Great product on offer! So many features — and yet, as a busy working mum who volunteers at the PTA with zero time or brain space to learn new techy stuff, here I am! After just four phone calls and s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
TryBooking is an events ticketing, bookings and registrations platform. We offer a powerful ticketing solution with a suite of features including customisable events, different ticket types, interactive seating plans, sales/marketing reports, barcode scanning and more. We have the lowest fees in the industry and outstanding customer support.
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from TryBooking

Reply from TryBooking

Reply from TryBooking
ThIs website is a rip off DONT BOOK!
I booked an african event that didnt take place and not only did they not tell me the event was cancelled they refused to refund my money and claimed that they were simply a software company with no responsibility for ticket sales evem though they say they are the event ticket seller STAY AWAY FROM THEIR EVENTS I would give the zero stars becuase they are dishonest
Rip off. 6% in fees and the vendor provided no alternative payment.
These guys need to be brought under the financial services act and their fees reigned right in like they did with airlines and CC surcharges.
Reply: Rubbish. I have proof.

Reply from TryBooking
I always use Trybooking for my workshops. Easy to set up, track and very responsive. Definitely 5 stars!
Excellent service. I bought a ticket by mistake and emailed them of my error and requested a refund.
Within 45 mins they processed the refund. On a Saturday afternoon too.
Can’t grumble at that 👍 👍
Disappointed. My son and his friend who both have Down Syndrome wish to attend a show in April. They have Companion cards which enable a carer to accompany them free. There is no facility on the booking page to do this so the carer has to pay or they can't attend.

Reply from TryBooking
Trustpilot is legitimate. Just poorly executed.
I wanted to buy tickets in a car lottery drawn March 2024. At first I thought it was a scam because the ticket dates were last year (2023). I was expecting to see the the closing date of the lottery, not the opening date! I re-read the lottery and then understood that the 2023 date was the opening date of the lottery!
2nd. The Trustpilot page asked for my address multiple times. But after multiple re-reads, I discovered that, Actually, trustpilot was asking me for the address, for each of the 8 tickets. So Trustpilot is legitimate. Just poorly executed.
not suitable email addy wanted an update on the card and to use a different card then particulars again
spent more time than it is worth trying to use this site
I needed a simple and effective way to register attendees for an event. TryBooking.com was the solution to all my frustrations. It was easy to use and the customer service support I got from Sacel in the call centre was first class. Thanks to everyone in the TryBooking team.
A fantastic platform for events.
I’ve just set up a webpage for our local PTA Christmas fair. The site is easy to use, very transparent & reasonable on fees & provides on the go reporting.
Customer service support has been excellent - all my technical queries have been resolved quickly, professionally & enhanced our event. Highly recommend these guys!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.