TurboTenant Reviews 

605
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform, app, and website to be incredibly user-friendly and intuitive, simplifying the rental management process significantly. Many appreciate the comprehensive features, such as seamless tenant screening, communication tools, and efficient lease generation, which save time and reduce stress. The service is consistently praised for its reliability and effectiveness in managing properties and facilitating payments. However, some customers experienced issues with the payment system, including accidental deposits to wrong accounts or recurring bank account information problems. A few people also noted difficulties with the website's functionality, such as unsaved application answers or limitations in ad creation.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform to be intuitive, user-friendly,... See more

Website

Consumers find the website to be a positive and convenient platform, with many praising its ease of use for... See more

Application

Clients share positive opinions on the app, with many finding it a very helpful tool for organizing... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers experiencing issues like unexpected... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and calling it a great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

TurboTenant has made being a landlord peaceful. I don't have to worry about guessing when something is due or needed. It all populates without the stressors.

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

605 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(605)

231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The software is super user friendly

The software is super user friendly, but I would say the human support is the best. You guys accidentally transferred money to the wrong account and I was able to speak w someone and you got it fixed. Two weeks later I accidentally deposited money to the wrong bank account (I have two LLC’) and once again you guys corrected that for me.

As a stark comparison I listed my condo on Zillow and was unable to view the applications that came in. The worst part is you can’t talk to anyone at Zillow, and they never did respond to 3 separate email requests to their help desk.

Service is very important and you guys have done well

Greg

11 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the shout-out! We’re thrilled to hear our team had your back, not just once, but twice.

We know property management moves fast, and while we aim for a user-friendly platform, we believe great tech should always be backed by even better humans. It’s great to know we could get your accounts straightened out while providing a much better experience than alternative market options. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

Platform is easy to use

Platform is easy to use

9 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Easy to use

My experience with TurboTenant was surprisingly easy and great! My life was made very manageable with creating and tracking leases, payments and reminders.

I wish I found out about this years ago. I love the app because it’s easy to use.

1 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 5 out of 5 stars

Turbo Tenent is GREAT!

Turbo Tenent is GREAT!
I have been using it for over a year now and no complaints and customer service is perfect!

7 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 5 out of 5 stars

Awesome simple fast

6 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 5 out of 5 stars

Friendly UI/flows

Friendly UI, smooth process flows and modules for business needs.

4 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is easy to use

Turbotenant is easy to use. It had a good feature set and is a good value for the price.

5 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Had bad experience with a homemade…

Had bad experience with a homemade lease you guys covered all aspects I have a wonderful tennent

5 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is comprehensive and makes…

Turbotenant is comprehensive and makes a great assistant for a successful Landlord. Great product for the money.

1 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 1 out of 5 stars

Turbo Tenant user for two properties

Turbo Tenant user for two properties. Tenants left early and are getting notices of late payment. Tried to call cust svs and after too long, hung up on me. Not impressed at all.

5 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, we're so sorry you're experiencing difficulties. I've flagged this to my team and if you could shoot a quick email to support@turbotenant.com a member of our team can help you out ASAP.

Rated 5 out of 5 stars

TurboTenant has made my life as a Real…

TurboTenant has made my life as a Real Estate Investor and Landlord much easier. I would highly recommend it to everyone.

4 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I didn’t have to much issue except…

I didn’t have to much issue except copying the multiple dogs in from application to the lease agreement for pets. Also, had to have CoPilot determine how heavy the new tenant trucks and change weight of parked vehicles which shows one ton limit and change it to 3ton.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great app

This app is reasonably priced easy to use and has a great interface for the renter.

1 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I am very thankful for this site to…

I am very thankful for this site to lease out my rentals. Very happy with it, no complaints

28 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! We're committed to making your rental experience simple and stress-free.

Rated 5 out of 5 stars

Easy & multiple listing!

I like the multiple postings. The application process makes it easy to determine if I want to offer a showing.

24 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Member services is extremely well…

Member services is extremely well managed. Im new but so far do good

28 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very happy with TurboTenant

Very happy with TurboTenant. Very user friendly. Makes the whole process of finding and keeping good tenants easy. Thank you!

27 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating!

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