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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Medical Clinic
  2. Weight Loss Service
  3. Wellness Program

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Great experience, very responsive team, weight loss goals and great choices of recipes to help.

20 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback! We’re happy to hear you’ve had a positive experience and found value in both the support and resources provided.

Rated 5 out of 5 stars

No complaints

My experience with measured has been nothing but positive. Good and reliable communication and an app that's easy to navigate.

18 April 2026
Unprompted review
Measured logo

Reply from Measured

Love hearing this - thank you! We're so glad everything has been smooth and easy to navigate.

Rated 5 out of 5 stars

Amazing weight loss partner

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 pounds and still going

18 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for sharing this, and congratulations on 60 pounds down, that’s amazing! We’re so glad the whole team has been helpful and responsive throughout your journey. We’re excited to keep supporting you as you continue toward your goals!

Rated 5 out of 5 stars

Measured has definitely helped me with my weight loss journey

Measured has definitely helped me with my weight loss journey, and I would definitely recommend it to anyone that’s looking for injectable meds.

17 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your recommendation! It’s great to hear that the program has supported your weight loss journey.

Rated 5 out of 5 stars

I have lost 140 pounds with measured

I have lost 140 pounds with measured. My experience has been nothing but great!

16 April 2026
Unprompted review
Measured logo

Reply from Measured

140 pounds—wow, that’s amazing!! So happy for you and grateful you shared this. Thanks for trusting us along the way!

Rated 5 out of 5 stars

The care team has been so supportive…

The care team has been so supportive and was able to get my insurance approval for GLP1! It has been life changing for me and my health!

16 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for sharing this! We’re so glad the team could support you through the insurance process and help you get the care you needed. Hearing that it’s been life-changing for your health truly means a lot.

Rated 5 out of 5 stars

I just want to take a moment to share…

I just want to take a moment to share how great my experience has been with Measured.

From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had any issues, and their team has always been responsive and supportive.

Honestly, they’ve been able to help me in ways that even my own doctors couldn’t, and for that I’m extremely grateful. It’s not easy to find a company that truly follows through and delivers results, but Measured has done exactly that.

I highly recommend them to anyone looking for real support and a team that genuinely cares.

15 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for taking the time to share this. It truly means a lot to us. Hearing that we’ve been able to make a meaningful difference for you is incredibly rewarding. We really appreciate your trust and recommendation. Thank you!

Rated 4 out of 5 stars

Signing up was easy

Signing up was easy. The medication is included with your sign up. There is a monthly membership fee even though it says there’s not however it’s not a lot as opposed to other companies. Responsiveness is prompt.

15 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing your experience! We’re glad the sign-up process and responsiveness have been smooth for you. We also appreciate your feedback on pricing—while some plans include medication and others vary, we do offer different plans and pricing options to better fit each patient’s needs. Always happy to help find the best fit for you!

Rated 5 out of 5 stars

Approval was quick and easy

Approval was quick and easy, doctors responded quickly and answered everything concern I've had.

10 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback! Glad everything was quick and easy for you.

Rated 5 out of 5 stars

Great provider and easy to use

I have tried two other mail
In services for tirzapezide injections and Measured by far has been the best one. No side effects and their monthly discount incentives are a great perk.

12 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you so much for sharing this! We’re really glad you’ve had such a positive experience and that everything has been easy to use. It means a lot to hear we’ve stood out for you.

Rated 5 out of 5 stars

1 year later

I have been using Measured for a year now. Every one is quick to respond and answer questions I’ve had from the very beginning. They’re so easy to work with. After 12 months, I’m down over 65 pounds!

11 April 2026
Unprompted review
Measured logo

Reply from Measured

Congratulations on your amazing progress! We're so happy to be a part of your journey. Thank you for sticking with us for the past year. We're here for you every step of the way!

Rated 5 out of 5 stars

So far everything has been great

So far everything has been great! I love that the care team checks in and makes sure I am okay after I notice a side affect and also give me tips on what to do

10 April 2026
Unprompted review
Measured logo

Reply from Measured

We really appreciate you sharing this. It’s great to hear that our team has been attentive and helpful throughout your experience. We're always here for you!

Rated 5 out of 5 stars

I think I will stick with them…

The Measured portal is easy to use and customer friendly. I was recommended by a friend. I can easily work with the doctor or rep. The syringe and vial are easy to use with easy video tutorials and instructions. I thought it was scary to use but it’s been a breeze for someone scared of needs. I get my meds securely packaged within a few days. I just completed a month and I think I will continue until I get the weight I need.

10 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing your experience! Starting can feel intimidating, so it’s awesome to hear everything ended up being much easier than expected. We're so glad our team and resources have helped along the way!

Rated 5 out of 5 stars

The great support from the team

The great support from the team. I feel energized and on my way to my weight loss goals. Also the options to earn points towards credits is great!

10 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for your feedback! We’re happy to hear you’ve felt supported and are moving confidently toward your goals.

Rated 5 out of 5 stars

Amazing care and support

Amazing care and support. They truly helped me in my weight loss journey.

2 March 2026
Unprompted review
Measured logo

Reply from Measured

Thank you! We’re glad to be part of your journey.

Rated 5 out of 5 stars

Measured helped me become confident in…

Measured helped me become confident in my body and changed my life

8 April 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for sharing! We’re so glad to have been part of your journey and to hear how much your confidence has grown.

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