers don't exist. Do not give them any money. THEY WILL STEAL IT
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