Brick Box Natural Soap Company Reviews 23

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the soaps, for their exceptional quality, unique and invigorating scents, and ability to produce a rich lather. Many people highlight that the soaps leave their skin feeling clean and soft without drying it out, a significant benefit for those with sensitive skin. Consumers also frequently mention the care taken in packaging orders, often including extra goodies and samples, which enhances the overall customer experience. The efficiency of the company in delivering fantastic products is also a recurring positive point.

What people talk about most

Product

Reviewers consistently express high satisfaction with the product. Customers praise the amazing quality,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the soaps,... See more

Based on these reviews

Rated 5 out of 5 stars

Upon placing order shipment was sent quickly for a holiday season and a small business owner having to juggle work life balance. Soaps came in well protected and smelled amazing. Brick Box definitely... See more

Rated 5 out of 5 stars

Bill and his family are creating some Amazing Soaps with unique scent profiles and great lather in a variety of Grit Levels. I have only tried Cabin Essence, but now I have an entire Collection to wor... See more

Rated 5 out of 5 stars

Brick box is a wonderful company. The soaps are truly unique, well made, and great quality. Each scent is bold and invigorating, bringing you through a journey in your mind. Each bar is full of suds a... See more

Company replied

Rated 5 out of 5 stars

This company is always fast and efficient in not only offering me a fantastic product but the way the bars are shipped and with the extra goodies that go far above and beyond is jist amazing. I wish h... See more


Company details

  1. Toiletries Store

Written by the company

Brick Box Natural Soap Company makes handcrafted natural soap and grooming products for men. Our products are handmade in small batches to ensure quality and excellence. Chemical free and sustainably sourced.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick shipping, great scents, great lather.

Upon placing order shipment was sent quickly for a holiday season and a small business owner having to juggle work life balance. Soaps came in well protected and smelled amazing. Brick Box definitely knows how to mix juniper scent as both cabin essence and juniper ridge have it and both are amazing scents. All soaps I've used have great lather, scent, exfoliation(for those with grit) and scent lingers in a good way after use.

26 December 2025
Rated 5 out of 5 stars

Brick Box soap website review

What I’ve seen on their website they have different variety of soap that I never seen in other soap companies just as mango soap . So far I like the soaps that I have definitely would buy brick Box again to out their different soaps.

28 October 2025
Rated 5 out of 5 stars

Brick Box is amazing

This company is always fast and efficient in not only offering me a fantastic product but the way the bars are shipped and with the extra goodies that go far above and beyond is jist amazing. I wish half of any company would treat me with the level of respect that Brick Box does I will be a customer for life.

2 October 2025
Rated 5 out of 5 stars

Product Replaced Immediately when Lost!

Despite USPS losing my product BrickBox customer service had done everything to make my purchase whole.

They are a great company with great product ls!!

22 September 2025
Brick Box Natural Soap Company logo

Reply from Brick Box Natural Soap Company

Gerald, we have followed up with you via email.

Rated 5 out of 5 stars

Brick Box

Really enjoy their products! The care they take to package and the extra goodies and samples they include is just top notch!
Great company!

2 September 2025
Rated 5 out of 5 stars

Brick Box Rocks!!!

Bill and his family are creating some Amazing Soaps with unique scent profiles and great lather in a variety of Grit Levels. I have only tried Cabin Essence, but now I have an entire Collection to work through... super excited to use each and every one!

3 August 2025
Rated 5 out of 5 stars

Brick box is a wonderful company

Brick box is a wonderful company. The soaps are truly unique, well made, and great quality. Each scent is bold and invigorating, bringing you through a journey in your mind. Each bar is full of suds and lasts quite a long time. They leave your skin clean and feeling soft, unlike the hard chemical bars from the name brand companies. You can tell that each batch was made with care, precision, and love for the craft.

7 July 2025
Brick Box Natural Soap Company logo

Reply from Brick Box Natural Soap Company

Aaron, thank you so much for this incredible review. I'm really glad the bars have resonated with you the way they have. I put a lot of care into every batch, and hearing that you can feel that in the lather, scent, and quality means a lot. I try to craft each bar to be more than just soap—something that takes you somewhere, even if it's just for a moment. Thanks again for your support and for taking the time to share this. It truly means the world.

—Bill
Brick Box Natural Soap Company

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Soaps are great quality. Lots of suds and great scents!

3 July 2025
Brick Box Natural Soap Company logo

Reply from Brick Box Natural Soap Company

Thanks so much, Angela! I really appreciate your support and kind words. Thanks also for taking the time to leave a review.

—Bill
Brick Box Natural Soap Company

Rated 5 out of 5 stars

Finally a company that is worth a review

Brick Box soap company is a great company with a great product. The soap formula is perfect. All of these bars will not dry you out a d have your skin feel amazing. Finally a company that works for my type of skin. Communication is fast and amazing and Bill is a great dude. Let's blow his company up. Trust me you will love the outcome!!!

7 July 2025
Brick Box Natural Soap Company logo

Reply from Brick Box Natural Soap Company

Wow—thank you so much for this! I can’t tell you how much it means to hear that the formula is working so well for your skin. That’s exactly what I hope for with every bar I make. I’m especially glad the communication has been helpful too—that part matters just as much to me as the product. Thanks for the kind words and the energy behind them. You made my day!

—Bill
Brick Box Natural Soap Company

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great products

11 June 2025
Brick Box Natural Soap Company logo

Reply from Brick Box Natural Soap Company

Beep Beep — Speedy Delivery!

Seriously though, thanks so much for taking the time to leave a review. So happy you are enjoying your soap.

—Bill
Brick Box Natural Soap Company

Rated 5 out of 5 stars

Great products and support

Great products and support. I have never had a company let me know they would be shipping a week out due to the heat. Some would think that is a negative but I really appreciated the being up front with me. They wanted their product to arrive in great shape and it did, kudo's Brick Box on this!
Now the product I ordered, Trade Winds, Hawthorne and Bay Rum. Love the scents on all 3, tried all 3 and none dry my skin out. Major plus for me as my skin is prone to drying out from soap. Another plus was the goodies that came with the order. A trial size Cabin Essence, nifty stickers along with business cards and such. Plus a hand written note thanking me for my business.
All I can say is great products, great service and I can't wait to make my next order to try more. I hope they get into the deodorant line next.

2 July 2025
Brick Box Natural Soap Company logo

Reply from Brick Box Natural Soap Company

Steve,
Thank you so much for this detailed and generous review—I really appreciate it! I try to treat every order with the same care I’d want if I were the one receiving it, so I’m glad the heads-up about the shipping delay came across the right way. Getting your briccs to you in top shape matters. I’m also thrilled to hear that Trade Winds, Hawthorne, and Bay Rum are all working well for your skin—that’s a big win, especially if you're prone to dryness.

Thanks again for your support, and for noticing the little extras in the box. I’ve got a few more things in the works (deodorant included!), so stay tuned!

—Bill
Brick Box Natural Soap Company

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look