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turbify.com Reviews 515

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TrustScore 3.5 out of 5

3.7

Web Hosting Company
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the staff to be very helpful and professional, often going above and beyond to resolve issues and provide clear explanations. People appreciated the assistance with website creation, plan changes, and general inquiries, noting that representatives were patient and knowledgeable. However, some people were dissatisfied with the customer service, experiencing long wait times, unresolved issues, and difficulty understanding representatives. A few other people also felt that the website builder was ineffective and that their services were not always reliable. Additionally, a significant number of consumers expressed concerns about the pricing, citing unexpected increases and higher costs compared to new customers.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report positive experiences,... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, patience, and... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing issues like... See more

Website

Users describe ambiguous interactions with website. Many customers report issues such as hidden charges,... See more

Price

Consumers express strong dissatisfaction with pricing. Many report perpetually increasing prices, with some... See more

Based on these reviews

Rated 4 out of 5 stars

I called because my website was completely down. The customer rep was pleasant and helpful, however, the call take much longer than it should have since the rep was unaware that the issue impacted ma... See more

Rated 4 out of 5 stars

Customer service went smoothly. Easy to reach and handled efficiently. The representative I spoke with was helpful but did not initially know the answer to what I thought would be an easy question.

Rated 4 out of 5 stars

Customer Service was great & prompt. What I didn't like was it states service would be up and running in 1 hour. But, I waited about half a day and had to call Customer Service to fix it.

Rated 3 out of 5 stars

Turbify was unable to help me with my request. The person I spoke with was very nice but was unable to help me. I apparently have to call back at the end of June to have my request fulfilled because... See more

Company details

  1. Web Hosting Company
  2. e-Commerce Solution Provider
  3. Internet Marketing Service
  4. Payment Service
  5. Website Designer

Written by the company

Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.

Contact info

3.7

Average

TrustScore 3.5 out of 5

515 reviews

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Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Promises not kept

Promises not kept. Notified of repeated failed SSL issue on April 14. Said the issue would be resolved by backend team in 3-5 days. Website still broken 7 days later. Turbify has not communicated with repeated e-mails reaching out.

15 April 2026
Rated 5 out of 5 stars

Very helpful

Very helpful, patient, professional associate. It was a pleasure working with someone like that through a difficult technical process.

21 April 2026
Rated 5 out of 5 stars

The customer service representative

The customer service representative, Teresa, was very patient and was willing to listen to my problem. She tried to resolve the issue and explain thoroughly in detail. Her service was very helpful so that I can rest assured.

21 April 2026
Rated 5 out of 5 stars

Customer support was excellent

Customer support was excellent. He was thoughtful, clear, patient and proffessional. I was extremely impressed, especially in comparison with other organzitions that I have delt with. He should the poster chld of great technical support.

21 April 2026
Rated 1 out of 5 stars

Do not recommend!

After 20 years I am switching mail providers. Turbify has totally failed supporting my email. I am in a job search and now cannot send or receive. After five hour long phone conversations I have partial email but not consistent. Only half of my inbox has been retrieved. Furious and stressed! Can only get help from India and have a very difficult time understanding. Time to move to new mail support and move my domain. I have been a longtime user of Yahoo small business mail but recommend to not use there ‘lack’ of service.

21 April 2026
Rated 1 out of 5 stars

Horrible bot

Horrible bot. My emails are vanishing for my business anf Yahoo will not help me. Do not sign up for yahoo email.

20 April 2026

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