Placing order was very straightforward & product seems to be working, best results with this so far
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This appears to be working slowly but surely. Please beware on the order you do. It seems you are signing for a lot more than you need in subscription form !! Make sure you just order when needed
Company replied
An excellent presentation If your product is as good as your presentation it should take care of the fungus problem
Company replied
I have high hopes fore this product after using it a few days only.
Company replied
Company details
Written by the company
Dermafix is a natural nail health solution designed to support healthier, stronger nails with nature-inspired ingredients that really work. Its deep-penetrating formula combines powerful botanicals like tea tree oil, colloidal silver, squalane and vitamin E to help create a less-fungus-friendly environment while nourishing both nails and surrounding skin. Gentle enough for daily use, Dermafix helps moisturize, support natural healing and is made without harsh chemicals — so you can feel confident caring for your nails as part of your everyday routine
Contact info
United States
- trydermafix.com
3.4
Average
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dermafix
Hello, and thank you for the kind words! We're glad to hear you had a good experience. Take care.
Beware what you sign for
This appears to be working slowly but surely. Please beware on the order you do. It seems you are signing for a lot more than you need in subscription form !! Make sure you just order when needed
17 July 2026
Unprompted review
Reply from Dermafix
Hello,Sue! Thank you for your patience while we looked into this. We've confirmed that the order in question was part of a Dermafix subscription on your account, which we've now cancelled — so no further shipments or charges will go out.
We're sorry for the confusion and stress this caused. Subscriptions renew automatically on the schedule selected at signup and continue until cancelled. We understand how alarming that can look like unauthorized activity if you were unaware of the subscription.
If anything else comes up on your account, you can reach us anytime at hello@trydermafix.com. Take care.
keep sending me more product i do not…
keep sending me more product i do not want this company is a rip off,
they send you downloadable return forms that do not exist. i only wanted one tube to try and they keep sending it
16 July 2026
Unprompted review
Reply from Dermafix
Hello, Lorri! Thank you for your patience. We looked into your account and found that your first order in April was placed as a Dermafix subscription, which is why a new order shipped out each month after that — subscription terms are outlined on our website at checkout and confirmed again in your order confirmation email.
We're sorry this wasn't clearer at the time, and we've now cancelled the subscription, so no further charges or shipments will be made.
If you'd like help arranging a return for any unwanted product already received, or have any other questions, just reach out to us at hello@trydermafix.com. Take care.
Would not refund my money because it…
Would not refund my money because it fell a few days out of the 60 day policy, but I emailed them within those 60 days. Bottom line, did not work whatsoever. You CANNOT penetrate the keratin barrier. Stay away from this company. Horrible communication and worthless product.
8 July 2026
Unprompted review
Reply from Dermafix
Hello, and thank you for sharing your experience. We're sorry for the frustration around your refund request, and we'd like to clarify our policy so there's no confusion going forward.
Dermafix returns are eligible for a refund within 90 days of delivery, provided the product is returned unopened and in its original packaging — once a product has been opened and used, it falls outside what our refund policy covers, separate from the number of days that have passed.
We understand that's disappointing to hear, especially alongside not seeing the results you hoped for. Nail fungus can take time to address, as nails grow slowly, which is why we recommend at least 8-12 weeks of consistent daily use before evaluating results.
If you'd like us to take another look at your account, feel free to email us at hello@trydermafix.com. Take care.
Ive been trying to get ahold of the…
Ive been trying to get ahold of the right person to help me. I have not received my order yet. I ordered it in May.
17 May 2026
Unprompted review
Reply from Dermafix
Hello, and thank you for your patience.
We're sorry for the delay and for the trouble reaching us back in July — that's not the experience we want you to have.
Orders from May should have arrived well before now, so if your package still hasn't shown up as of today, please email us at hello@trydermafix.com with your order number and the email used at checkout, and our team will look into it right away.
Take care.
I've had Dermfix 1000uv Comb for about…
I've had Dermfix 1000uv Comb for about 18 months and was very happy with it,it was very effective with my exam and l was pleased with it until it stopped working,l think it was a lose wire, so l tried to have a replacement, under the warranty. got InTouch with dermfix who said they would send me a replacement body, that was nearly two weeks ago,l have text and text nothing, very disappointed.
26 June 2026
Unprompted review
Reply from Dermafix
Thank you for your feedback!
We’re glad to hear that everything went well 😊. If you ever need any assistance or have any questions in the future, we’re always here to help.
Thanks again for your trust!
I am glad to have seen this ad
I am glad to have seen this ad, and am going to test this product as numerous other medicines have failed, not to mention the financial loss. I hope I am not being duped.
Andy
30 May 2026
Unprompted review
Reply from Dermafix
Hi Andy,
Thank you for your message and for giving the product a try.
We understand your concerns, especially after previous experiences that haven’t met your expectations. We hope your experience with us will be positive.
