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Trueessence Reviews 1

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TrustScore 3 out of 5

3.2

Cosmetics Store
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Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Flavours, Fragrances and Aroma Supplier
  6. Perfume Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Would not recommend

Would not recommend. I ordered some materials necessary to launch my business on September 2, 2020. Flash forward to yesterday, September 13, when I had to email them to figure out where my order was. Come to find out they hadn't even shipped it! Bianca, the person I corresponded with, couldn't even give me an answer right away, and then came back with the excuse that something in my order was out of stock. Not only was everything I purchased listed as IN STOCK on their website, but they also failed to let me know that anything in my order was out of stock. And, instead of trying to fix their mistake, she elected to cancel my order instead; leaving me and my business in a rough spot, with absolutely no repercussions for them. Buy at your own risk.

14 September 2020
Unprompted review

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