A great variety of DIY terrarium options at the website and ideal one can order also the required tool kit with it. I was impressed with the great care taken on the packaging and the quality of the pl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was protected very well, the carton was quite soft but everything inside was packed in special airbag. Nothing broken, nothing missing, there was instructions very helpful. Plants were in g... See more
Company replied
Everything arrived on the pre-arranged date, carefully packaged and in super condition. It was great to be able to browse and buy everything in one place. We're delighted with the finished product whi... See more
Arrived very quickly and the packaging was excellent to protect the glass. We watched the video which was excellent and the setting up was straight forward. I had bought a few succulent plants and add... See more
Company replied
Company details
Written by the company
One stop shop for terrarium lovers. Create you own ecosystem thanks to our wide selection of DIY terrarium kits, terrarium jar, plants and all accessories needed.
Contact info
London, United Kingdom
- info@tropicalglass.co.uk
- tropicalglass.co.uk
4.9
Excellent
846 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was looking for a glass jar to build…
I was looking for a glass jar to build my own terrarium and the choice on the Tropical Glass website is very good and reasonably priced. I received my order very quickly and it was well packaged and arrived safely. I am very pleased with the fairy garden I have now created.
20 August 2025
Unprompted review
Reply from Tropical Glass
Thank you for your lovely review. We are pleased to hear you found the right jar and that everything arrived quickly and safely. It is great to know you are enjoying your fairy garden.
The Tropical Glass Team
Reply from Tropical Glass
Thank you for your feedback. We are glad to hear your order arrived quickly and securely.
The Tropical Glass Team
Amazing service
Amazing service ! Order and delivered within 24hrs.
Thanks :)
23 August 2025
Unprompted review
Reply from Tropical Glass
Thank you for your kind review. We are delighted to hear your order arrived so quickly.
The Tropical Glass Team
Great company!
Great company with beautiful products, fast delivery, well packed, highly recommended.
29 May 2025
Reply from Tropical Glass
Thank you for your lovely feedback. We are pleased to hear you were happy with the products, delivery, and packaging. Thank you for the recommendation.
The Tropical Glass Team
Excellent gift
Parcel arrived when expected, plants good quality. Lovely gift for my husband
30 July 2025
Reply from Tropical Glass
Thank you for your kind review. We are pleased to hear everything arrived as expected and that it made a lovely gift.
The Tropical Glass Team
Quality plants looking really good in…
Quality plants looking really good in my terrarium.
29 July 2025
Reply from Tropical Glass
Thank you for your feedback. We are glad to hear the plants are looking great in your terrarium.
The Tropical Glass Team
The products I ordered came on time and…
The products I ordered came on time and were a great quality.
1 August 2025
Unprompted review
Reply from Tropical Glass
Thank you for your kind review. We are pleased to hear your order arrived on time and that you were happy with the quality.
The Tropical Glass Team
Reply from Tropical Glass
Thank you for your kind feedback. We are glad to hear you were happy with the service and packaging.
The Tropical Glass Team
Reply from Tropical Glass
Thank you for your feedback. We are pleased to hear you were happy with the plants and how they arrived.
The Tropical Glass Team
Reply from Tropical Glass
Thank you for your kind review. We are glad to hear the moss arrived quickly and in great condition.
The Tropical Glass Team
I’ve ordered several plants and cushion…
I’ve ordered several plants and cushion moss on a few separate occasions. Everything arrived in good time, packaged very well and lovely quality. Will continue to order the moss for my terrariums from here as it’s so lovely
29 July 2025
Reply from Tropical Glass
Thank you for your continued support and kind words. We are so pleased to hear everything has arrived well each time and that you are happy with the quality.
The Tropical Glass Team
Quick delivery and great product
Quick delivery and great product. Well wrapped and protected.
25 July 2025
Reply from Tropical Glass
Thank you for your kind feedback. We are glad to hear you were happy with the product and quick, secure delivery.
The Tropical Glass Team
Great experience
Great dispatch time and products exactly as shown on site. Was worried about packaging quality when making my order, but was very impressed to the standard their fragile products are wrapped to get to you safely.
Would recommend to anyone needing their services!
25 July 2025
Reply from Tropical Glass
Thank you for your lovely review. We are really pleased to hear the products matched expectations and that the packaging gave you confidence. Thank you for the recommendation.
The Tropical Glass Team
Very personable staff
Very personable staff who allowed me to chose black rocks suitable to support bonsai trees as well as sending me little ornaments to add to their attractiveness
29 July 2025
Unprompted review
Reply from Tropical Glass
Thank you for your kind review. We are pleased to hear you enjoyed the personal service and that the extras helped make your project special.
The Tropical Glass Team
I've been using theses people for some…
I've been using theses people for some time now and ive just had another order deliveted in great time. All plants were thoughtfully packaged and in prime condition.
The people at Tropical Glass are a joy to deal with. Highly recommended.
25 July 2025
Unprompted review
Reply from Tropical Glass
Thank you for your continued support and kind words. We are delighted to hear your order arrived quickly and in great condition once again. We really appreciate the recommendation.
The Tropical Glass Team
Quality, healthy plant.
Good price, a generous quantity of moss, in a healthy condition, well packed, would recommend.
14 July 2025
Unprompted review
Reply from Tropical Glass
Thank you for your kind feedback. We are pleased to hear you were happy with the quality, quantity, and packaging. Thank you for the recommendation.
The Tropical Glass Team
Great price
Great price, fantastic product,fast and efficient delivery and excellent communication
12 July 2025
Unprompted review
Reply from Tropical Glass
Thank you for your kind review. We are delighted to hear you were happy with the price, product, delivery, and communication.
The Tropical Glass Team
Couldn’t ask for more!
Couldn’t ask for more!
Moss order arrived on time as promised, the moss itself was healthy and in better condition than I could have imagined.
Top marks all round
4 July 2025
Unprompted review
Reply from Tropical Glass
Thank you for your lovely review. We are so pleased to hear the moss arrived on time and in excellent condition. We really appreciate your kind words.
The Tropical Glass Team
Reply from Tropical Glass
Thank you for your kind feedback. We are pleased to hear you were happy with the products and fast delivery.
The Tropical Glass Team
Excellent Service
The moss arrived in two packages. It was in beautiful condition. I’m very pleased with my purchase.
25 June 2025
Reply from Tropical Glass
Thank you for your kind review. We are delighted to hear the moss arrived in great condition and that you were pleased with your purchase.
The Tropical Glass Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.