Dermafix Reviews 

185
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online ordering process very straightforward and appreciate the clear product descriptions provided on the website. Many people express high hopes and genuine optimism that these innovative treatments will effectively resolve their persistent personal health issues. Some reviewers were not happy with customer support, describing extremely poor communication and a complete lack of response when reaching out. Additionally, significant delivery delays, lost shipments, and unexpected recurring charges caused major frustration for several customers. Others noted that the items ultimately failed to deliver any of the promised results even after extended use.

What people talk about most

Product

People report ambiguous experiences with the product, as some customers expressed high hopes for effective... See more

Order

Customers had ambiguous experiences with order, as many reviewers found the process easy and straightforward.... See more

Response time

Reviewers highlight deep frustration regarding the response time, stating that customer service fails to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy it is to place... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting that they are still waiting to receive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This appears to be working slowly but surely. Please beware on the order you do. It seems you are signing for a lot more than you need in subscription form !! Make sure you just order when needed

Company replied

Rated 4 out of 5 stars

An excellent presentation If your product is as good as your presentation it should take care of the fungus problem

Company replied


Company details

Written by the company

Dermafix is a natural nail health solution designed to support healthier, stronger nails with nature-inspired ingredients that really work. Its deep-penetrating formula combines powerful botanicals like tea tree oil, colloidal silver, squalane and vitamin E to help create a less-fungus-friendly environment while nourishing both nails and surrounding skin. Gentle enough for daily use, Dermafix helps moisturize, support natural healing and is made without harsh chemicals — so you can feel confident caring for your nails as part of your everyday routine


Contact info

3.4

Average

TrustScore 3.5 out of 5

185 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(185)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

I cant rate this yet I only just purchased it

I can't rate this product as I just purchased it

21 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We completely understand that it’s too early to rate the product just after purchase. We appreciate you taking the time to share your thoughts, and we hope you’ll have a positive experience once you’ve had the chance to try it. If you need any help in the meantime, we’re here for you.

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY - They will not honor the stated 90 day money back guarantee!! I order on 2/28/26 and on 4/21/26 I asked for a full refund because the product does not work as stated. They responded repeatedly that my request was outside of the 30 day guarantee window - even though I showed them the screen shot of the 90 day guarantee when I purchased. The product does not work and this is a fraudulent company

21 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that you feel disappointed with both the product results and the refund process. We understand how frustrating this situation must be, especially when you believed a 90-day guarantee applied at the time of purchase.

We take these concerns seriously and would encourage you to contact our support team again with your order details and any supporting documentation so the matter can be fully reviewed. Your feedback has also been noted and will be shared with the relevant team for further investigation and improvement.

Rated 5 out of 5 stars

Easy to order

Easy to order, hoping this works as lacquer and Nail Exodus pills failed!

18 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found the ordering process easy. We understand your frustration after trying other treatments like lacquer and Nail Exodus, and we truly hope this one delivers better results for you. We appreciate you giving it a try and wish you the best with your treatment!

Rated 5 out of 5 stars

Easy to order

Easy to order, I look forward to using it.

16 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found the ordering process easy. We hope you have a great experience using the product, and we appreciate you giving it a try. If you have any questions along the way, we’re here to help!

Rated 4 out of 5 stars

Ordering was complicated

Ordering was complicated

14 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback, and we’re sorry to hear that the ordering process felt complicated. That’s not the experience we aim to provide. Your comments are appreciated and will be shared with our team as we work to improve usability and make the process more straightforward. If you need any assistance in the meantime, we’re here to help.

Rated 2 out of 5 stars

I both 2 and it shows price for 2 but…

I both 2 and it shows price for 2 but vhen I chek it from my Credit card account it take aditional 1 whid price 47.95 how to cancel that 1?

14 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for reaching out, and we’re sorry for the confusion regarding your charge. We understand how concerning it can be to see an unexpected additional transaction.

