placed an order but didn’t receive the usual tracking email or number. The customer service team quickly helped me track my package and let me know when it was expected to arrive. Really appreciated t... See more
Company replied
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See what reviewers are saying
omg I'm so glad I found this website: tufting guns for good prices, great service, delivered in 1 week!! on other popular websites pre-order is opened for June, so don't waste your time :) definitely... See more
Tufting Europe could not have done more to get me back tufting again after my gun from another supplier broke. They sorted my order and prepared shipment from a late night order to an early morning de... See more
Company replied
The website claims to deliver 1-2 workdays within the Netherlands, yet twice in a row my order hasn't arrived within this timeframe. The first time it took a week because of a delay in their warehous... See more
Company details
Written by the company
We’ve made it our mission to make the art of tufting as accessible as possible by offering affordable quality products, fast shipping and friendly and fast customer support.
Contact info
Johan van hasseltweg 12b, 1022WV, Amsterdam, Netherlands
- Support@tuftingeurope.com
- tuftingeurope.com
4.7
Excellent
204 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Super Quick service!!!
Super Quick service!!!! Highly appreciated!!! Would recommend!
26 February 2026
Reply from Tufting Europe
Thanks a lot for your order and enthusiastic review, Daniella! Really nice to hear you had a quick delivery. Happy tufting from the team.
Reply from Tufting Europe
Thank you so much for your review, Antoinette! Love to hear you’re enjoying tufting, that’s what it’s all about.
Service 1000% Top
I recieved an answer for every Email or question i wrote.
The Delivery is fast and good.
I am Fan of Nelson. Best Guy 😄
26 January 2026
Reply from Tufting Europe
Haha, this made us smile thanks so much for your order and the great energy Pascal!
Really happy to hear everything arrived quickly. We’ll keep doing our best to be there whenever you have questions!
Great company
Great company. Trustworthy, competent and friendly.
I had a small issue with my delivery, which was fixed fast and the best way possible. The products are of great quality. I buy everything I need for my tufting business with them.
30 December 2025
Reply from Tufting Europe
Thank you so much for your kind words and trust, Bruna! We're really happy to hear that. We'll keep doing our best to help you create amazing rugs.
Great customer experience! Recommend
All good. Just the tracking could have specified what was inside because I had several link.
30 December 2025
Reply from Tufting Europe
Thanks so much for your order and your feedback, Chiara! Glad to hear everything went well. And you're absolutely right, we’re already working on improving our tracking emails to make them better.
all ok , quick delivery
30 December 2025
Reply from Tufting Europe
Thanks for your order and for taking the time to leave a review, JB! Great to hear everything went smoothly and arrived quickly. Enjoy tufting!
Reply from Tufting Europe
Thanks so much for your order and review, Pietro! Really glad to hear you value us, we’re here if you need anything! Happy tufting 😊
Great product and packaging 🫶
24 November 2025
Reply from Tufting Europe
Thanks so much for your order and sweet review! So glad you’re happy with the product and how it arrived, happy tufting! 🫶😊
Prompt Customer Service
placed an order but didn’t receive the usual tracking email or number. The customer service team quickly helped me track my package and let me know when it was expected to arrive. Really appreciated their prompt and helpful response.
28 October 2025
Reply from Tufting Europe
Thanks again for your order and for taking the time to share this, Paula! Enjoy your new tufting project! 😊
Reply from Tufting Europe
Thanks so much for your order and the kind words, Henna! Great to hear the fast shipping keeps delivering. Happy tufting! 😊
Reply from Tufting Europe
Thanks a lot Adriana! Happy to hear everything arrived quickly and in good shape. Wishing you lots of fun with your tufting projects.
Nice shopping expirience
The shop is easy
Delivery quite quick
Support is very helpfull and friendly
Products are everything they should be, the colours of the yarn (wool) rich and full
26 September 2025
Reply from Tufting Europe
Thanks so much for your lovely review Monika! Happy to hear you're enjoying the yarns. Tag us when you finish your next project so we can share it.
Amazing support
Amazing support! Helpful and super fast resolving my problem. I’m very happy to continue to work with this company.
8 September 2025
Reply from Tufting Europe
Thanks so much João! We're really glad we could help out quickly, looking forward to supporting you on many more tufting projects in your tufting career!
Reply from Tufting Europe
Thanks so much for your order and your kind words, Asimina! Great to hear you’re happy with the items and the fast delivery. 😊
Great quality of products
Great quality of products, decent prices and arrived on time without any problem. I will buy again from this site for sure!
28 August 2025
Reply from Tufting Europe
Thanks so much for your kind words and for placing an order with us, Dimitra! Really glad to hear everything arrived smoothly and that you’re happy. We’ll be here whenever you’re ready for your next tufting project! 😊
This Star is for your choice of…
This Star is for your choice of delivery partner. My package was to be delivered last friday but FedEx failed and straight up lies to my face everyday. Then they turned it over to Budbee who is keeping my delivery hostage until this coming saturday. Insane! If I will consider ordering from you again other delivery options must be at place, FedEx is run by total psychos.
26 August 2025
Reply from Tufting Europe
Hello Robert,
We have read your review and looked at the tracking and confirm this handover to Budbee is quite odd. Apologies for this sudden delay. We will be updating you as we know more.
It's too long time for shipping
16 July 2025
Reply from Tufting Europe
Thanks for your order and for taking the time to leave a review Inge!
Sorry to hear the shipping took longer than expected. Beginning of August was a busy month, we are currently able to shave off an extra day for delivery to Germany. We’ll keep doing our best to make sure the rest of your tufting experience runs smoothly!
Reply from Tufting Europe
Happy to hear that! We hope you can make some fun rugs with it.
Reply from Tufting Europe
So happy to hear you enjoyed our shop! Thank you Mat 🙌
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