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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Medical Clinic
  2. Weight Loss Service
  3. Wellness Program

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

It's my first time using…

It's my first time using Trymeasured.com and my experience so far it's awsome!

23 February 2026
Unprompted review
Measured logo

Reply from Measured

We’re excited to help you make the most of your journey and celebrate every milestone along the way. Welcome aboard! 🎉

Rated 5 out of 5 stars

Super excited to start my journey at…

Super excited to start my journey at first, I was a bit skeptical, but I went ahead and tried it, and they have been very responsive and also very prompt with everything. Finally got my medication today and about to use it and start my journey.

3 March 2026
Unprompted review
Measured logo

Reply from Measured

Yay! 🙌 We love hearing you’re ready to start. Skepticism is natural, but we’re glad everything went smoothly, and you’ve got your medication in hand. Let’s crush this journey together!

Rated 5 out of 5 stars

I has been loosing weight right now I…

I has been loosing weight right now I loose 23 pounds. The team is very supportive. The nutritionist it's amazing. I really feel confident and that's the important for me

1 March 2026
Unprompted review
Measured logo

Reply from Measured

Congratulations on losing 23 pounds — that’s incredible! 🎉 We’re so proud of you. It means so much to hear that you feel supported and confident. That’s exactly what this journey is about.

Rated 5 out of 5 stars

I've been using TryMeasured for a while…

I've been using TryMeasured for a while after switching insurance and prices fluctuating. The process to get started was easy and they took all my info and worked with my insurance companies (multiple now) to get me authorized to continue my weight loss journey.

1 March 2026
Unprompted review
Measured logo

Reply from Measured

Continuity of care matters. We’re proud to help coordinate with insurance providers and remove barriers so you can stay consistent with your treatment plan.

Rated 5 out of 5 stars

Everyone was super friendly and…

Everyone was super friendly and supportive. My questions were always answered very fast. All my concerns were addressed without any hesitation.

3 March 2026
Unprompted review
Measured logo

Reply from Measured

You deserve to have every question answered and every concern taken seriously. We’re grateful you felt that level of care and support.

Rated 5 out of 5 stars

Such a simple and effective system

Such a simple and effective system. Easy to navigate and questions answered quickly.

2 March 2026
Unprompted review
Measured logo

Reply from Measured

That’s what we love to hear! Easy to use and quick replies make the whole process stress-free.

Rated 5 out of 5 stars

Very easy company to work with

Very easy company to work with , great customer service, Dr gets your medicine ordered and quick response if you have any questions or concerns, pharmacy is also great to work with and gets your prescription to very quickly

22 February 2026
Unprompted review
Measured logo

Reply from Measured

We truly appreciate your feedback. Our goal is seamless coordination between our care team and pharmacy partners to ensure timely prescriptions and responsive support every step of the way.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, great communication, fast shipping.

1 March 2026
Unprompted review
Measured logo

Reply from Measured

We love to hear it! Easy, fast, and clear communication — exactly how it should be. 🙌

Rated 5 out of 5 stars

Outstanding experience

I was very on edge with starting a medication that was for weight loss but once I started measured I felt so heard and comfortable. Measured helped me get the right medication I needed to lose and keep the weight off that I’ve been carrying around and struggling with for years. I would highly recommend measured to anyone.

2 March 2026
Unprompted review
Measured logo

Reply from Measured

Your story truly means a lot. Feeling comfortable and understood is such an important part of this journey, and we’re honored to have helped you find a solution that works. Thank you for recommending us!

Rated 5 out of 5 stars

Amazing

Amazing! Quick convenient and the care team is always available for any questions.

2 March 2026
Unprompted review
Measured logo

Reply from Measured

We're so glad you're having an amazing experience. We're always here for you!

Rated 5 out of 5 stars

Measured has been an amazing tool for…

Measured has been an amazing tool for helping me lose weight. With doctors available by chat anytime and having access to different weight loss medicines, Measured has been the easiest way to get help losing weight.

