Truckstop is a good loadboard go to, but they have switched platforms for factoring using Denim and this is a bad mistake. Multiple carriers havent received payments. We factored a load over a week ag... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to take a moment to share my experience with someone because I'm not able to find somewhere to post a public review of your "services" and as of today I chose to cancel due to a com... See more
Wish I could give 0 stars. Breaking our backs over these dangerous roads icey mountainous risk every where. All for theee worst customer service experience you will ever have. Outsourced to people who... See more
I wouldn't recommend working for this company. It's a lie that they pay the next day. They verify the shipment before paying you, and the process can take 3, 4, or 5 days. You have to keep track of pr... See more
Company details
Written by the company
Connect to freight partners you can trust, price every load for profitability, and do your job with speed and confidence like never before. At Truckstop.com, we’re committed to building a network you can trust, starting with our load board and going beyond to offer you innovative solutions that help you run, grow, and protect a profitable freight business. When it comes to your security, we go the extra mile, investing in enhanced features tools that help keep fraud out of your business. We strive at every turn to stay one step ahead of bad actors and their increasingly sophisticated tactics, so you’re better protected throughout the freight lifecycle. Look to our load board options for the plan that meets your needs, whether you’re just starting out or you’re a seasoned pro. Our easy-to-use solutions help you simplify every aspect of your business, including back-office organization and bookkeeping, risk mitigation, and more, all designed to save you time and money.
Contact info
1444 S. Entertainment Ave. Ste. 110, 83709, Boise, United States
- 800-203-2540
- support@truckstop.com
- truckstop.com
1.5
Bad
883 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
everything went well in signing up…
everything went well in signing up after a few phone calls to the customer service
27 March 2023
We get excellent support from all staff members
Excellent support from all departments I've contacted and always got a resolution
15 March 2023
System is very easy to use
17 March 2023
Not many loads posted.
15 March 2023
Reply from Truckstop.com
Hello Eunice,
Thank you for your feedback , if you are needing assistance searching for loads, please call our support line for additional assistance .
Very helpful…
The people involved were very helpful and supportive in helping me with the services and the load board from the app.
20 February 2023
Deceiving from the beginning
Deceiving from the beginning. I don’t recommend this. For sure, don’t try factoring.
28 February 2023
Reply from Truckstop.com
Hi Kennard , thank you for your feedback , if you have any questions or concerns please reach out to our support team .
It’s the best appThe best damn app of load boards for owner operators, especially for us hotshots guys….out here for us Lil…
It’s the best app out here for us Lil guys..
6 March 2023
I like the way it'll help me find load…
I like the way it'll help me find load and I need one
5 March 2023
DAT is the best load board
DAT is the best load board! Truck stop.com frequently log out my account for no reason, sucks a lot!
3 March 2023
Unprompted review
Reply from Truckstop.com
Hi Chris , thank you for your feedback . If you are experiencing issues with logging into your account please call our support line.
Great company all around from customer…
Great company all around from customer service, all the way to the services they provided to me I’m very happy
3 March 2023
Great customer service
24 February 2023
Very good nothing against you
1 March 2023
Truckstop has not meet my…
Truckstop has not meet my specifications it’s more expensive than Dat and post less loads than them, I have not been able to schedule a single load on Truckstop in two months
1 March 2023
Reply from Truckstop.com
Hi Miguel , thank you for your feedback .
Wasn't completely satisfied with the…
Wasn't completely satisfied with the board it doesn't give local drivers good hauling loads.
27 February 2023
Reply from Truckstop.com
Hello Luis,
Thank you for your feedback , if you have any questions or need any load search assistance , please call our office at 1-800-203-2540 option 1
It's not working as advertised and…
It's not working as advertised and since they are closed on the weekends we can't get any help ..what if I had a load/loads we would be dead in the water
26 February 2023
Reply from Truckstop.com
Hello Eve,
Yes, we recently changes our hours of operation . You can reach us Monday through Friday 6 am -5pm MST .
Great customer service
23 February 2023
This group of people will lie in your…
This group of people will lie in your face. They'll give you 14 days trial , they charge your card the folowing day than they tell you we don't have 14 days trial. They all are a bunch of liars. After weeks of calling and arguing , they gave me only a part of my money. I wouldn't do business ever with this people.
9 November 2022
Unprompted review
Reply from Truckstop.com
Hi Paul ,
I do apologize about your experience . If you have any other questions or concerns, please give us a call 1-800-203-2540 option 1
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