TurboTenant Reviews 

609
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the platform, including its app and website, to be user-friendly and intuitive, simplifying property management tasks like tenant screening, lease generation, and rent collection. Many appreciated the comprehensive features, such as automatic listing distribution, effective communication tools, and state-specific leases, which save time and provide peace of mind by organizing everything in one place. However, some people mentioned specific issues related to the payment process, including difficulties with application fees, unexpected charges, or the platform forgetting bank account information. A few other people also felt that the platform experienced occasional bugs, such as problems with submitting applications, unresponsive features, or security measures locking users out.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform to be intuitive, user-friendly,... See more

Website

Consumers find the website to be a positive and convenient platform, with many praising its ease of use for... See more

Application

Clients share positive opinions on the app, with many finding it a very helpful tool for organizing... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers experiencing issues like unexpected... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and calling it a great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

TurboTenant has made being a landlord peaceful. I don't have to worry about guessing when something is due or needed. It all populates without the stressors.

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

609 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(609)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very thankful for this site to…

I am very thankful for this site to lease out my rentals. Very happy with it, no complaints

28 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! We're committed to making your rental experience simple and stress-free.

Rated 5 out of 5 stars

Easy & multiple listing!

I like the multiple postings. The application process makes it easy to determine if I want to offer a showing.

24 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Member services is extremely well…

Member services is extremely well managed. Im new but so far do good

28 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very happy with TurboTenant

Very happy with TurboTenant. Very user friendly. Makes the whole process of finding and keeping good tenants easy. Thank you!

27 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating!

Rated 5 out of 5 stars

Worth It!

TurboTenant has made managing my rental smooth and simple. I can communicate with tenants, conduct screenings, securely collect payment, generate leases, and more all in one spot. I was hesitant about becoming a landlord, but TurboTenant gave me a boost of confidence and helped me make the plunge!

26 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 4 out of 5 stars

Other than a few minor glitches

Other than a few minor glitches, such as having to reload a few times while working in the app on Windows 11, everything seems to work verygood.
Another pet peeve of mine is that if TurboTenant is going to send a request for the review to my email. Then, if I do decide to fill that out, the very least that TurboTenant can do is pre-fill my email and contact information at the end of the request. Nobody likes wasted redundancy.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Lanlord friendly easy to navigate

25 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Turbo tenant is incredible

Turbo tenant is incredible. I use it all the time. Couldn’t be happier with it.

22 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

The software is great and very easy to …

The software is great and very easy to use. It gives you everything you need. All the forms, contracts, credit checks, referrals from previous landlord and more. As a landlord, it's all I need.

21 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Five stars, thank you! We're excited that TurboTenant is helping you manage your rental journey with confidence. We’re always here to help!

Rated 5 out of 5 stars

I started using Turbo Tenant as a way…

I started using Turbo Tenant as a way to advertise my properties, and it quickly became a game changer. The application process is simple and fast, which applicants really appreciate. Over time, I transitioned to using it as my full property management software, and my tenants love it. From applications to lease creation and payments, everything runs smoothly and efficiently. Highly recommend!

21 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

This app has been very great and…

This app has been very great and helping me contact potential renters on a very timely fashion

20 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Give it a try!

I was searching the internet for the top 5 websites to help find potential tenants. I chose 3 and Turbo tenant was 1 or the 3. I went to the website and tried to navigate it out by myself but I couldn't. I found a customer rep. number and left a message. I received a call from a rep within 2 business days. He answered all my questions and helped me finish the listing. He told me if I had any other issues to please call him back.I called him a couple of other times and he would always call me back within 24 hours. Bottom line both rentals were Turbo tenant applicants. I think that this company has exceptional customer service reps and the website is very helpful to find potential applicants that meet my criteria. I have recommended this company to any person I know who is considering moving to another rental. A+ in my personal experience. This was in September 2024 & November 2024

28 February 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I would not be able to run my business…

I would not be able to run my business without Turbotenant. I love the app and how easy it is to use. The agents are very knowledgeable and helpful. Good customer service. One thing I personally wish you all would bring back is the total in the upper right corner of the Charges page. Not sure why that was removed, but I called in about it to let you all know I needed it and it works for me. But, it didn't come back. Can you please reconsider?

19 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! I just forwarded this feedback along to our dev team. We're committed to making your rental experience simple and stress-free. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is a great and free tool for landlords.

Turbotenant is a great and free tool for landlords. I like everything, from marketing by spreading the listing to numerous websites, to inviting potential tenants to apply, to checking their background, even to provide an accurate rent estimate based on numerous listings in the area.

19 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Easy to navigate

19 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

I have been using TurboTenant for a…

I have been using TurboTenant for a year for my rental property and it has made everything simple for me and my tenant.

17 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 1 out of 5 stars

I was scammed by someone from this…

I was scammed by someone from this site, and it's unacceptable. There must be greater accountability in vetting the owners you choose to advertise. This issue needs to be addressed immediately.

13 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, we're so sorry you are having a negative experience. Please shoot an email to support@turbotenant.com and a member of our team will reach out to troubleshoot this.

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