Online orders arrive as specified. Website is easy to navigate and a simple process to follow through to payment. In store staff are knowledgeable and very helpful
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See what reviewers are saying
I’m at a complete loss. They said if you want to return you email customer service for a UPS label. I’ve emailed 4 times, phoned the contact number and left messages, contacted on instagram, contacte... See more
The Wimbeldon store couldn’t have been more helpful They helped me find a style of jeans I would never have picked myself, which I loved I ordered online as the store returns policy didn’t work f... See more
All the staff are so helpful and very honest, when you ask their opinion, they are very wise. Also just ordered online a pair of Bella Dahl joggers, so easy and arrived very quickly, I’m from Cheshire... See more
Company details
Information provided by various external sources
Trilogy clothing is handpicked by our expert stylists to make you look great and feel better. Shop our new season styles online with free UK delivery.
Contact info
United Kingdom
- trilogystores.co.uk
4.0
Great
413 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Quick delivery
2 August 2023
Excellent choice and service
30 July 2023
Great
Very fast delivery and process of returns and refund. In past sometimes email queries have been missed but recently been good and helpful. Highly recommended.
24 July 2023
Unprompted review
Very unprofessional and poor service
I ordered 2 dresses in the sale. One eventually arrived after a week and the other failed to appear, although I noticed my payment had been returned to my account. I was not informed of any cancellation of my order and when I emailed the company. about the problem, I failed to receive any reply, explanation or apology. Very poor customer relations!
27 July 2023
Only one item of three was delivered…
Only one item of three was delivered correctly. The other two were either out of stock although purchased online or incorrectly delivered.
26 July 2023
Fab service as always.
Fab service as always.
Website is easy to navigate, various payment options and delivery is prompt.
12 July 2023
Terrific Trilogy!
Item as described, purchased at an affordable price and delivered promptly. Simply superb. Thank you Trilogy!
12 July 2023
Great service
Great service . Fast delivery . Nicely packed . First time using this website , will use again
8 July 2023
A great first time experience.
Good options, easy purchase and quick, reliable delivery. What’s not to like! Thanks and keep up the good work.
7 July 2023
The item I ordered was OOO
3 July 2023
Quick response to emails
Quick response to emails. Returns processed quickly. Friendly staff. Thank you
19 June 2023
Fabulous customer service!
The customer service at Trilogy is second to none! They are so helpful and nice. On top of that I love the range of clothing that they stock.
26 June 2023
Professional and fast delivery
Very professional and fast delivery. Loved everything about the experience. I would recommend it to everyone I know.
28 June 2023
Trilogy online.
Very good communication from ordering to delivery. My parcel was delivered within a couple of days. Good service. Thank you.
25 June 2023
Best jeans ever!
25 June 2023
Allowed me to order and pay for an item…
Allowed me to order and pay for an item they didn’t actually have in stock. I did receive a refund, but please keep your stock details up to date.
22 June 2023
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