If you have any questions about how to use the product or need support along the way, please don’t hesitate to reach out—we’re here to help.
Can't get my refund back
Can't get my refund back. I don't have hopes getting the product so total scam. WARNING! DO NOT BUY THIS!
30 May 2026
Unprompted review
Reply from Dermafix
Hi,
Thank you for your message.
We’re sorry to hear about your frustration regarding the refund and your order experience. We understand how concerning this must feel.
We would like to investigate this for you as a priority. Please provide your order details (such as order number and the email used for purchase), so we can check the status of your refund and shipment and resolve this as quickly as possible.
We are committed to clarifying this situation and helping you reach a fair solution.
Fairly easy to complete
28 May 2026
Unprompted review
Reply from Dermafix
Thank you for your feedback! We’re glad to hear you found it fairly easy to complete. We appreciate you taking the time to share your experience.
I just ordered it
I just ordered it
So I haven't experienced the results yet
I'm hoping it works for me... I've been dealing with this problem for so long 😕
24 May 2026
Unprompted review
Reply from Dermafix
Thank you for your message 😊
We’re glad you’ve placed your order, and we understand how long this has been something you’ve been dealing with.
We hope the product will meet your expectations and be a positive step for you. If you have any questions while using it, we’re here to help.
Ordering was easy and I am really…
Ordering was easy and I am really hoping this product will cure my nailfungus.
🙏🏻
16 May 2026
Unprompted review
Reply from Dermafix
Hi there, thank you for your feedback!
We’re glad to hear the ordering process was easy. We hope you have a positive experience with the product, and we appreciate you choosing us.
If you have any questions or need any support along the way, feel free to reach out anytime—we’re here to help.
No other product has worked to cure my…
No other product has worked to cure my husbands nail fungus. This will the answer to his prayers
14 May 2026
Unprompted review
Reply from Dermafix
Thank you so much for sharing your experience! We’re thrilled to hear that our product has been the first to work for your husband’s nail fungus. Knowing it’s brought him real results means the world to us. We truly appreciate your support and wish him continued improvement!
Reply from Dermafix
Thank you for your feedback! We’re delighted to hear you found the website quick and easy to use. We appreciate your support and are glad we could make your experience a smooth one!
Reply from Dermafix
Thank you for giving our product a try! We understand how frustrating it can be after trying many different products, and we truly hope this one delivers the results you’ve been looking for. If you have any questions along the way, we’re always here to help!
I got sucked into ordering more than I…
I got sucked into ordering more than I needed by a misleading ‘complete your order’ message that included more product at a reduced rate. This is such poor form when you’ve already purchased product and I don’t hold out much hope for the refund that I request immediately after!
5 May 2026
Unprompted review
Reply from Dermafix
Thank you for your honest feedback, and we’re sorry to hear about your experience. We understand how frustrating this must have felt, especially if the offer came across as misleading. That’s certainly not the experience we want for our customers. We can see that you acted quickly in requesting a refund, and our support team will review your request as promptly as possible. We truly appreciate you bringing this to our attention.
just bought it and feel I was tricked…
just bought it and feel I was tricked with your add: Thought it will cost $24.95 (2X) but a very small letter below says: / per tube
27 April 2026
Unprompted review
Reply from Dermafix
Thank you for sharing your feedback, and we’re sorry to hear you feel disappointed with the pricing presentation. We understand how important clear and transparent information is when placing an order, and we regret any confusion caused by the advertisement wording. Your comments are valuable and will be shared with our team so we can improve the customer experience moving forward.
excellent presentation
An excellent presentation If your product is as good as your presentation it should take care of the fungus problem
24 April 2026
Unprompted review
Reply from Dermafix
Thank you for your kind words! We’re delighted to hear you were impressed with the presentation. We truly hope the product lives up to your expectations and helps take care of the fungus problem effectively. We appreciate your support and look forward to hearing about your results!
Hoping this treatment really works
Hoping this treatment really works! Tired of trying ones that don't work.
24 April 2026
Unprompted review
Reply from Dermafix
Thank you for giving our treatment a try! We completely understand how frustrating it can be to go through products that don’t deliver the results you hoped for. We truly hope this treatment works well for you and provides the improvement you’ve been looking for. Please don’t hesitate to reach out if you have any questions or need support along the way.
trydermafix.com is a FRAUD SITE
I went to trydermafix.com and ordered a $59.97 package of four. I immediately received a notice that my credit card failed, try again. Instead I went to my credit card website and discovered they tried to charge the card 10 times using different names on some of them. This website is a FRAUD
23 April 2026
Unprompted review
Reply from Dermafix
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. We take claims like this extremely seriously. We recommend continuing to work with your credit card provider regarding the attempted charges, and we encourage you to contact our support team directly so this matter can be investigated further. Customer security and trust are very important to us, and we appreciate you sharing your concerns.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.