The service I received from Turners Accident Repair in Sheffield was excellent. All staff are super helpful, friendly and listen to your requests and concerns. Communication was five stars too keep... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Auto Repair Shop
- Auto Body Shop
- Auto Dent Removal Service
- Auto Restoration Service
- Car Repair and Maintenance
- Electric Motor Repair Shop
Written by the company
Turners, a family run accident and repair business established in 1969, is the trusted partner for many of the UK’s major insurance companies and fleet operators for their vehicle accident repair provision. With purpose built, high-tech bodyshops and investment in the very latest vehicle repair techniques and ideologies we ensure a fast and efficient service to all of our customers. We have five locations across the Yorkshire region; Doncaster, Leeds, Selby, Ripon and Sheffield
Contact info
Barlby Junction, YO8 5JE, Selby, United Kingdom
- 01757704356
- dawnswales@turnersgarage.co.uk
- turnersaccidentrepair.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service!
Wow what a service
Wow what a service, absolutely brilliant
I deal with a lot of business and have had some experience with Bodyshops too,and I know that ive taken my vehicle in for a minor repair and its been in there weeks which is very frustrating.
But totally the opposite with these guys turned my van around in a week and even kept me updated!!!! Repair was also top class colour match ect .
Well done keep it up turners
Great service and professional job
All went well couldn’t be more pleased…
All went well couldn’t be more pleased good repair great team
Thank you for a great repair,sorry for…
Thank you for a great repair,sorry for recent review.
REALLY BAD WORKMANSHIP !!!!
Please keep away from this company, shocking workmanship.......Unfortunately you cannot give a zero star !!! The insurance company that I am with had the repairs done at the Selby depot and when the van was returned to me after five weeks, Soon as I saw it being taken off the transporter I said to the delivery driver that the repairs are the wrong colour !!! on my way home I noticed that the rear view mirror camera was not working correctly, on further inspection I noticed that the rear view camera was fitted upside down, so all I was seeing was the sky !!! Whilst on my journey home there was two individual noises in the back of the van. On opening the rear doors I found that the protective MDF panels that had being fitted had fallen off the back off the doors, fixing grummets missing !!! On further inspection of the van the colour did not match the rest of the van and seemed duller, flat and not the correct colour. The hinges for the doors are badly scuffed to the bolts, hinge outside of van chipped. Bumper body kit fitted very poorly, a real trades person would not have left it like this !!! looking from above you can see straight through to the floor on certain areas of the bod kit !!! No black seal as the rest of the van has been used, parts of the body kit coming away from the main body skirting already after a day, the body kit is warped where the towing eye is, maybe fitted to tight !!! Do not think they are capable of fitting it correctly as the original one was !!!Reversing camera not fitted properly and looks as though it could fall off at any given time!!! Cables hanging loose under the chassis and if caught by anything it would be ripped straight off !!! Brakes have not being sorted, squeaking very often when in slow moving traffic. Marks on existing painting work where it has being masked off whilst doing the work, looks like that might need re-spraying !!! Van wentr back yesterday to be looked at and the van has to go back and repair the repairs that has being done previously!!! for another 4-5 days !!!....This means that I now will have a hired vehicle that does not allow me to get my disability scooter into it, another weekend missed with not having the correct means of getting out and about !!! Having Muscular Dystrophy my van has being adapted in many ways so that I can live a life as normal as possible, I should not have to miss another week of going anywhere due to the incompetence of the workmanship of this company!!! Being a carpenter/craftsman I cannot get it into my head that my vehicle would be released back to me in a state that was returned worse than when it went in for repairs due to being hit from behind!!! The workmanship is shocking, no phone call from the management to express their concerns about getting it repaired !!! Just do not think this company is capable of doing the work correctly !! The only people who seems concerned are Kyle (front desk) and the delivery drivers .......Very, very poor company.
Excellent
Very efficient service throughout the whole process. Kept us informed and did a great job!
Perfect repair
Perfect repair
excellent communications with Turner’s who collected and returned the car as planned
would highly recommend
It was easy for me with Turner's being…
It was easy for me with Turner's being local. They were very kind and helpful. Collecting the car and delivering it back.
Really bad quality garage
Really bad quality garage. Not recommended! The bumper was glued. It was not replaced. The reinforcing beam was repaired with a hammer. Unfortunately, without a positive effect. This is unacceptable! The rear reinforcing beam is safety during an accident. Lots of putty on the rear boot. Parking sensor glued. Quality of paint is really poor.
Good job
Friendly and helpful staff that kept me informed of progress . The car has been repaired well and returned to my home having been cleaned.
Excellent service
Excellent service. Kept up to date with how the repair was going. When returned car was as good as new.
Fast,efficient service and kept me…
Fast,efficient service and kept me informed with regular updates. Very happy
Amazing service
Amazing service. After having my car broken into and damaged, they carried out the repairs to a very high standard
Great customer service kept me informed…
Great customer service kept me informed at every stage of repair. Car was repaired to an excellent standard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








