I called because my website was completely down. The customer rep was pleasant and helpful, however, the call take much longer than it should have since the rep was unaware that the issue impacted ma... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Customer service went smoothly. Easy to reach and handled efficiently. The representative I spoke with was helpful but did not initially know the answer to what I thought would be an easy question.
Customer Service was great & prompt. What I didn't like was it states service would be up and running in 1 hour. But, I waited about half a day and had to call Customer Service to fix it.
Turbify was unable to help me with my request. The person I spoke with was very nice but was unable to help me. I apparently have to call back at the end of June to have my request fulfilled because... See more
Company details
- Web Hosting Company
- e-Commerce Solution Provider
- Internet Marketing Service
- Payment Service
- Website Designer
Written by the company
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Contact info
United States
- 1-833-689-8585
- turbify.com
3.7
Average
515 reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They double their rates every year
20 April 2026
You guys suck
You guys suck! Do price hikes and don't tell the customer before charging card. Your customer service people don't speak English. If I could give you zero Stars I would
20 April 2026
The representative who helped me was exceptional
The representative who helped me was exceptional! She was patient and knew how to guide me through what I wanted to do.
17 April 2026
Ruchitha is Excellent!
Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I felt valued as a customer and wish that I could have a bright and dedicated person like her on my team :-)
I am truly satisfied now as a customer because of the agent Ruchitha walking me through everything! Thx
20 April 2026
Raised my fees 3 times in a year…
Raised my fees 3 times in a year without contacting me!
went from $12.99 to $43.20 in 2 years. This is ridiculous!
Moved to go Daddy and paying now $9.99 a month for the same service!
17 April 2026
Unprompted review
Customer service person experience
Customer service person helped make adjustments to my website and helped me switch to a better plan for my needs.
20 April 2026
The representative was helpful.
31 March 2026
Closed my ticket without solving the…
Closed my ticket without solving the issue. DKIM is still not enabled for my domain, the Turbify web site still does not allow me to add the necessary CNAME records, and my users are still vulnerable to email spoofing attacks. THIS IS UNACCEPTABLE.
18 April 2026
Excellent customer support!
20 April 2026
resolved issue quickly
16 April 2026
Attention, time and dedication for technical issues.
17 April 2026
Very Satisfied
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The second customer service rep was professional, knowledgeable, and very nice. Listened patiently while I rambled on about my issue, then patiently took me step by step, and the problem was resolved.
19 April 2026
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