Gives the impression of being an efficient, well administered Organisation in my experience to date. My only constructive criticism is the latest change of appearance of the Invoice. Previously, the... See more
Company replied
Location
Switch location2, Pembroke Gate, Newlands Drive, SL6 4LL Maidenhead, GB
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See what reviewers are saying
Lillian is excellent. She keeps a watchful eye on Juliet, intervening only when necessary and encouraging Juliet to be as independent as possible. She shows initiative in various ways and is happy to... See more
Company replied
Bindi Livett has been my PA for 3 years and has changed my life! She and TrustonTap have restored my faith in carers coming to my home. She is always happy, a great listener, provides excellent care... See more
Company replied
The Carer we have is lovely, very professional and caring.
Company replied
Company details
Written by the company
TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.
Contact info
2, Pembroke Gate, Newlands Drive, SL6 4LL, Maidenhead, United Kingdom
4.3
Excellent
8 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from TrustonTap - Berkshire
Thank you
William
Founder & Managing Director
Lillian is excellent
Lillian is excellent. She keeps a watchful eye on Juliet, intervening only when necessary and encouraging Juliet to be as independent as possible. She shows initiative in various ways and is happy to undertake other tasks such as ironing and dusting. She is the ideal carer.
20 February 2026
Unprompted review
Reply from TrustonTap - Berkshire
Christopher,
Thank you for your kind feedback.
Much appreciated
William
Founder & Managing Director
Efficient, well managed Organisation
Gives the impression of being an efficient, well administered Organisation in my experience to date. My only constructive criticism is the latest change of appearance of the Invoice. Previously, the exact dates of service were listed. Now it just says - "Care Charges: Mon, Date/Month/Year - Sun, Date/Month/Year". Of course, the old detailed listing of exact dates, is my subjective preference. Surely it may not be impossible to list exact Service dates in a 7 day period.
20 February 2026
Unprompted review
Reply from TrustonTap - Berkshire
Rosalind,
Many thanks for your feedback.
Let me look into the change of appearance on the invoice
William
Founder and Managing Director
TrustonTap the company you can really…
TrustonTap the company you can really trust. Very professional and helpful. Always provides excellent support.
16 February 2026
Unprompted review
Reply from TrustonTap - Berkshire
Agnes
Most kind of you.
Thank you
William
Founder and Managing Director
Great interaction with carers and…
Great interaction with carers and clients. Trustworthy, reliable and professional, would recommend
1 December 2025
Unprompted review
Reply from TrustonTap - Berkshire
Thank you so much for your feedback
William
Founder & CEO
Reply from TrustonTap - Berkshire
Very pleased we were able to help
Excellent!!
Bindi Livett has been my PA for 3 years and has changed my life! She and TrustonTap
have restored my faith in carers coming to my home. She is always happy, a great listener, provides excellent care and really encouraged me to get back out doing the things I love! Whenever she is on holiday/sick then the team at TrustonTap have provided me with great carers that I will definitely use again
28 August 2023
Reply from TrustonTap - Berkshire
Thank you for these comments. Delighted that we have been able to help
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