TV Bedstore Ltd Reviews 

471
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and sturdy build of the beds, mentioning that the materials feel premium and durable. Many consumers also point out that the delivery service is extremely fast, with polite teams bringing items directly to the bedroom without trouble. Though some customers noted minor issues like missing parts or small discrepancies upon arrival, these situations were resolved promptly over the phone. Buyers also appreciate how easy the online ordering and assembly processes are to navigate. Despite these occasional hiccups, reviewers strongly recommend the business for its wonderful products and attentive communication.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive promptly and often within... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional support... See more

Service

People report positive experiences with service, frequently highlighting exceptional support, fast delivery,... See more

Quality

Consumers find quality to be positive, highlighting that the beds are well made, sturdy, and feature... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought the Campbell ottoman TV bed from TVBedStore, and the product itself is fantastic. But what really sets this company apart is how they handle things when circumstances don’t go p... See more

Rated 5 out of 5 stars

We ordered the Madrid Ottoman tv Bed. 2 guys delivered to our bedroom. Easy to put together, we did have parts missing, but they delivered them to us in first class post. Customer Service was amazi... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with,I bought a bed from them 5 years ago and unfortunately the dog chewed my remote which damaged the lift mechanism, I contacted them by email and got instant reply. Stuart wen... See more

Company replied

Rated 5 out of 5 stars

Campbell 5.1 king size tv bed. Bed excellent quality. assembly was very easy and instructions easy to follow. Communications with tv bed store was a pleasure very polite and replies very prompt. I w... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Furniture Store
  5. Furniture Wholesaler

Written by the company

We at TVBedstore.co.uk design and provide a vast range of TV bed frame sizes, from Single, Double, King and Super King. We sell the highest quality Ottoman, storage and TV beds, all with Surround Sound Bluetooth speakers, and all come with free UK delivery, and that’s not all. In addition, we offer an extra free 12 months warranty on our entire range... So if you’re looking for a new TV Bed, be it a Single TV Bed with Storage, a Double Bed with TV, King Size bed with Smart TV or a Super King Size TV Bed frame, contact TVBedstore Today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

471 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(471)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The bed is amazing quality very pleased…

The bed is amazing quality very pleased and service was great, would recommend.

15 August 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

We are so glad that you enjoy your bed and that you are happy with our service.

Cheers,
Tvbedstore Team

Rated 5 out of 5 stars

The total TV Bedstote experience was amazing

No words could possibly express how delighted I am with TV Bedstore - Five stars are not enough - from my first telephone enquiry to the ultra fast delivery and installation, the service was flawless, polite, professional and punctual. As for the TV bed - wow wow wow it looks amazing - the mattress is heavenly and the functionality is mind blowing! Thank you so much for one of the best if not the best customer experiences I’ve ever had.

19 August 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so so much for your lovely review
If needed always here
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

The service is mindblowing

The service is mindblowing always keeping you updated on deliveries and any issue is resolved with matter of seconds

Big shout out to Stewart!!!!

18 August 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

So glad that you are happy with our service. We are always happy to help.

Cheers,
Tvbedstore Team

Rated 5 out of 5 stars

We have Purchased a mattress and super…

We have Purchased a mattress and super king bed, product amazing. Top quality and easy to setup. Delivery excellent and top after sale services!!!
300% recommended !!

1 April 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much for your feedback
Always here to help
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

This is the 2nd time I have purchased…

This is the 2nd time I have purchased from this company and can honestly say , I highly recommend this company . From start to finish , communication was excellent on every step. The quality of the beds I have purchased are 10/10, I still have the previous bed I purchased over 7 years ago and it is still like new with no faults . Thanks to the lads building the beds in the extreme heat . If you’re looking for quality & excellent customer service, use TV Bed Store . 👌

13 August 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thanks Carl
It was a pleasure
Cheers
Stewart

Rated 5 out of 5 stars

Arrived much quicker than expected…

Arrived much quicker than expected unlike the mattress which I am still waiting for (different supplier).

The quality of the mattress protector is superb thought it was expensive till I saw the quality. Worth every penny.

9 August 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thta is the aim with all orders
So glad you are happy
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

I purchased my TV bed about 6months ago…

I purchased my TV bed about 6months ago and everything was all good…. But just recently my remote for raising and lowering the TV was very intermittent…Contacted Stewart at the site and he went through trying to resync the remote but unfortunately didn’t work… New remote was sent first class that day and now all good…First class service from them ….would definitely recommend this company to anyone…Thank you again great service.

