Elysian Finance Ltd Reviews 221

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, making the mortgage process smooth and stress-free. Reviewers frequently highlight the excellent service, noting that the team goes above and beyond to provide meaningful advice and secure the best deals. People appreciate the quick response times and clear communication, which helps alleviate concerns and ensures a seamless experience from start to finish. The personalized approach and constant support are highly valued, with many customers returning for their services over several years.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers consistently express high satisfaction with the service, often highlighting the professionalism,... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many reviewers highlighting the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've gotten my mortgages through Elysian Finance for the the past 9 yrs - staying with them speaks volumes. Having just secured my latest mortgage through Joanne with tricky circumstances she has been... See more

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage Broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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Rated 5 out of 5 stars

Further borrowing, easy peasy

We worked with Joanne on seeking further borrowing to support the build of a garden room, creating more space in our property. We touched base on several occasions, exploring options and understanding the commitment. We now have the funds and project starts next week. Ta Da!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Phoebe!

We used Elysian Finance as our mortgage broker for our recent flat purchase. Phoebe was supportive through the process and ensured we ended up on a deal which suited our needs. We would definitely use Elysian again.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Extremely efficient

Extremely efficient, friendly and smart. Great service. Have used thier mortgage services twice now and would fully recommend. Especially Oliver who is great.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage renewal

Time to renew our mortgage and the stress around this was completely taken away. Joanne and Sabrina looked into and explained all options that were available to us and got us a great deal. The whole process was made really easy. Fantastic service!!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Stellar service and highly recommended

Cathy and Michelle could not have been more helpful and friendly throughout the process. It took a long time due to delays from my side and they were patient and reassuring throughout. Absolutely stellar customer service and I would recommend them to anyone.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Cathy and Michelle were amazing and we will definitely be using them again.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from Phoebe

Excellent support from Phoebe.

She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe has always been available via email or phone to advise and provide guidance. Genuine 10 / 10 support!

27 March 2026
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you for your kind words about Phoebe, We are pleased to hear that you continue to have a positive experience with us and we hope to continue this in the future.

Your feedback is greatly appreciated and will be passed on to Phoebe and the team.

Best Wishes
Elysian Finance

Rated 5 out of 5 stars

Proactive and Professional

We’ve used Elysian finance 3 times over the last 12 months and they have been brilliant. Recently they were very proactive in making sure we got our mortgage secured before the overnight interest rate hikes. Much appreciated!

2 March 2026
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you for your lovely review, We are pleased to hear that you had a positive experience with us and Joanne would be happy to help with all future endeavours.

Your feedback is greatly appreciated and will be passed on to her and Sabrina

Best Wishes
Elysian Finance

Rated 5 out of 5 stars

Highly recommend Oliver Cunningham and…

Highly recommend Oliver Cunningham and Sabrina! They have saved us lots of £££.

20 March 2026
Unprompted review
Elysian Finance Ltd logo

Reply from Elysian Finance Ltd

Thank you for your kind words, we are pleased you had a positive experience working with Oliver & Sabrina and we look forward to working with you in the future.

Best Wishes
Elysian Finance

Rated 5 out of 5 stars

Reliable, transparent, and incredibly supportive

Joanne has been my mortgage broker for over 10 years, and her service has been consistently excellent. My most recent purchase was complicated, but she handled every challenge with professionalism and genuine care. She was transparent throughout, kept me informed, and took the time to walk me through all the options so I could make confident decisions. Her dedication and support made a huge difference, and I’m incredibly grateful for everything she did. I would recommend her to anyone looking for a knowledgeable and truly supportive broker.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great mortgage brokers

Catherine, Michelle and team were amazing in helping us secure our mortgage offer. As first time buyers, the process was new to us, so having Catherine and Michelle guide us through the process step by step and alleviate our concerns was invaluable. They are very knowledgeable and kind, I definitely recommend using their services.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Best mortgage brokers!

We've been using Elysian for the last 5 years and just renewed our mortgage with them. Cathy and Michelle have been so helpful and friendly, getting our the best rate and getting back to us quickly with any updates. Would highly recommend!

6 January 2026
Unprompted review

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