2 March 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for sharing this! We’re thrilled to hear that the support from our doctors and access to different treatment options have made your journey easier. We’re honored to be part of your progress.

Rated 5 out of 5 stars

Wonderful

Quick, easy, and convenient. Doctors monitor your current health and to make sure there is nothing of concern. They also listen and understand the medication more than some GPs.

1 March 2026
Unprompted review
Measured logo

Reply from Measured

We truly appreciate you sharing this! It means a lot to hear that you feel heard, supported, and well cared for. That’s exactly the experience we strive to provide.

Rated 5 out of 5 stars

Onboarding was superfast and easy

Onboarding was superfast and easy. It took me days to get my prescription.

25 February 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback. We’re pleased to hear the onboarding process was seamless and that your prescription was handled promptly.

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy. Can’t wait to begin my journey.

1 March 2026
Unprompted review
Measured logo

Reply from Measured

We’re so glad the process was smooth! We're excited to support you every step of the way as you begin your journey.

Rated 5 out of 5 stars

The process was easy to enroll and get…

The process was easy to enroll and get started. The provider was great, Jack the dietician was very helpful and there is even a discount for multi month subscription and they offer letters fornyour FSA too.

15 December 2025
Unprompted review
Measured logo

Reply from Measured

It’s wonderful to hear that the process felt easy and that Jack and our team have been so helpful. We’re glad the extra benefits make your journey even smoother!

Rated 5 out of 5 stars

Such a great company and website

Such a great company and website. Its user friendly and the staff is helpful. I’m happy I’ve found them.

28 February 2026
Unprompted review
Measured logo

Reply from Measured

It’s wonderful to hear that the platform and our team have made your experience smooth and enjoyable. We’re excited to support you every step of the way!

Rated 5 out of 5 stars

They are amazing!

They are amazing!! I was using another company and I had to quit bc it just got way to expensive!! They went up about 120 bucks every time your dose went up!! I’m cash pay so every dollar counts, also they had terrible customer service. They messed up and sent the wrong medication one time and would not refund me not even half!!! So that month I spent $700!! I’m so so happy I found measured!! The only thing I wish was I found them SOONER!! They are amazing!! Same price EVERY DOSE!! The doctors and nurses reach out so fast!! As soon as I wrote I thought ok I’ll check in 2 days!! No I had a message to my phone within a hour saying I received a message on measured!!! They are great!! 10/10 would 1000% recommend!!

27 February 2026
Unprompted review
Measured logo

Reply from Measured

WOW — this is exactly why we do what we do! 🙌 Transparent pricing, fast responses, and support you can actually count on. Thank you for trusting us and for the 1000% recommendation — that means everything!

Rated 5 out of 5 stars

They have been fantastic

They have been fantastic. The medication is shipped to my house. I can text the doctors/nurses 24/7. The helped me fully understand my options and the medication i am taking. They always respond within hours. All questions and concerns are answered. The plan includes a dietitian. And that knowledge has been fantastic. Already 3lbs down in my first week and I feel great!

27 February 2026
Unprompted review
Measured logo

Reply from Measured

3 lbs down in your first week — that’s amazing! We’re so happy you’re feeling great and that the 24/7 access, home delivery, and dietitian support have made such a difference. Keep up the fantastic work!

Rated 5 out of 5 stars

Amazing experience

Let me just say, this was the first place to really offer what I need. The app is very easy to navigate and. It’s very easy to talk to someone and get a response. It’s really nothing you all Should change. The process has been wonderful. I really appreciate the whole team.

23 February 2026
Unprompted review
Measured logo

Reply from Measured

Wow — this means so much to us. We’re truly honored to be the first place to offer what you need. Our team has worked so hard on our app, so we feel proud that you found it easy to navigate. Thank you for trusting us and for appreciating the team — we appreciate you right back!

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