8 August 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thanks very Much Allan
Always here to assist in the future
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service ! purchased my super king tv bed almost 3 years ago and have had no issues at all bed still fabulous looking and super comfortable. Recently ordered a new remote as we lost it and were given 5 star service as I ordered the wrong one it was returned and the correct remote was sent out with no issues at all, would recommend these beds to anyone looking for a sturdy great looking tv bed.

6 August 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thansk Lisa
Always here if needed
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

The TV-BED quality was absolutely…

The TV-BED quality was absolutely fantastic…..we have had it for nearly 2 years and it works like a dream.
We had a need to contact this shop’s Customer Service recently - Stewart was absolutely brilliant. He solved our issue (which was user error!)
Stewart and the company are very Professional, patient and super pleasant.

They told us to contact them again any time for help.
I highly recommend.

30 July 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much
Aways her if needed
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Amazing bed

We have just replaced our TV bed. Amazing bed for an excellent price. The ordering and receiving the bed was a doddle. Service was excellent. Stewart was really helpful and informative. The delivery was smooth and easy. The bed is amazing, communication was excellant. thankyou Stewart for an easy smooth experience and of course an excellent, very comfortable bed. Would highly recommend Tvbedstore. Definitely 5 stars.

24 July 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Your order was an absolute pleasure from start to finish.
Aleays here if needed in the future
Thanks again
Stewart

Rated 4 out of 5 stars

Customet service good eventually

Lack of updates was the biggest issue until Kate Patten got involved, then there was a clear understanding of what was happening with the order. Would like to thabk her again for keeping intouch every step.

17 July 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

i do apologise for that but we are very keen on customer updates so will endeavour to see why or what went wrong on this occasion.
Thanks again for the order & true feedback
Cheerrs
Tvbedstore Team

Rated 5 out of 5 stars

Easy transaction Start to Finish

Easy transaction. Delivery fab, guys really helpful to get bed in room for us.
Lovely bed. Easy to assemble (well 2 eleven year olds did it in a few hours themselves)!
Looks wonderful and son loves it!
Thanks so much x

17 July 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much for the feedback.
Always great to hear happy stories.
Always here if needed in the future
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Very good service

Very good service
Very understanding and great communication
Need to delay delivery no problem at all and bed arrived exactly as promised
Spot on!

17 July 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

All great to hear
Thanks again for the order & great feedback
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Absolute outstanding service

Absolute outstanding service; order process; & competitive price.
Last Tuesday afternoon I was ordering a small item I needed fairly quickly - BUT the online order page only had a single delivery option of 7 to 10 WORKING days.

So I phoned the contact phone number & selected the Customer Services option. I got through straight away, & it was Stewart, the owner of the company, who answered my call.
I queried if a quicker delivery could be arranged. To my amazement, he said if I completed the online order immediately, he would have the item posted to me that afternoon for delivery on Friday.
I offered to pay extra for the delivery, but he said it would be the SAME cost.
Thereafter the item arrived around lunchtime on the Friday.

It was so good to deal with a company system that has many options for payment; has a phone service where calls are answered promptly; an order system which doesn’t require the lengthy process of having to create an online account before an order can be made; and doesn’t have a BOT or online chat.

15 July 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much
Always here if needed
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Cannot Praise enough!!

What a fantastic service!

Stewart was incredibly helpful from start to finish helping me identify what remote I needed and offered to help me set it up when I was having issues! I can’t recommend the business enough, thank you and I can finally put my TV down again!!! 😊

15 July 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Always available if needed night or day
Thanks Again Adam
Cheers
Stewart

Rated 5 out of 5 stars

Amazing beds!

Fast and amazing delivery service! .. Affordable prices! .. The bed i bought is the annecy double grey fabric! with the 3000 scarlet mattress! WOW just WOW! deffo recommend! Stewart and team all amazing! Great customer services! Will definitely be getting beds here in the future. From Athena ashley and tiana

17 July 2025
Unprompted review
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much
Its always so pleasing when you see a customer so happy.
Always here if needed
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Very good service

Very good service, good time scale for delivery and kept well informer on all aspects of the purchase. I would recommend this company.

1 July 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much for taking the time to leave a great review.
Cheers
Tvbedstore Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, great product was kept informed throughout.

23 June 2025
TV Bedstore Ltd logo

Reply from TV Bedstore Ltd

Thank you so much Michelle
Always here if needed
Tvbedstore Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look