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tunefulhair.com Reviews 

409
•
TrustScore 4.5 out of 5

4.5

Wig Shop
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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hair is extremely soft, true to length, and features thin HD lace that melts effortlessly for a natural look. Shoppers often mention how wonderful it is to style these wigs, noting that curls hold all day and the density looks completely natural. People also appreciate the responsive customer support team and fast shipping services. Some reviewers were not happy with shipping delays and long wait times to receive tracking details for their orders. A few customers also mentioned receiving poor quality items or experiencing unhelpful communication when asking for assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional softness, accurate... See more

Quality

Reviewers highlight positive aspects of quality, noting that the hair is super soft, true to length, and... See more

Order

Customers had ambiguous experiences with order, as opinions on the process varied greatly. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting great communication and... See more

Delivery service

Consumers find delivery_service to be ambiguous as experiences vary greatly among reviewers. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more

Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

409 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(409)

353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A must buy …

This hair is definitely worth the price, takes heat well , doesn’t frizz with humidity, true to length also I got a 30 inch

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I really loved this hair

I really loved this hair! Don’t listen to the reviews. You have to get it yourself and know how to manage your hair. I tinted the roots as well and it flatirons wonderful! Not much shedding and doesn’t tangle! I have a 26 inch straight!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a wig recently from here

I ordered a wig recently from here. The color was amazing as well, as the wig quality. There was minimum shedding etc . Loved the hair, can’t wait to reuse it . :)

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

“I recently got this wig and I’m actually really impressed. The hair is super soft and doesn’t tangle easily. It fits comfortably and the adjustable straps help a lot. The length and color were exactly what I expected, which I love. The only downside is a little shedding, but nothing too bad. Overall, I would definitely recommend it!”

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Hair

I love tuneful hair because they have a high quality wigs and the versatility of the wigs are immaculate. It is really a must buy.

17 March 2026
Unprompted review
Rated 2 out of 5 stars

I am still waiting for my order to be…

I am still waiting for my order to be shipped, I emailed asking if it wasn’t shipped to please refund me, I wish I read the reviews before I order smh.

13 March 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi, friend.
I just checked your order,you placed the order on last Friday, but the shipping company doesn't work on weekends, so we uploaded your shipping information on Monday. Now your package is in transit, you can receive it within this week.So sorry for this inconvience. Over 80% orders of our store can be shipped out within 24 hours,if you need any help,please send us an email to support@tunefulhair.com or chat with us online.

Rated 5 out of 5 stars

I’m absolutely in love with this…

I’m absolutely in love with this 30-inch straight black wig! The length is stunning and gives such a sleek, dramatic look. The hair is incredibly soft and silky, with a natural shine that doesn’t look fake at all. It’s true to length and the straight texture stays smooth without tangling easily.

4 March 2026
Unprompted review

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