Online orders arrive as specified. Website is easy to navigate and a simple process to follow through to payment. In store staff are knowledgeable and very helpful
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I’m at a complete loss. They said if you want to return you email customer service for a UPS label. I’ve emailed 4 times, phoned the contact number and left messages, contacted on instagram, contacte... See more
The Wimbeldon store couldn’t have been more helpful They helped me find a style of jeans I would never have picked myself, which I loved I ordered online as the store returns policy didn’t work f... See more
All the staff are so helpful and very honest, when you ask their opinion, they are very wise. Also just ordered online a pair of Bella Dahl joggers, so easy and arrived very quickly, I’m from Cheshire... See more
Company details
Information provided by various external sources
Trilogy clothing is handpicked by our expert stylists to make you look great and feel better. Shop our new season styles online with free UK delivery.
Contact info
United Kingdom
- trilogystores.co.uk
4.0
Great
413 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I paid for a sale jacket on line and…
I paid for a sale jacket on line and UPS advised me you were delivering it on Friday. Then you sent an email saying it was not available after I paid for it. Will not buy from you again.
13 March 2024
Amazing clothing and fantastic service
I ordered a cashmere jumper and it arrived the next day! Fanastic service, fits beautifully!!
11 March 2024
Fast delivery and excellent customer…
Fast delivery and excellent customer service in store and online .
10 March 2024
Garment measurements would be helpful!
I ended up buying x 3 pairs of jeans (same brand and design) as I was unsure of their sizing. It did make the initial order expensive…..however my refund was processed quickly. Perhaps more garment measurements would be helpful (hence 4* not 5*)
22 February 2024
I ordered a pair of jeans they were in…
I ordered a pair of jeans they were in stock , Unfortunately 24 hours later I got an email saying they had no stock left and they gave me a refund .
10 January 2024
The product came very quickly
The product came very quickly. The fit was perfect
The right length
8 January 2024
Amazing jeans and quick delivery
Loving my Ellie straight leg jeans by 7 for All Mankind, so soft. Online purchase and fit perfectly with helpful info about fit and sizes was easy to get the correct size.
You Just ordered same pair in a different wash.
6 January 2024
Love Trilogy
Love Trilogy, always find something wonderful there and if I have any questions or need to return anything, in person or by post, the team are super helpful. Fiona x
5 January 2024
My 2 pairs of jeans didn’t arrive and I…
My 2 pairs of jeans didn’t arrive and I didn’t get an email to let me know. No refunds have come through
4 January 2024
It wasn’t available
5 January 2024
out of stock items sold onlien
apparently they ran out of stock, the mail to inform me about the cancellation of my order never arrived either
4 January 2024
Product not available
Let me order product and then a day later told me it was out of stock. Very disappointed.
4 January 2024
Easy to order and delivery came within…
Easy to order and delivery came within intended time.
28 December 2023
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