Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
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Review summary
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Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
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I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
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3.9
Great
3K reviews
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email response was quick and helpful
I emailed support and very shortly, within the same time period of the day, I received a helpful response from customer support.
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Priscilla,
Thank you so much for sharing your feedback—we really appreciate it! We’re glad to hear that your email was responded to quickly and that our support team was able to provide helpful assistance on the same day. Providing timely and effective support is something we always strive for, so it’s great to know this is reflected in your experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Quick response to my request
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Annie,
Thank you for taking the time to share your feedback—we really appreciate it! We’re glad to hear that your request was handled quickly. Providing timely and helpful support is something we always strive for, so it’s great to know that reflected in your experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Interested in my result
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Clare,
Thank you for reaching out—we appreciate your interest in your results. Everyone’s body can respond a little differently, and while some people notice changes quickly, others experience more gradual improvements with consistent use. This is completely normal and can depend on individual factors such as body chemistry, lifestyle, and routine. If you’ve only recently started, it may take a little time for your body to fully adjust and for results to become more noticeable.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Rosabella is #1
Rosabella is #1. I'm 1000% Satisfied with the products and services.
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Chuck,
Thank you so much for your amazing feedback—we truly appreciate it! We’re thrilled to hear that you’re 1000% satisfied with both our products and services. Knowing that Rosabella has made such a positive impression on you means a great deal to our entire team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Worst customer service department and…
Worst customer service department and website. They added in the recurring subscription and the extra charge for fed ex shipping which I specifically declined. There is no phone number to speak to anyone. DO NOT USE THIS PRODUCT
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Laurel,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it must have been to be enrolled in a subscription and incur additional shipping costs on your order. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To confirm, your subscription has been cancelled, so you will no longer be billed for any additional charges moving forward. We've also processed a full refund for the order. The funds should appear on your original payment method within 5–10 business days. You’re also welcome to keep the most recent package as a gesture of apology for the inconvenience.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Derek,
Thank you for your kind words—we truly appreciate it. We understand that resolving concerns can sometimes take a bit of time, and your patience means a lot to us. Our goal is always to provide thoughtful, thorough support while making the process as smooth as possible for you.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
i ordered product online and then when…
i ordered product online and then when i got it i saw it was yellow powder - i called the actually company and actual website and they sent me the real product and i am happy
2 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mike,
Thank you for sharing your experience—we really appreciate you taking the time to do so. We're sorry to hear about the initial confusion with the product you received. That must have been concerning. We're very glad, however, that you were able to connect with the official team and receive the correct product and that everything has been resolved to your satisfaction.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Had a slight misunderstanding frequency…
Had a slight misunderstanding frequency of shipments, but customer support was quick and easy to access & problem solve.
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Donald,
Thank you so much for sharing your experience—we really appreciate it! We're glad to hear that any confusion around the shipment frequency was quickly cleared up and that our support team was able to step in and help resolve things smoothly. We understand how important it is for everything to be clear and easy to manage, and your feedback helps us continue improving that experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I had read an article from another…
I had read an article from another person that contradicted what I thought was right. I sent a message and in no time , I got a response from Simon. He answered my question completely and he was very polite, and he made me feel like I mattered. Very impressed.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Barbara,
Thank you so much for sharing your experience. We’re really glad to hear that Simon was able to respond quickly, provide a clear and helpful answer, and make you feel heard and valued. That’s exactly the kind of support we aim to deliver, so your feedback truly means a lot.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Elis,
Thank you so much for your kind feedback! We’re really happy to hear that you had such a great experience and that you’re enjoying the product. We’ll also be sure to pass along your kind words to the team member you worked with—it will mean a lot to them.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Sharon,
Thank you so much for your feedback! We’re glad to hear that your request was handled quickly and that your refund was successfully processed. Providing prompt and efficient support is very important to us, so it’s great to know your experience reflected that.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Yes my order arrived quickly!
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Virginia,
Thank you so much for your feedback! We’re really glad to hear that your order arrived quickly and everything went smoothly.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I had never heard of Trust Pilot before…
I had never heard of Trust Pilot before using it - now they are everywhere. They make leaving reviews easy.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Terry,
Thank you for sharing your experience! We truly appreciate you taking the time to leave your thoughts and support.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
At first I was gonna leave a bad review…
At first I was gonna leave a bad review because there are no options to cancel your subscription on the platform or website. But 2 emails in and client support (Saim) helped me, no hassle to cancel!
5 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Rick,
Thank you for taking the time to share your experience with us. We’re really sorry to hear about the initial frustration you had while trying to manage your subscription, and we truly understand how concerning it can feel when cancellation options aren’t immediately clear.
That said, we’re very glad to hear that Saim was able to step in and assist you quickly and without hassle. We’ll be sure to pass along your kind words to him—it will mean a lot to know he made a positive difference for you.
If you ever need assistance again, please feel free to reach out to us at help@tryrosabella.com. We’re always happy to assist.
– Arianne, Rosabella Customer Escalation Specialist
Everyone at this company is very nice
Everyone at this company is very nice. They are willing to help you if you are completely out or reminding you that you might be running out they’re never demanding I appreciate their good spirits.
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi there,
Thank you so much for your kind words and thoughtful feedback. We’re truly happy to hear that you’ve had such positive interactions with our team. Being helpful, respectful, and supportive is exactly the experience we strive to provide.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Chris M wonderful customer service
Chris M. Was very nice and helpful with my concerns. They reassured me all was safe and very detailed in the questions I had. I will order more moringa capsules in very near future. I notice a difference to how well I felt while taking them daily to now that I have went without for a while. I recommend everyone to order and take daily because they truly do what their description says they are for🙌🏻🙏🏼🙌🏻
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nichol,
Thank you so much for sharing your experience and for your thoughtful feedback. We’re truly glad to hear that Chris M was able to assist you, address your concerns in detail, and provide the reassurance you needed. We’ll be sure to pass along your kind words—it will mean a lot to them.
It’s also wonderful to hear that you’ve noticed a positive difference while taking the Moringa capsules consistently. Thanks for sharing your personal experience and your recommendation. Your support and trust mean a great deal to us.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Dannah Chelzea was great in helping me…
Dannah Chelzea was great in helping me out. Your customer support is outstanding and makes your product more respectable. I appreciate that.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Liliana,
Thank you so much for your kind words and thoughtful feedback. We’re really happy to hear that Dannah Chelzea was able to assist you and provide a great experience. We’ll be sure to share your appreciation with her—it will mean a lot.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Experience was great
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi T Ball,
Thank you so much for your feedback! We’re really glad to hear that you had a great experience with us. Your support means a lot to our team, and we truly appreciate you taking the time to share it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I am beginning to see some results from…
I am beginning to see some results from Rosabella. I'm at the end of the second bottle and have 6 more left. I intend to use them all.
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi James,
Thank you so much for sharing your experience with us! We’re really glad to hear that you’re starting to see some positive results—that’s always encouraging, especially as you continue your routine. It’s great to know you’re committed to completing your full supply, and we truly appreciate your trust in Rosabella.
Everyone responds a little differently over time, so we’re hopeful you’ll continue to notice even more benefits as you go. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
They made a lot of progress in their…
They made a lot of progress in their customer service department! Love their Moringa!!!
20 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Julie,
Thank you so much for your kind words and continued support! We’re really happy to hear that you’ve noticed positive progress in our customer service—it means a lot to our team as we’re always working to improve the experience we provide.
We’re also thrilled to hear that you love the Moringa! Your feedback and encouragement truly motivate us, and we appreciate you taking the time to share it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
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