Trinity Financial Reviews 

900
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and efficient throughout the entire mortgage journey. Reviewers frequently note the prompt communication, complete transparency, and clear guidance provided by the dedicated team. People note that the expert advisors take the necessary time to carefully explain complex financial situations and secure highly competitive deals. First-time buyers especially appreciate the patient, reassuring, and stress-free support when navigating their important property purchases. Consumers also express strong trust in these recommendations, ensuring smooth transactions from the very beginning to the end.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, highlighting an efficient, helpful, and reliable process... See more

Customer service

Customers had positive experiences with customer service, noting that staff are reachable and professional.... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process feels straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't recommend Trinity Financial any more highly. We have got our mortgage via them for two property purchases and both times they have been incredibly helpful, efficient and reliable. Even wit... See more

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied

Rated 5 out of 5 stars

My experience as a first-time buyer with Joshua Weekes of was excellent throughout. He explained the process clearly and answered all of my questions patiently. He secured a very competitive deal tha... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

900 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(900)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As with many other reviews in here

As with many other reviews in here, I completely agree that Luisa provides an excellent service from initial conversation right through to completion. I have already recommended her to many others. She is the best mortgage consultant I have used in 30 years.

23 February 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Kenny, thank you very much for taking the time to write Luisa's review. She was really touched by your kind words and was happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

I recently remortgaged my BTL through…

I recently remortgaged my BTL through Luisa at Trinity Financial and I couldn't be more impressed.

Their expert guidance made the remortgaging process straightforward and stress-free. Their tailored approach ensured my specific needs were met, giving me confidence in every decision made. They handled all paperwork efficiently, saving me time and securing a better deal without delays.

For efficient and personalised remortgaging, I wholeheartedly recommend Luisa at Trinity Financial. They made the process seamless, and I'm grateful for their exceptional service.

19 February 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Jack, thank you very much for taking the time to write Luisa's five-star review! We really appreciate your kind words. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Outstanding Service!

Luisa and Liam provided us with excellent support and advice through what was a very complicated, niche mortgage process. We really appreciated their guidance, and ended up with a very positive outcome. We would highly recommend Trinity, especially if you have complicated circumstances. Erin and Martin

29 January 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Erin, thank you very much for writing such a positive review for Luisa, Liam and Trinity Financial. We are really grateful. Best wishes.

Rated 5 out of 5 stars

Luisa is first class

Luisa is first class, responsive, knowledgeable and a pleasure to deal with.

26 January 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Nick, thank you very much for Luisa's great review, she was really pleased to read your kind words. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent service from Scott and Georgia

Excellent service from Scott and Georgia. They both went out of the way to provide a quick turnaround to a pressing remortgage for my mother - would highly recommend!

26 January 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi George, thank you very much for Scott and Georgia's five-star review. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent

Scott and Georgia have been absolutely amazing. They are courteous and professional and respond to queries and needs quickly and efficiently. Scott got us a very good deal on our mortgage and Georgia was really great in making sure the whole process went smoothly. We wholeheartedly recommend Trinity Financial.

10 January 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Good morning Eleni, Thank you very much for the five-star review! We appreciate the feedback.

Rated 5 out of 5 stars

Extremely good remortgaging advice and…

Extremely good remortgaging advice and overall service from Luisa and Natasha. Would definitely recommend. Helped open up options I hadn't considered or realised I could take, and in the end did take that option which another mortgage adviser from a different company had not made me aware of.

10 January 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Good morning Jenny, Thank you very much for the five-star review! We appreciate the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Confident, super efficient and reassuring.

Jatin was very efficient in arranging my mortgage ensuring it completed really quickly. Throughout he provided me with confidence and was very reassuring. He is the best mortgage adviser and I would highly recommend him.

13 December 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Good morning Sian, Thank you very much for Jatin's fantastic five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Highly Recommend

Excellent service with this company who I found to be efficient and helpful at all times.Very pleased with the service provided by Jay Hathi .Would highly recommend.

