Trywaterfall Reviews 75

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I purchased an item from them and it was different from what they advertised. They also kept charging a monthly fee for which I didn’t authorize so I had to cancel my card.

Rated 1 out of 5 stars

Took forever to come nd its the Wrong soap mine was pink so disappointing not putting this on my face highly recommen not to buy from their company nd they still trying to change my card for $37 dolla... See more

Rated 5 out of 5 stars

It's not just your average room freshener; It transformed my whole routine! I love all the different scents that come with it, as well as their relaxing properties. After using it for about a week, I'... See more

Rated 1 out of 5 stars

Soaps took forever to arrive. They look nothing like the advertisement. They are very small and don't look anything like turmeric soap. No description nor ingredients. There was an attempt to charg... See more

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2.1

Poor

TrustScore 2 out of 5

75 reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

My experience with Inscents Waterfall

I recently tried Inscents Waterfall product, and I must say it exceeded my expectations, The soothing fragrance is refreshing, creating a tranquil atmosphere. the scents and elegant design make it a perfect addition to any space. Overall, a delightful experience that I highly recommend!! Inscents waterfall company has truly impressed me with their products and customer service was impeccable.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

A Relaxation Essential

Friends often mistake it for a high-end decorative masterpiece! That's how stunning it is! Some have even questioned if it's an art piece rather than an incense holder! But beyond its aesthetics, this gem has become my go-to for aromatherapy and relaxation. The range of scents offered caters perfectly to various moods, allowing me to create the ambiance I desire. I couldn't recommend it more for anyone seeking a touch of tranquility and relaxation in their daily lives.

5 September 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!

BEWARE!!!! I bought one, it came shattered in the box. Customer service was not helpful, said I would get a refund, which I did not! It might be a scam. Please be careful and rethink your purchase!!!

3 April 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy

Wow, thank you all for posting your reviews. I saw their commercial and wanted to buy these as Christmas presents for my yoga instructors. Thank you so much for the heads up and I am so sorry for all that you have been going through with this scam of a company! I hope there was some way you can get your money back.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed/Mad

Very, very horrible customer service was overcharged with not stop the shipment as soon as I saw how much it was charge me. I did get ahold of some one. They said there was nothing they could do. Because my count was not pulling up. Because I had just purchased it. After that, no one answered. Glad I used a credit card so that I can dispute. Never, ever use a bank card.

14 October 2023
Unprompted review
Rated 1 out of 5 stars

Wow. I almost ordered.

I am very grateful for all the reviews given in hopes to save others from companies of people so wicked and seemingly protected. You saved me also. Thank you so very, very much.
I am so sorry that those of you have been taken, stolen and lied to.
Sadly enough, they will get what they deserve eventually.
Be blessed in spite of some odds.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

I lost trust and wish I had not purchased anything

I ordered the waterfall plus extras for xmas presents cost $95. changed my mind right after paying. immediately tried to call, no answer from customer service. found the email address to send a cancellation request literally within 15 mins of ordering.
no reply. sent another e-mail and no reply the next day. finally sent a 3rd e-mail and got a reply saying the shipment is on the way. I was offered a $100 to keep the order and spend it at their shopify store.
I have lost trust, especially after reading the reviews. I should have done that first. I will update when I receive the order and the $100 GC.
10/20/23 I received the order. I am sending it back un-opened.

5 October 2023
Unprompted review
Rated 1 out of 5 stars

Waterfall

Thank you all for your reviews!! I was just about to order this product...it looks like it would be perfect!! So glad I went to reviews first!! Will not be wasting my money!!!

10 October 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

They set up auto pay and charged bogus charges when I tried to order one. I am trying to get the over $100 refunded back to my account and canceled the automatic payments.

30 September 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THIS PRODUCT

DO NOT BUY THIS PRODUCT! I ordered the waterfall March of this year. It is October and I still have not received my order. Customer service is non existent. That’s $30.00 gone!

28 March 2023
Unprompted review
Rated 1 out of 5 stars

Biggest scam going

Biggest scam going. I hope you scumbags chock to death on the money you have scammed from hard working people. You scumbags are still advertising this fake crap on TV,??? Is calling the BBB to report you scumbags to real people. Do not buy this product it is a complete scam.

14 April 2023
Unprompted review

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