Truemerch Reviews 105

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Took about 5 weeks for my shirt to arrive which with the pandemic I guess could be worse. I am seeing allot of super negative reviews which is rather disheartening but so far thankfully my shirt has h... See more

Rated 1 out of 5 stars

I still haven't received my shirts, it's been months. Why won't anyone talk to me? Someone referred me to the Better Business Bureau but i did not act on it. However i do keep proof of my purchases an... See more

Rated 3 out of 5 stars

I have not bought this shirt, but I think it’s a cool idea. But here are some professions that need to be added, because frankly, these are not the only professionals saving the world right... See more

Rated 4 out of 5 stars

When I saw the t-shirts to honor healthcare employees, I anticipated NOT being able to find one for Rehab therapists. Much to my surprise, you had the 3 disciplines that I needed. It was even better t... See more

3.7

Average

TrustScore 3.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still haven't received my shirts

I still haven't received my shirts, it's been months. Why won't anyone talk to me? Someone referred me to the Better Business Bureau but i did not act on it. However i do keep proof of my purchases and i am doing this final letter for someone to please give me the shirts i ordered or to refund me my money.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

T-shirts

I ordered 2 T-shirts. The quality was professional. I am very pleased with my t-shirts. I will be ordering, more products from you.
May God continue to bless, your business.

16 September 2020
Unprompted review
Rated 2 out of 5 stars

I ordered two products

I ordered two products, one sweat shirt and one t-shirt to honour nurses and only received sweat shirt 4 months later. I sent an email to customer service regarding this and no response. I would not order from them again as they do not follow up with customer concerns

13 September 2020
Unprompted review
Rated 4 out of 5 stars

Nurses Sparkle

Nurses Sparkle. There was nothing “sparkling” about this shirt. It showed sparking leaves on the sunflower and sparkling letters but there was nothing sparkling on this shirt. I am extremely disappointed in what I received.

10 September 2020
Unprompted review
Rated 4 out of 5 stars

Great selection

When I saw the t-shirts to honor healthcare employees, I anticipated NOT being able to find one for Rehab therapists. Much to my surprise, you had the 3 disciplines that I needed. It was even better to find other options available. I chose the tote bags for my PTs, OTs and STs. They loved them. Thank you.

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Pleased

I ordered 2 t-shirts and 2 posters. Everything was shipped in a timely manner and the products was Everything I expected. Will order again.

3 September 2020
Unprompted review
Rated 1 out of 5 stars

Ordered two t shirts at the beginning…

Ordered two t shirts at the beginning of June. It’s the 29th
July and still nothing.
I’ve tried to contact via the web site but it is impossible to send an enquiry email because you are given a series of drop down boxes that contradict and don’t allow you to send.
Really hacked off as it wasn’t cheap. Buyer beware.

28 July 2020
Unprompted review
Rated 1 out of 5 stars

ZERO STARS Bad business

ZERO STARS. WISH I WOULD'VE READ SOME OF THE REVIEWS HERE BEFORE PURCHASING. I ORDERED 3 WOMEN'S FITTED TSHIRTS WHICH WERE MORE EXPENSIVE THAN THE REGULAR TSHIRTS BUT THEY SENT ME THE REGULAR TSHIRTS. WILL NEVER EVER BUY ANYTHING FROM THEM AND WILL MAKE SURE I PASS IT ON

21 July 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!!!

Do not order from this company! SCAM! I ordered a shirt on June 7th, it’s now July 20th and it has not even shipped (if it ever even will). Pandemic or not, nothing else I’ve purchased online has taken this long! It’s also impossible to contact a human at the company to get a refund. Waste of money!

19 July 2020
Unprompted review
Rated 5 out of 5 stars

I love my shirt

I love my shirt! True to size and has held up fine with washing. It did take about 4 weeks to receive it but was not an issue for me because we are in the middle of a pandemic and was told there could be a delay. Will definitely order again!

11 July 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look