29 September 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Siobhan, Thank you very much for Jay's five-star review! We are pleased you were so happy with our service and appreciate the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Super efficient and reassuring

Our mortgage offer was secured really efficiently and both Anthony and Georgia remained unflappable and reassuring as our homesearch subsequently saw 3 offers accepted (with 2 falling through). This required our offer to be modified on each occasion and was dealt with without fuss by the guys at Trinity. I thoroughly recommend them.

23 November 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Good morning Simon, Thank you very much for taking the time to complement Anthony and Georgia! We appreciate the feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Supper efficient service

Luisa from Trinity has just submitted my mortgage application and she has been absolutely brilliant. I am a first time buyer but mostly aware of how things work so I needed someone that would do what is needed without too much waffle and Luisa was perfect. She seems to just get things done without wasting any time.

26 October 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Ahsan, thank you very much for Luisa's fantastic review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

This is the third mortgage Trinity has…

This is the third mortgage Trinity has sorted for me and my family. Cannot recommend highly enough. Smooth, process. They will lead you through it all kindly and clearly. Thanks again!

10 October 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Zak, thank you for continuing to use our service and for the great feedback! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great communication and very smooth

Very straightforward service, with easy communication. Everything progressed without a hitch, thanks Jed.

4 October 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Thank you for the five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Fantastic experience

Trinity have been absolutely great - we worked with Sophie and Conor and not only are they really knowledgable about their areas but they are such nice people and really on the ball with replying and getting back to any queries we have. Sophie has been great at getting us the best mortgage deal possible in our situation and Conor has really taken the time to work out the best protection for us - getting us much better and more comprehensive cover than we already had for a better price. I have no hesitation in recommending them and know that if we get to the stage of remortgaging we will be coming back to them for sure.

2 October 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Nicola, Thank you for the great review and the feedback on Sophie and Conor. We really appreciate the five stars! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Jatin and Correll were incredibly helpful

Jatin and Correll were incredibly helpful and responsive throughout the whole process. We had a particularly difficult situation to navigate with our property purchase, which needed some flexible thinking about the mortgage, and a number of changes to the agreed mortgage. Jatin was really knowledgeable and creative in his approach, and arranged all of this with speed and regular communication. He was always available when I needed to speak with him or ask him questions (even when he was out of the office). He was also so friendly, it felt like he was going the extra mile so that we could secure the property, which we did in the end - thank you both! This is the second house purchase that Jatin has helped with, and I will certainly go to him when my mortgage is up for renewal

22 September 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Dario, thank you for the fantastic review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Richard and Danny was brilliant

Richard and Danny were brilliant. Richard found us a great rate with Nationwide and helped us get a mortgage offer very quickly. I believe the whole process only took 2 weeks!
Danny spent alot of time with us going through home insurance, sick pay and life insurance. He answered all our questions and was very knowledgeable on everything.
Would highly recommend both.

29 June 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Paul, thank you for the great review! We were happy to arrange your mortgage and financial protection products. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Jed Newton and Trinity are the only…

Jed Newton and Trinity are the only people I will ever trust with any mortgage requirement we have. We have been customers for a very long time and Jed has continued to provide us not only with the best deals available but also a friendly and personal service that continues to impress. Customer for life .

14 September 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Jay, thank you for Jed's review. We really appreciate your custom. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Sophie Roe has arranged several…

Sophie Roe has arranged several mortgages for us during really big moves and stressful moments - she has always successfully secured us competitive mortgages in the less stressful way and been nothing but professional, efficient and helpful at all times. We will always go back to her in the future and dont hesitate to recommend her to others.

1 March 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Sophie, thank you for Sophie's great review. She was happy to help! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Excellent

Excellent. Prompt replies to all e-mails and prompt action whenever necessary.

6 August 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Alan, thank you for our five star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

10/10

So helpful, informative, always know where we are and where we stand. A personal service and the options always have my best interest
Will always use Anthony and his team
Thank you

16 August 2023
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Jason, thank you for Anthony's great review! Best wishes, Trinity Financial

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look