trufe. Reviews 

232
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Megan Willey went above and beyond to help me secure a new mortgage and new remortgages. Absolute A* service, Megan couldn’t do enough to help and support me. Communication was amazing, always answer... See more

Rated 5 out of 5 stars

We were recommended Trufe through a friend and we are so glad we listened. After being let down by a few different brokers, we were assigned Megan to our case. Our remortgage was a complex cas... See more

Rated 5 out of 5 stars

Being FTB we didn't have a clue what we was doing & Sarah was absolutely amazing, she was always available whenever we had questions. She talked us through every step of the way & even called to calm... See more

Company replied

Rated 5 out of 5 stars

After bad experiences, with previous unprofessional brokers, I managed to stumble upon a Google ad. After reading great reviews I thought I’d give Trufe a try and I’m glad I did. Rachel (broker) worke... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

We work with you to source tailored mortgage and commercial funding solutions that fit your individual scenario.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(232)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best brokers in town!!

After a rocky first start with a previous mortgage broker; Michelle and I were a little nervous about taking the journey to buying our first house. We had made an offer on our dream home and needed to change brokers quickly.

After an initial call with Fraser (who was excellent) I was put through to Sarah J. I've never felt so reassured when dealing with such complex situations like buying a house. Sarah's attention to details was brilliant, she listened was compassionate and generally made me feel at ease the entire time.

Given previous credit issues the offer that was given was amazing. I couldn't have asked for a better offer and it’s because of Sarah's thoughtfulness that meant she was able to find the best deal on the market.

Once the ball was rolling and the application had been made, we were put in touch with Amanda, who was essential in getting us the quick turnaround of our mortgage. I didn't have many dealings with Amanda outside of emails, but I imagine she is just as excellent as Sarah was!

The level of detail Sarah took for Michelle, and I meant that 5 weeks later, with only one follow up question from the lender Michelle and I had our final offer.

To say we're buzzing doesn't even come close and the cherry on top of the cake is trufe offer discounted broker fees for NHS staff. which I think sums up their passionate for allowing people to get their dream home!

Don’t believe that they really are amazing… let the other 214 5* reviews do the talking!

I'd highly recommend them, and I’ll be back in just over 2 years to re-mortgage

Thanks, Trufe team!

23 August 2022
Rated 5 out of 5 stars

Yelda went above and beyond!

Well what can I say... we were the people who had tried 2 other mortgage brokers who told us they couldnt get us a mortgage. We had lost all hope when someone answered my enquiry at 6pm on a friday night!
First thing saturday morning (to my surprise) Yelda rang us to say they would do everything they possibly could to find us a mortgage.
Only a few days later we got one!
It was an absolute miracle and Ive never seen someone work so hard.
Really did save our lives and we cannot reccomend them enought.
Thankyou SO MUCH Yelda!

19 August 2022
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Trufe for our mortgage, initially for our first time mortgage and now for our remortgage. Once again, we recieved good communication and assistance during the process. We would recommend as always.

16 August 2022
Rated 5 out of 5 stars

Mortgage application

Fraser, Rachel and Katie couldn't have been more helpful. Always kind, supportive and available to answer any question throughout the process. Definitely recommended!

16 August 2022
Rated 5 out of 5 stars

professional and Knowledgeable

Jon, Katie and the team were superb.
Very patient, reassuring and understanding. Buying a property is exciting but dealing with the technicalities can be overwhelming and Truffe made us feel valued and listened to. We felt that that they cared about us and were equally excited when things were moving in the right direction and we finally received the good news.They gave us confidence and in turn we were confident that they were working on our behalf.
Highly recommend their professional, caring service

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful

Amazing from the beginning. Taught me so much about the process of getting a mortgage. We were in very safe hands.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I used Trufe after reading reviews and haven't been let down. They have been amazing. From the initial contact to the mortage offer the service has been great. It hasn't been straightforward but they kept me informed every step of the way.

9 August 2022
Rated 5 out of 5 stars

Massive thanks

We had the pleasure of working with Jon and Katie and they were both very helpful with all our queries and questions. This was very new to us as we are first time buyers but Jon supplied us with all the information we needed and explained everything clearly. Jon also ensured our application was made swiftly in order to get us the best mortgage rate, thanks again to Jon, Katie and the team.

31 July 2022
Unprompted review
Rated 5 out of 5 stars

Professional, helpful, hard working team who got worked very hard to get me through to completion!

Jon and Katie of Trufe money were exceptional in helping me with the recent purchase of my property. There were a number of hurdles along the way which made the process very challenging but Jon, my financial advisor, was always available and happy to support, even giving up his own free time to help move me through the process as swiftly as possible.
Both Jon and Katie had a lovely, professional, supportive manner about them being very knowledgeable with regards to the help to buy process.
They were a pleasure to work with and I really felt they were as invested into the process as I was myself, demonstrated through their hard work.
I would definitely recommend Trufe Money to any first time buyers looking into purchasing their first property.

30 July 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

I have never used a broker before. These guys took care of everything which was great for me as I was too busy to look for a mortgage etc.
I was kept well informed throughout the process & would definitely recommend.
Thank you!

29 July 2022
Rated 5 out of 5 stars

Worked with the same staff throughout-…

Worked with the same staff throughout- really valued knowing that I could rely on speaking and emailing these same staff. At all times I’ve found Trufe staff to be friendly, supportive and accommodating. Highly recommend.

27 July 2022
Rated 5 out of 5 stars

I was nervous at first

I was nervous at first, thought it would be a waste of money using a broker however I was wrong. Really good experience from Jon, Katie and Amanda. Always helpful and nothing was too much trouble. Even when things went wrong they still stepped up and tried their best to correct it. Constantly going above and beyond to help me. Couldn't have done it without the support the whole way through. Wouldn't buy a house without using them. Thanks everyone at Trufe

22 July 2022
Rated 5 out of 5 stars

Mortgage application - First time buyers

We couldn't be happier working with Trufe for our mortgage application. Sarah, Jon and Katie were amazing. As first time buyers we didn't know what we have to do but they made everything easy and helped us along the way. Communication was absolutely above our expectations. We were always updated with progress of our application, they were happy to help and no question was left unanswered. We would definitely recommend Trufe. Once again we wish to thank them for everything they have done for us, we truly appreciate it.

30 June 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look