Trinity Financial Reviews 

900
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and efficient throughout the entire mortgage journey. Reviewers frequently note the prompt communication, complete transparency, and clear guidance provided by the dedicated team. People note that the expert advisors take the necessary time to carefully explain complex financial situations and secure highly competitive deals. First-time buyers especially appreciate the patient, reassuring, and stress-free support when navigating their important property purchases. Consumers also express strong trust in these recommendations, ensuring smooth transactions from the very beginning to the end.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, highlighting an efficient, helpful, and reliable process... See more

Customer service

Customers had positive experiences with customer service, noting that staff are reachable and professional.... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process feels straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't recommend Trinity Financial any more highly. We have got our mortgage via them for two property purchases and both times they have been incredibly helpful, efficient and reliable. Even wit... See more

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied

Rated 5 out of 5 stars

My experience as a first-time buyer with Joshua Weekes of was excellent throughout. He explained the process clearly and answered all of my questions patiently. He secured a very competitive deal tha... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

900 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(900)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service

Dealt with Luisa regarding a mortgage on an auction purchase. Cant thank her enough for the exceptional service she provided me and incredible turn around on the mortgage which was imperative with the auction conditions. Dealt with a fair few mortgage advisers in the past and Luisa is far superior than any other I have used… Will be recommending to friends and family and certainly using myself again!

27 August 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Joshua, thank you very much for Luisa's glowing feedback and the five-star review! Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Outstanding

We had an exceptional experience working with David Sanders from Trinity Financial for our mortgage needs. From start to finish, he was responsive and quick to address our questions or concerns we had. His expertise was evident as he provided sound advice tailored to our specific situation. We had some changing circumstances along the way, and David was understanding and flexible, ensuring that we felt comfortable and confident throughout the process. I highly recommend to anyone in need of a reliable and knowledgeable mortgage broker.

23 August 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi there, thank you very much for the great feedback about David! We are really pleased to hear you are happy with our service. Best wishes, Aaron at Trinity Financial

Rated 5 out of 5 stars

Very professional

Luisa and the team did a great job in providing remortgage and mortgage solutions. Quick and valuable responses on the queries. Lots of expertise.

15 August 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Maria, thank you very much for Luisa's five-star review. We are really grateful for the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Scott & Georgia provided a brilliant…

Scott & Georgia provided a brilliant service in securing my mortgage in very challenging circumstances, I have no reservation in recommending them 100% and will definitely use their services in the future.

9 August 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Linda, thank you very much for Scott and Georgia's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Outstanding service

David has been an absolute pleasure to work with throughout our mortgage process. From the start, he was incredibly friendly and made me and wife feel at ease. His responsiveness and reliability were second to none; no matter the time or day, David was always available to answer our questions and guide us through each step.

David's credibility and trustworthiness stood out, making the entire process smooth and stress-free. His expertise and dedication made securing our mortgage a breeze. We couldn't be happier with the service we received and highly recommend David to anyone in need of a reliable and professional mortgage broker.

25 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Athif, thank you very much for David's glowing review! He was really thrilled with the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Effortless remortgage

Sophie and Liam made my remortgage process run very smoothly. Would highly recommend.

1 August 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Veronique, thank you very much for Sophie's and Liam's five-star review. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great service

Great service, extremely professional. Made us aware of ancillary services we may need for the mortgage process without pushing for a specific option or product. Very satisfied overall.

31 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Alessandro, thank you very much for our five-star review. We are really grateful for the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

5 star customer service from Trinity…

5 star customer service from Trinity Financial.

We had the pleasure of working with Luisa, who was warm, friendly and incredibly professional. As this was our first step onto the property market, Luisa guided us calmly and patiently through our multitude of questions, ensuring the best deal to suit our needs.

I would not hesitate in recommending Luisa and the team at Trinity Financial.

30 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Bee, thank you very much for Luisa's glowing review! She was really pleased with the feedback and your kind words. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Luisa has worked tirelessly throughout…

Luisa has worked tirelessly throughout the whole mortgage process and is a real credit to the business. Her work ethic has been excellent replying to our emails late into the evening and over weekends. Would thoroughly recommend her to other people and should we ever need her assistance in the future she will be our first port of call. Well done & thank you !

23 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi John, thank you very much for Luisa's fantastic review! She was really pleased with your feedback and was very happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Responsive and professional

I have sought advice and assistance from Trinity Financial during two mortgage applications, most recently from Luisa, and have been extremely happy with my experience. They are highly professional, responsive and have taken care to help me understand points I'm uncertain about, I'll certainly be using them in the future.

17 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Christopher, thank you very much for Luisa's great five-star review. She was very happy to help and really appreciates your feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

David has been amazing!

David has been amazing throughout. We went with him via a friends recommendation and are so happy we did. He has been prompt and answered all our questions (there have been many as first time buyers!) with so much detail. Will be recommending to all our friends who are looking to buy!

11 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Georgie, thank you for David's glowing review and for using our services. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great service!

Luisa was very helpful. Would use again.

10 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Simon, thank you for the five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Extremely pleased with the advice and…

Extremely pleased with the advice and service that I received from Trinity. Switching to them I was able to benefit from a better rate and product verse what I had been offered by a leading competitor. David & Daniel were a dream to work with and guided me across the process at every step. Can’t wait to use them both again for my next project.

9 May 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Angie, thank you for David and Daniel's fantastic feedback. They are looking forward to working with you again. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Conor has been remarkable

Conor has been remarkable with providing us with the best insurance offers but not just that, by also rationally explaining the benefits / risks and ensuring we are fully aware of what we are agreeing.

Can’t recommend Conor enough!

Brilliant service so far!

4 July 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Kyri, thank you for taking the time to give Conor a five-star review. He is very passionate about making sure our clients are financially protected. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Incredible

Jatin’s team has been incredibly swift and professional in helping us secure decent mortgage and insurance deals for our first home in Apr 2023!

8 July 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi MM, thank you very much for taking the time to leave Jatin and his team a five-star review! We are really grateful for the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great service

Great service! James was able to find us better deals than other mortgage advisors we spoke with. Highly recommend.

20 June 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Alaa, Thank you for James's great review. We are glad you got a good mortgage deal and look forward to working with you again. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great experience

Great experience. Luisa and Daniel were very helpful and thorough in finding me a good fixed rate deal for my remortgage.
Would definitely recommend!

13 June 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Carmel, thank you for Luisa and Daniel's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great service from Trinity Financial

Great service from Trinity Financial. Luisa Ciccarelli was very thorough in assessment of affordability and preparation for mortgage application that helped secure the mortgage efficiently.

7 June 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Sanjeev, thank you for the great feedback and Luisa's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Highly recommend, great experience

As first time buyers, David has guided us through the whole process. He is friendly, approachable and always responsive to emails and phone calls. He has been very patient with answering all our questions. Daniel has also been great at chasing up our application and keeping us informed. Highly recommend David and Trinity Financial.

5 June 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Olivia, thank you for Oliver and Daniel's five-star review! We hope you are very happy in your new home. Best wishes, Trinity Financial

Rated 5 out of 5 stars

First time buyer

Huge thank you to Oliver Barker and his team for helping me get my first mortgage as a first time buyer.

I had no idea what the process was Oliver was very thorough with me with explaining the mortgage process and with some of the the complications that I had faced which I was very grateful for as a first time buyer.

Oliver and his team were always available when I needed them and didn't hesitate to dedicate more time to me when I wanted to ask questions.

Superb service and highly recommend! Thank you again.

29 May 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Mahvish, thank you very much for taking the time to leave Oliver such a great review. We really appreciate it. Best wishes, Trinity Financial

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