This is the second time I have ordered Bliss Elixir. The first time, waited ages for them to arrive after an angry e mail from me! I thought this couldn't happen to me again, and I really love the ser... See more
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Company details
Written by the company
Bliss Cosmetics specializes in premium skincare and cosmetics designed for women over 50. Our mission is to help women age gracefully by offering high-quality, effective products that enhance natural beauty and confidence. With a focus on nourishing ingredients and science-backed formulations, we empower women to feel radiant at every stage of life.
Contact info
United States
- info@tryblisscosmetics.com
- tryblisscosmetics.com
Replied to 6% of negative reviews
Typically replies within 2 weeks
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Love the product but shipping was very…
Love the product but shipping was very slow.
Ons star is too many…
I never knew when I ordered from this US company that the cosmetics were being ordered via China and my money being sent to Latvia. Had I known I would never have ordered. Too risky altogether.
Firstly, I was informed that my parcel would arrive 3 weeks after ordering. It took well over 2 months.
Secondly the product was no better than others I could buy locally. For a Chinese product it was expensive but I stupidly believed the hype.
Finally, I inadvertently ordered twice but my cancellation of one order was accepted and a credit promised.
I emailed Bliss many times while awaiting my order and was reassured regarding delivery (possibly caught up at NZ customs I was told but tracking advice disproved this - the delay was their end). However, requests for my credit were ignored.
I guess I'll never get my credit. I'll never deal with this company again either.
Product took a long time to arrive
Product took a long time to arrive, I had to email as to where my order was.
I was expecting mascara for older people to live up to sales pitch which it really didn't for me
The product itself is really…
The product itself is really great..finally a mascara I can use without eye irritation...but unfortunately never arrived the first time I ordered and I had to email back after some weeks and get it reordered.
Took months for the goods to arrive and…
Took months for the goods to arrive and that was after lots of emails .
Never will deal with this company ever again!!!!
The product is terrific but the…
The product is terrific but the customer service is TERRIBLE!!! It took 5 weeks and 4 emails before receiving the item. I would love to keep ordering it but I don't see how I can!
DELIVERY
Had to wait too long for delivery. I waited so long for delivery I actually thought the advertisement was a scam. I wouldn't order again
I love the product but had to wait for…
I love the product but had to wait for well over a month to receive it. Not happy about that!
Only downside is the length of time it…
Only downside is the length of time it took to receive too long to wait

Reply from Bliss Cosmetics
ok I have been duped
ok I have been duped, scammed, ripped off; whatever you want to call it. But I believe, I believe in karma and you will get yours.
Do not buy from this company
Endless emails to this company with very few replies and none addressing request for a refund. Very slow delivery and when it arrived instead of 1 mascara and 2 serums they sent 2 mascara. These were cheap and small and the expensive serums missing completely. Missing product, no refund, but happily Paypal refunded within an hour of my complaint so guess this is not the first time they have come across this.
Amazing mascara
The mascara I ordered is amazing. Best I have ever bought. Flows on beautifully with no mess! Quick delivery and would totally recommend.

Reply from Bliss Cosmetics
Well would not buy again it is fine but did not do what was…
Well it is fine but did not do what was advertised
As promised....
I had read all the reviews about your company and your product and the way previous customers spoke of their experiences, I didn't think it could be that good. But it was. And love the product. I'm older and they do work the way they're advertised to. Love it.
I purchased the serum and mascara
I purchased the serum and mascara. The mascara is very very disappointing. It is dry and does not apply well. At this point with my old mascara I would consider that it was ready for throwing out.
My review
It took a very long time to receive my order. I kept messaging to see when I’d be receiving it as I had paid for it. It took about six weeks
This mascara is no different than any other mascara I’ve used. I would not order again
Nothing went wrong
Nothing went wrong, fast efficient service, thank you, however the product clogs, and it has been disappointing.
Too many cookies!
Too many cookies!! They are a darn nuisance!! I don’t want any further contact from trustpilot.com or from Bliss Cosmetics and opt out of all of your advertising cookies. Please delete my email address from your account files. Regards Kerry Nicholson
very disappointed
very disappointed. it took 1.5 months for me to receive my mascara. when i got it, it was tried out. and i paid in Canadian dollars . i emailed. no one responded.
The mascara is the best I’ve ever used-…
The mascara is the best I’ve ever used- and I've used many.
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