Trumora Reviews 

54
•
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Absolutely nothing positive to say.... severe pain to mouth and throat got Absolutely no benifits as described in marketing info... definitely wouldn't recommend this product if say complete scam no r... See more

Rated 1 out of 5 stars

This product is disgusting, the pieces are the texture of a dusty tablet that doesn’t turn into gum it actually leaves your mouth a with tiny stringy bit that I had to spit out. What I received was no... See more

Company replied

Rated 1 out of 5 stars

The peppermint gum is so strong its unpalatable. Do not drink any water to rinse, it only intensifies the burning sensation. Don't believe the "Our Story" on the website. The photo of the founders i... See more

Company replied

Rated 1 out of 5 stars

This company is a scam. I ordered two boxes and arrived almost a month later. Once I received I opened one box and had a horrible allergic reaction and I asked to return 1 box that I had opened ( only... See more

Company replied


Contact info

1.8

Poor

TrustScore 2 out of 5

54 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(54)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid - dangerous burns in mouth

My son ordered this and I'm so glad I tried it before him.

It literally BURNT my mouth out. Started with the far right upper area where I had been chewing, started burning like ice burn, I spat it out and had to drink warm water. The whole top of my mouth felt burnt and irritated.

The positive reveiws on here are fake. This product is from China and is a copy of NeuroCalm. Who know's what it is in it. It has not been tested in Australia for safety let alone efficacy. AVOID

23 June 2025
Unprompted review
Trumora logo

Reply from Trumora

Thank you for your feedback, and we're truly sorry to hear about your experience. However, we’d like to clarify a few important points:

Our product is an original formulation under the TM brand—it is not a copy of any other brand, including NeuroCalm. We take quality and safety very seriously and ensure our products meet the necessary standards.

We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.

Thank you,

Rated 1 out of 5 stars

Terrible

Terrible

Absolute scam and I can’t believe I wasted my hard earned money. They never sent the goods. Even after I emailed them they still didn’t send it.

Don’t waste your money

22 May 2025
Unprompted review
Trumora logo

Reply from Trumora

Could you please provide us with the order number so we can check and assist you further?
Please send email to us support@trumora.com

Rated 1 out of 5 stars

SCAM

SCAM
The product never turns up
Tracking info is AI generated
Advert is AI generated
emails are AI generated.

Well done freaks for using AI for empty gains.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

I tried 1 mint and spat it out after 10…

I tried 1 mint and spat it out after 10 seconds of chewing. The mint left the roof of my mouth feeling very uncomfortable strangely irritated and sore. I tried to drink afterward and my throat and mouth were throbbing with pain. NEVER AGAIN
Im throwing the 2 boxes in the bin.
Complete waste of money.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT! Trumora is a scam Wrote a review on Trumora which is a…

Wrote a review on Trumora which is a totally fake company. They sent me this email:

Trumora#Trumora211704 shipment status updated - 1 star review

Hello,

We noticed your recent 1-star review on Trustpilot and wanted to reach out. If you're open to removing the review, we'd be happy to provide a refund for your order. Let us know how we can assist you further.

So they never offer a refund but offer if I remove the review. I’m sure I’d see that money just like I got what I ordered. There is NO product. It’s a SCAM!
Hey Trumora, how about you refund my money and I’ll give you two stars. 😂😂

11 May 2025
Unprompted review
Rated 4 out of 5 stars

Shipping sucks buy product is amazing

Like everybody else shipment took forever and after several emails I finally received it
Shipping is terrible agree but does the product work hell yes , I was on the treadmill for an hour everyday this week
When before I could not even get out of bed so hey the product does work for

11 June 2025
Unprompted review
Rated 3 out of 5 stars

Painfully Peppermint

Shipping took about 3.5 weeks. Product eats like razzles. Starts out as mint ,than turns to gum. Peppermint is extremely cooling to your throat. If you drink water with it it's painfully cold. Very painfull

8 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Bought some gum and they sent fake shipping and nothing turned up

1 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! AVOID AVOID AVOID.

Absolute scam. Another Chinese scam company that produce rubbish with great marketing. DO NOT ORDER ANYTHING FROM THIS COMPANY. they say they have a 30 day money back guarantee. It’s been 2.5 weeks and they haven’t even shipped yet. I read up and found out that they were a Chinese based company and then contacted their support email asking to cancel based on the fact that they never declared that they were an over seas and worse, Chinese based company, and the fact that after 2.5 weeks, they still hadn’t shipped. They replied advising that because the order is processed, they will not cancel or refund, even though they haven’t shipped anything. So much for a 30 day money back guarantee. AVOID AVOID AVOID.

22 May 2025
Unprompted review

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