To resolve this, we recommend contacting our support team as soon as possible with your order details so we can review exactly what was charged and assist you in cancelling or refunding any incorrect or duplicate item. We also suggest checking your order confirmation email, as it should list all items included in your purchase.

We appreciate you bringing this to our attention and are here to help get it sorted out.

Rated 2 out of 5 stars

It said 19.95 and charged me 84.00

12 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback, and we’re sorry to hear about the confusion regarding the charge. We understand how concerning it is when the final amount differs from what you expected.

We take pricing transparency seriously, and we recommend reaching out to our support team with your order details so we can review the transaction and clarify exactly what was charged. If there has been an error, we will work to resolve it as quickly as possible.

We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Easy site to negotiate, but I would like to know when I can expect to see results?

Easy site to negotiate. Instructions were clear and easy to understand. I would like to know when to expect to see some results. I have not noticed any changes. Please tell me what to expect. Does this stuff really work?

8 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found the site easy to navigate and the instructions clear and helpful. We appreciate your support and hope you have a great experience with your order. If you need any assistance, we’re here to help!

Rated 5 out of 5 stars

Easy to order and trusting to cure my…

Easy to order and trusting to cure my nails.
Until now the 15th of May I have not received the product so I really can't verify that DermaRix cures my naisten. I even paid the sum via Klarna who has paid the company my ordered product. Waiting to receive the shipment and soon.

10 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found the ordering process easy. We appreciate your trust and hope you have a positive experience with the product. If you need any assistance along the way, we’re here to help.

Rated 5 out of 5 stars

I just order your product

I just order your product. We'll see how it works one i receive it. Thank you

7 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your order! We appreciate you giving our product a try. We hope it meets your expectations once it arrives. If you have any questions in the meantime or need assistance, feel free to reach out—we’re here to help.

Rated 5 out of 5 stars

Perfect love that

6 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re really glad to hear that you love it. We appreciate your support and hope you continue to have a great experience with us. If you ever need anything, we’re here to help!

Rated 1 out of 5 stars

Haven't received my order after over…

Haven't received my order after over one week.

25 March 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback, and we’re sorry to hear your order hasn’t arrived yet. We understand how frustrating delays can be.

We recommend checking your tracking information for the latest shipping update, and if there is still no movement, please contact our support team with your order details so we can investigate and assist you further.

We appreciate your patience and are here to help resolve this for you.

Rated 5 out of 5 stars

Dr Teo explained everything that…

Dr Teo explained everything that resignates with my experience with toenail fungus, tried so many so called fixes to no end. A doctor told me I’d never get rid of it so Dr Teo explaining about Dermafix has raised my hopes for finally a cure for my toenail fungus

3 April 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for sharing your experience! We’re glad to hear the explanation resonated with what you’ve been going through and that it’s given you renewed hope after trying so many other solutions. We understand how frustrating persistent toenail fungus can be, and we appreciate you giving our product a try. We hope you see positive results, and we’re here if you need any support along the way.

Rated 4 out of 5 stars

Easy and i am trustful

30 March 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found the process easy and that you feel confident in us. We appreciate your trust and hope you have a great experience with your order. If you need anything, we’re here to help!

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Yet to try the product.

29 March 2026
Unprompted review
Dermafix logo

Reply from Dermafix

Thank you for your feedback! We’re glad to hear you found the ordering process easy. We hope you have a great experience with the product once you’ve had a chance to try it. If you need any assistance in the meantime, we’re here to help!

Rated 1 out of 5 stars

If I could give 0 or negative stars I…

If I could give 0 or negative stars I would. This company is rude and unprofessional. As a long lasting customer who recently immigrated I was trying to purchase my BB cream in bulk and have it delivered. But between their head office in South Africa and their department here in Australia no one was willing to help me or even bothered replying to me. All I got was a rude response and unprofessional service. All they want is your money but don’t want to provide the service. Disgusting!

22 March 2026
Unprompted review

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